You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is York.

You are on Opening Times. Skip to the next section.

Opening Times

• Please contact the venue for details of opening times.

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• Comments View
  • Office Times - 09:00 - 17:30 Mon - Fri.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (King's Staith Jetty). Skip to the next section.

Outside Access (King's Staith Jetty)

• This information is for the entrance located at the front of the jetty.
• There is not level access into the venue.
• There are no doors at this entrance.
• The door opening is 100cm (3ft 3in) wide.

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• Comments View
  • King's Staith Landing Jetty is located off Lower Fiargate.
  • The surface of the path to the jetty from Lower Fiargate is cobble stones.

You are on Level Change (King's Staith Jetty). Skip to the next section.

Level Change (King's Staith Jetty)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front and immediately beyond the entrance.
• The ramp or slope is permanent.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp or slope is 125cm (4ft 1in).

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• Comments View
  • The gradient of the ramp can be steep to easy depending on the tide.

You are on Outside Access (River Duchess Main Entrance). Skip to the next section.

Outside Access (River Duchess Main Entrance)

• This information is for the entrance located at the side of the boat.
• There is not level access into the venue.
• There are no doors at this entrance.
• The door opening is 80cm (2ft 7in) wide.

You are on Level Change (River Duchess Main Entrance). Skip to the next section.

Level Change (River Duchess Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located immediately beyond the entrance.
• The ramp or slope is permanent.
• The ramp does not have handrails.
• The width of the ramp or slope is 100cm (3ft 3in).

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• The lighting levels are medium.

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• Comments View
  • Music may be played throughout the boat on some evening cruises throughout the summer.

You are on Level Change (Lower Deck). Skip to the next section.

Level Change (Lower Deck)

• There is a / are step(s) to access this area / service.
• The step(s) is / are located at the rear of the boat.
• There is / are 2 step(s) to the area / service.
• The lighting levels at the steps are medium.
• The step(s) is/are clearly marked.
• The step(s) is / are deep.
• The steps do not have handrails.

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• Comments View
  • The steps lead out to the stairs to the upper deck.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are lower deck - upper deck.
  • There are 8 steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
• Other View
  • The services / areas on the floors which are not accessible are additional seating.

You are on Eating and Drinking (Refreshment Bar). Skip to the next section.

Eating and Drinking (Refreshment Bar)

• The following information is for the cafe.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• All tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 5m (5yd 1ft) from the main entrance.
• The standard height for tables is 70cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Menus are wall only.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is no signage on or near the toilet door.
  • The accessible toilet is 15m (16yd 1ft) from the main entrance.
  • The accessible toilet is located to the rear of the boat.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 100cm (3ft 3in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 150cm x 170cm (4ft 11in x 5ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 71cm (2ft 4in).
  • There is no dropdown rail.
  • There is not a flush on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is not an emergency alarm in the cubicle.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 42cm (1ft 5in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
  • The height of the sink is 75cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
• Baby Change Facilities View
  • Inside the venue, there is level access to the baby change facility.
• Colour Contrast and Lighting View
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 90cm (2ft 11in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Shared Toilet(s) View
  • The unisex toilets are located to the rear of the boat.
  • Unisex toilets are 17m (18yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the unisex toilet.
  • Lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are available in Braille.
• A bowl of water can be provided for an assistance dog.

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• Comments View
  • A member of staff trained in Makaton is available at weekends.

You are on York City Centre Access Information. Skip to the next section.

York City Centre Access Information

• Please click here for city centre access information
• Please click here for more information about Blue Badge parking locations in York.