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Monks Cross Park & Ride

Terminal Building, Martello Way, Huntington, York, YO32 9JU

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Access Guide

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Opening Times (Car Park)

  • Monday 07:00 - 21:45.
  • Tuesday 07:00 - 21:45.
  • Wednesday 07:00 - 21:45.
  • Thursday 07:00 - 21:45.
  • Friday 07:00 - 21:45.
  • Saturday 07:00 - 21:45.
  • Sunday 10:00 - 18:30.
  • Comments View
    • The last bus from town is 20.05 Monday - Saturday and 18.00 on a Sunday.

Location

  • The venue is in a pedestrian area.
  • The nearest National Rail station is York.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • The car park is located surrounding the information office and waiting area building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 360cm x 480cm (11ft 10in x 15ft 9in).
    • The nearest Blue Badge bay is 18m (19yd 2ft) from the information office, waiting area and Blue Badge parking entrance.
    • The furthest Blue Badge bay is 41m (44yd 2ft) from the information office, waiting area and Blue Badge parking entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • In general the dropped kerbs do not have tactile markings, however there are some main pathways with tactile paving that can be used instead of the dropped kerbs.
    • Please see the park and ride section for more information.
    • A parking token is issued to all vehicles entering this car park. The token must be activated by a Park & Ride bus driver or the site supervisor to allow free parking. Any car park user not travelling on the bus or by bike into York must pay a £5 parking charge before exiting the site.
    • Overnight parking is not permitted at Park & Ride sites.

Park and Ride Car Park

  • There is directional signage throughout the park and ride car park (as shown in photograph 1).
  • There are easy slopes throughout the park and ride car park (as shown in photographs 2 and 3).
  • The majority of the slopes are over 150cm wide.
  • There are many pathways.
  • Pathways are block paving and tarmac.
  • The majority of the pathways have tactile paving at roadways.
  • The roadways at the intersection with pathways are raised and create an easy camber from left to right (as shown in photograph 4).
  • The raised roadway areas are block paved.
  • The kerbstones at some pathway and road intersections create a slight threshold (as shown in photograph 5).
  • The bus stand kerbs are raised and all buses are fitted with ramps to allow wheelchair access.
  • The kerbstones at the roadside by the bus stops have tactile paving (as shown in photograph 6).
  • There is bench seating in the bus stop areas.
  • The bench seating does not have armrests.

Outside Access (Main Gate Pedestrian Entrance)

  • This information is for the entrance located at the front of the park and ride.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 280cm (9ft 2in).
  • Comments View
    • There is a bollard on the pathway just beyond this entrance.
    • The bollard reduces the access width to 116cm.
    • The entrance surveyed was on the left as you approach the park and ride.
    • There is an identical entrance on the right.

Level Change (Main Gate Pedestrian Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of and beyond the entrance.
  • The ramp/slope is easy.
  • Comments View
    • Photograph 1 shows the level change in front of the entrance.
    • Photograph 2 shows the level change beyond the entrance.

Outside Access (New Lane Pedestrian Entrance)

  • This information is for the entrance located on the pathway leading from New Lane.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are permanently held open.
  • The width of the door opening is 196cm (6ft 5in).
  • Comments View
    • This is a gated access point on the pathway leading from New Lane.

Level Change (New Lane Pedestrian Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on the pathway leading to the entrance.
  • The ramp/slope is easy.

Outside Access (Vangarde Shopping Centre Pedestrian Entrance)

  • This information is for the entrance located on the pathway leading from the Vanguard Shopping Centre.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The width of the door opening is 240cm (7ft 10in).
  • Comments View
    • There are bollards in the centre of the pathway.
    • The bollards reduce the access width to 113cm.
    • There is a similar entrance to the left of this one as you approach from the shopping centre.
    • The similar entrance does not have bollards and gives an access width of 240cm, as shown in photographs 3 and 4.
    • There is tactile paving at both entrances.

Level Change (Vangarde Shopping Centre Pedestrian Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on the pathway in between the bollards.
  • The ramp/slope is easy.
  • Comments View
    • Photograph 1 shows the level change for the entrance immediately ahead as you enter from the shopping centre.
    • Photograph 2 shows the level change for the left hand entrance.

Outside Access (Information Office, Waiting Area and Blue Badge Parking Entrance)

  • This information is for the entrance located facing the Blue Badge bays.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 114cm (3ft 9in).
  • Comments View
    • There are 2 similar entrances to gain access to the information office and waiting area.
    • The entrance surveyed leads to the Blue Badge bays.
    • The other entrance is at the opposite side of the information office and waiting area and leads to the buses.

Level Change (Information Office, Waiting Area and Blue Badge Parking Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.
  • Comments View
    • There are similar level changes at both entrances to the information office and waiting area.

Reception (Information Office)

  • The desk/counter is 6m (6yd 1ft) from the information office, waiting area and Blue Badge parking entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are medium.
  • There is not a hearing assistance system.
  • There is a touch screen.
  • The touch screen is not at a suitable height for a wheelchair user.
  • Opening Times View
    • Monday 07:00 - 20:00.
    • Tuesday 07:00 - 20:00.
    • Wednesday 07:00 - 20:00.
    • Thursday 07:00 - 20:00.
    • Friday 07:00 - 20:00.
    • Saturday 07:00 - 19:00.
    • Sunday 09:15 - 17:00.

Inside Access (Information Office and Waiting Area)

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.
  • Comments View
    • There is bench seating available in the waiting area in front of the information desk.
    • The bench seating does not have armrests.
    • There are 2 car park payment machines within the waiting area.
    • The height to the top of the highest control (the coin payment slot) is 142cm.
    • The height of the lowest control (change return and receipt slot) is 57cm.

Bus Station

  • The station is staffed.
  • There are generally 1 member(s) of staff on duty.
  • There is not an office to obtain help (other than the ticket office).
  • There is a ticket office / travel centre.
  • The ticket office / travel centre is located in the park and ride car park.
  • The ticket office / travel centre is 30m (32yd 2ft) from the main gate pedestrian entrance.
  • There are 3 stands / bays.
  • The stands accessed by ramp / slope are 1-2-3.
  • Announcements are visual.
  • The bus companies operating within this station are York City Council Park and Ride.
  • There is not a taxi rank at the station.
  • There is not a wheelchair for patrons to borrow.
  • Comments View
    • All buses are fitted with a portable ramp.
    • As the ramp is connected to the bus the gradient will vary.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 6m (6yd 1ft) from the information office, waiting area and Blue Badge parking entrance.
    • This accessible toilet is located at the rear of the waiting area.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 156cm x 220cm (5ft 1in x 7ft 3in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 88cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary, clinical waste and waste paper pedal bin disposal units.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is poor.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 91cm (2ft 12in).

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.