Access Guide
Location
- The venue is situated outside the centre of the city.
- This venue is situated in Skelton.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Poppleton.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday 09:00 - 17:00.
- Sunday 10:00 - 16:00.
Parking
- The venue does have its own car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- The patron does not have to cross a road.
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Comments
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- The car park is 10m from the venue's entrance.
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Outside Access (Car Park Entrance)
- This information is for the entrance located in the car park.
- There is level access into the venue.
- The main door(s) open automatically.
- The doors are double width.
- The door opening is 115cm (3ft 9in) wide.
Reception
- There is level access to reception from the entrance.
- The reception desk is medium height.
- Lighting levels are bright.
- There is not a hearing assistance system.
Inside Access (Outdoor Shopping Area)
- There is not level access to the service.
- Lighting levels are bright.
Level Change (Outdoor Shopping Area)
- There are several easy slopes leading to the outdoor plants section.
- The outdoor shopping area has concrete surfaces.
Inside Access (Indoor Shopping Area)
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Lighting levels are bright.
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Comments
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- There is level access to the outdoor shopping area through a automatic door with an opening width of 111 cm.
Restaurant Bar Internal (Maple Tree Cafe)
- Once inside, there is level access to the service.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks cannot be brought to the table.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- The distance between the floor and the lowest table is 73cm (2ft 5in).
- Menus are not available in large print.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is varied hot and cold meals.
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Comments
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- The nearest table to the entrance is 2 metres (6.6 feet).
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is for the sole use of disabled people.
- This accessible toilet is 12m (13yd 4in) from the accessible entrance.
- This accessible toilet is located to the left as you enter the centre.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The dimensions of the accessible toilet are 143cm x 226cm (4ft 8in x 7ft 5in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 84cm (2ft 9in).
- The tap type is lever.
- The emergency alarm is not fully functional.
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There are not mirrors.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 119cm (3ft 11in) high.
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- Wall mounted and drop down rails are available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located to the left as you enter the centre.
- The female toilet(s) is/are approximately 10m (10yd 2ft) from the accessible entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located to the left as you enter the centre.
- The male toilet(s) is/are approximately 10m (10yd 2ft) from the accessible entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the female standard toilets.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
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Comments
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- There are manual wheelchairs to borrow, which are located to the right as you enter.