Access Guide
Introduction
- Services / facilities within the building include Play Rooms and Consultation Rooms.
Location
- The venue is situated within the centre of the village.
- This venue is situated in Heworth.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is York.
Opening Times
- Monday 08:30 - 17:00.
- Tuesday 08:30 - 17:00.
- Wednesday 08:30 - 17:00.
- Thursday 08:30 - 17:00.
- Friday 08:30 - 17:00.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There are 1 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 300cm x 450cm (9ft 10in x 14ft 9in).
- The nearest designated bay is 5m (5yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the venue.
- There is level access into the venue.
- The main doors open automatically (towards you).
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Second set of doors
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- The automatic doors are push pad activated.
- The doors are double width.
- The door opening is 150cm (4ft 11in) wide.
- There is a small raised threshold in the doorway.
- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 140cm (4ft 7in) wide.
Reception
- The desk is 6m (6yd 1ft) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is low.
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is tactile and pictorial signage on or near the toilet door.
- This accessible toilet is 13m (14yd 8in) from the main entrance.
- This accessible toilet is located to the right along the main corridor.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 140cm x 200cm (4ft 7in x 6ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 85cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The hand dryer is 115cm (3ft 9in) high.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 105cm (3ft 5in) high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is tactile and pictorial signage on or near the toilet door.
- The accessible toilet is 18m (19yd 2ft) from the main entrance.
- The accessible toilet is located to the left along the main corridor.
- There is level access to the accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 130cm x 200cm (4ft 3in x 6ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 75cm (2ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is tied up and out of reach (higher than 10cm (4") from floor).
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The hand dryer is 120cm (3ft 11in) high.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 110cm (3ft 7in) high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Shared Toilet(s)
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- The unisex toilets are located to the left along the main corridor.
- Unisex toilets are 17m (18yd 1ft) from the main entrance.
- Inside the venue, there is level access to the unisex toilet.
- Lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located outside the venue.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.