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Grays Court

Chapter House Street, York, YO1 7JH

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Access Guide

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Introduction

  • Services / facilities within the building include a boutique hotel, bar and restaurant.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is York.

Opening Times

  • Please contact the venue for details of opening times.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • Venue Car Park View
    • The car park is located in front of the building.
    • The car park type is open air/surface.
    • There is/are 0 Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is cobbled.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is not a designated drop off point.
  • Comments View
    • Car parking is for pre-booked guests only.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are light.
  • The width of the door opening is 103cm (3ft 5in).

Level Change (Main Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of and immediately beyond the door.
  • There is/are 4 step(s) to the area/service.
  • The lighting levels at the step(s) are low.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • There are 3 steps in front of the entrance and a further step immediately beyond the entrance.

Reception

  • The desk/counter is 3m (3yd 10in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are medium.
  • Comments View
    • There is seating in the reception area.
    • Some of the seating is sofas.
    • Some of the seating has armrests.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the bar and restaurant.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Parks and Gardens

  • The park or garden does have footpaths.
  • The path(s) has a / have concrete surface(s).
  • The majority of the path(s) is / are wide enough for wheelchair users.
  • There are easy and steep slopes on the paths.
  • There are some bench seats situated along the paths for people to rest.
  • Comments View
    • The garden is accessed via 6 medium height steps (photograph 5).
    • The steps are not clearly marked and do not have any handrails.
    • There is step free access via an arched ramp at the far end of garden (photograph 6).
    • The gradient of the ramp is steep.
    • The ramp does not have handrails.
    • There are two sets of steps to terraces.
    • There are 15+ medium height steps to access both terraces (photograph 7).
    • The steps have handrails on both sides.
    • There are 7 medium height steps to access the lower terrace.
    • The steps have handrails on the left.
    • The steps are not clearly marked and do not have tactile markings.
    • There is a covered seating area which is accessed by 1 medium height step without handrails (photograph 8).
    • There are tables and chairs throughout the garden.
    • The tables have a clear height of 72cm.
    • Some of the chairs have armrests.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do not have handrails.
    • There is a landing.
    • The lighting levels are medium.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are the bar, the restaurant, the bedrooms, and the toilets.

Eating and Drinking (Bar)

  • The following information is for the bar.
  • The bar is located on the first floor, ahead of the landing.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The distance between the floor and the lowest table is 45cm (1ft 6in).
  • The distance between the floor and the highest table is 57cm (1ft 10in).
  • The standard height for tables is 45cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.

Eating and Drinking (Restaurant)

  • The following information is for the restaurant.
  • The restaurant is located on the first floor, to the left as you exit the stairs.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 9m (9yd 2ft) from the stairs.
  • The standard height for tables is 75cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Private Function Room

  • The private function room is located on the first floor, to the rear left of the bar area, 14m from the stairs.
  • The door is single, opens away from you (push) and is light.
  • The clear width of the door is 92cm.
  • The room is used for weddings and other functions.
  • The room is set out as required for each function.

Library

  • The library is located on the first floor, to the left of stairs, 7m from the top of the stairs.
  • The door is single, opens away from you (push) and is light.
  • The door has a clear width of 92cm.
  • There are tables and seating in the library.
  • The clear height of the tables is 51cm and 60cm.
  • There are sofas and chairs.
  • Some of the chairs have armrests.

Level Change (First Floor)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading to the standard toilets and private dining room.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • There is a single step in the corridor to the immediately to the right of the stairs leading to the standard toilets and private dining room.
    • There is a similar single step leading from the bar to the private dining room and standard toilets.
    • There is a further single step just before the private dining room.

Private Dining Room

  • The private dining room is located on the first floor to right of the stairs, 12m from the top of the stairs.
  • The door is single, opens away from you (push) and is light.
  • The clear door width is 78cm.
  • The clear height of the table is 73cm.
  • There is seating for up to 14 people.
  • The seats do not have armrests.

Room

  • General Information View
    • There are 12 rooms in total.
    • There are 0 standard ground floor rooms.
    • There are 12 standard rooms on other floors.
  • Accessible Rooms View
    • There are not accessible ensuite facilities.
  • Auxiliary Aids - General View
    • Some hotel rooms have no auxiliary aids for people with sensory impairments.
    • The hotel does not provide other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with guests in rooms.
    • The number of accessible rooms with baths is 0.
    • The number of accessible rooms with wheel in showers is 0.
  • Ground Floor Standard Rooms View
    • There are not standard rooms on the ground floor.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors cannot be accessed by lift.
    • There is level access to standard rooms on other floors.
    • Adjoining rooms are not available.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located on the first floor, to the right of the stairs.
    • Inside the venue, there is not level access to the female and male toilets.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the standard female toilets.
    • The height of the baby change table once extended is 98cm (3ft 3in).
    • Inside the venue, there is not level access to the baby change facility.
  • Comments View
    • There is an additional toilet located on the first floor, to the left of the stairs, in the library. This toilet has a wall mounted grab rail and a drop down rail.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • Comments View
    • The venue has a DDA Exception due to the building's Grade I listed status.

York City Centre Access Information