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Alfreton Primary Care Centre

Church Street, Alfreton, Derbyshire, DE55 7AH

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Access Guide

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Overview (Alfreton Primary Care Centre)

  • About View
    • This is a primary care centre with multiple services available.
    • Services available in the venue include: Community dental service, Blood Tests, Therapy Services, Podiatry, Consultancy Rooms, Parkside Surgery, Toilets and Baby Change.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via slope at the most accessible entrance.
    • There is step-free level access throughout.
    • Access throughout may include manual doors and doors permanently held open.
  • Getting Help and Assistance View
    • There is seating available.
    • There are fixed and portable hearing assistance systems.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • British Sign Language interpreters can be provided on request.
    • Documents are available in the following formats: Braille (on request), large print (on request) and Makaton (on request).
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.

Toilet and Changing Facilities (Alfreton Primary Care Centre)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located at the rear of the health centre.
    • The toilet with adaptations has a left hand transfer space.
    • Ambulant toilet facilities are located within the male and female standard toilets.
    • The male and female step-free standard toilet facilities are located at the rear of the health centre.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located at the rear of the health centre.

Parking (Alfreton Primary Care Centre)

  • Car Park View
    • The car park is located in front of the health centre.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 220cm (width) x 470cm (depth).
    • There is a marked zone to one side and the rear.
    • The width of the marked zone is 126cm.
    • The nearest designated bay is 19m from the main entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope and bollards.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for staff, visitors and Blue Badge holders only.
    • Parking is free for all users.
    • Clearly presented parking signs are available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Main Entrance)

  • This entrance is located at the front of the building.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is an intercom at a height of 115cm.
  • The height of the hand sanitiser is 125cm.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 218cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors are permanently held open.
  • The push pad for the automatic doors is at a height of 110cm.
  • The width of the opening is 190cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • The minimum width between the bollards is 199cm.
  • There is step-free level access as you enter.

Reception (Clinic Reception)

  • The reception is located on the left when entering the health centre.
  • The distance from the main entrance is 11m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has glazed screens.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • The height of the touchscreen display ranges from 120cm to 149cm from the floor.
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and armchairs.
  • Furniture available in this area includes: coffee tables.

Reception (Parkside Surgery)

  • The reception is located to the right when entering the health centre.
  • The distance from the main entrance is 8m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has glazed screens.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • The height of the touchscreen display ranges from 112cm to 145cm from the floor.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.
  • Some seating is fixed.

Getting Around (Alfreton Primary Care Centre)

  • There is step-free level access throughout all areas.
  • Access throughout may include manual doors and doors permanently held open.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests, chairs without armrests and armchairs.
  • Lighting levels vary due to the size of the space.

Seating Area (Blood Test and Screening)

  • Location and Access View
    • The waiting area is located at the rear of the health centre.
    • The most accessible route has step-free level access.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: coffee tables.
    • Some chairs are fixed.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located at the rear of the health centre.
    • The distance from the main entrance is 29m.
    • The most accessible route to the toilet has step-free level access and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 90cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 148cm (width) x 215cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 61cm (from the side of the toilet pan).
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 94cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 122cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 97cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is an unobstructed shelf.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a clinical waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 100cm and 136cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Parent and Baby Room / Feeding Room (Baby Change)

  • The room surveyed is located at the rear of the health centre.
  • The distance from the main entrance is 32m.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is step-free level access into the room.
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 90cm.
  • Internally the door has a high visual contrast.
  • The height of the baby change facility when in use is 98cm.
  • There is a wash basin and a paper towel dispenser in the room.
  • The wash basin has a lever mixer tap.
  • The room has a clinical waste bin.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.