You are on Location. Skip to the next section.

Location

You are on Opening Times. Skip to the next section.

Opening Times

• Opening times for the venue vary according to bookings/events taking place.

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• Comments View
  • Box office times: Monday - Friday 9:00 - 17:00.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located to the right of the Main Entrance.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 370cm x 470cm (12ft 2in x 15ft 5in).
  • The nearest Blue Badge bay is 20m (21yd 2ft) from the Main Accessible Entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Percy Lane). Skip to the next section.

Outside Access (Percy Lane)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 134cm (4ft 5in).
  • There is not an intercom.
  • The main door(s) open(s) automatically (towards you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 95cm from floor level.
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 100cm.
• Ramp/Slope View
  • The ramp/slope is located to the left as you face the entrance doors.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the right going up.
  • The width of the ramp/slope is 170cm (5ft 7in).
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located on the approach to the Main Entrance.
  • There is/are 2 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 17cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
• Comments View
  • There are two push buttons to enter through the main entrance - one is at 85cm, and one is at 95cm.

You are on Outside Access (Walmgate). Skip to the next section.

Outside Access (Walmgate)

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• Entrance View
  • This information is for the entrance located at the rear of the venue.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically (towards you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 95cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 85cm.
• Ramp/Slope View
  • The ramp/slope is located on the approach to the rear entrance.
  • The gradient of the ramp/slope is slight.
• Comments View
  • This entrance is accessed via a gate from Walmgate through the churchyard.
  • The pathway leading to the entrance has some easy slopes.
  • The pathway is paving stones which are uneven in places.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 3m (3yd 10in) from the Percy Lane entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are good.
• There is not a hearing assistance system.

You are on Reception (Bar). Skip to the next section.

Reception (Bar)

• The reception point is located on the left as you enter the building from the Percy Lane entrance.
• The reception point is approximately 6m (6yd 1ft) from the Percy Lane entrance.
• The reception area/desk is clearly visible from the entrance.
• There is step-free access to the reception point.
• There is a clear unobstructed route to the reception point.
• There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
• The reception counter is not placed in front of a background which is patterned.
• The lighting levels at the reception point are good.
• The height of the reception counter is medium height (77cm - 109cm).
• There is sufficient space to write or sign documents on the counter.
• There is not a lowered section of the counter.
• The counter is not staffed.
• There is not a bell to attract attention.
• There is not a hearing assistance system at the reception point.
• The type of flooring in the reception area is tiles.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is infrared.
• Staff are trained to use the system.
• The hearing assistance system was not tested at the time of the survey.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

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• Comments View
  • Venue does also have a portable hearing assistance system.
  • There is a hearing loop in the theatre/auditorium.

You are on Theatre (Auditorium). Skip to the next section.

Theatre (Auditorium)

• There are designated spaces for wheelchair users.
• Wheelchairs are left with you.
• This venue does not provide audio described performances.
• There is a hearing assistance system.
• The hearing assistance system is infrared.
• Staff are trained to use the hearing assistance system.
• A deposit is not required for the hearing assistance system.
• There is not a wheelchair to borrow.
• Concessions are available.
• Assistance dogs are allowed in the auditorium.

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• Comments View
  • The accessible toilet is 1m from the foyer.
  • The accessible toilet is 5m from the auditorium.
  • Designated spaces can be made available anywhere in the auditorium. Prior notice is required.

You are on Toilet with Adaptations (Main Foyer). Skip to the next section.

Toilet with Adaptations (Main Foyer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 5m (5yd 1ft) from the Percy Lane entrance.
  • The accessible toilet is located to the left as you enter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 145cm x 180cm (4ft 9in x 5ft 11in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and open waste paper bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is not a toilet roll holder.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the Accessible Toilet.
  • The height of the baby change table once extended is 92cm (3ft).

You are on Toilet with Adaptations (Musician's Area). Skip to the next section.

Toilet with Adaptations (Musician's Area)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 10m (10yd 2ft) from the theatre/auditorium entrance.
  • This accessible toilet is located in the musician's area.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 145cm x 180cm (4ft 9in x 5ft 11in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 85cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and open waste paper bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is not a toilet roll holder.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located in the foyer.
  • The female toilet(s) is/are approximately 10m (10yd 2ft) from the Percy Lane entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels in the female toilets are good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located in the foyer.
  • The male toilet(s) is/are approximately 5m (5yd 1ft) from the accessible entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels in the male toilets are good.
• Comments View
  • There is a second set of doors to each of the standard toilets.

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located outside the venue.

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• Comments View
  • The Box Office telephone number is: 01904 658 338.
  • The fire exit from the Theatre now has a portable ramp.

You are on York City Centre Access Information. Skip to the next section.

York City Centre Access Information

• Please click here for city centre access information
• Please click here for more information about Blue Badge parking locations in York.

You are on User Reviews. Skip to the next section.

User Reviews

• Check out reviews of this venue from disabled people on Euan’s Guide, the disabled access review website (opens new tab).