Access Guide
Overview (Ashfield Village Health)
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About
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- This is a health centre with multiple services available.
- Services available in the venue include: Community health services.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Kirkby in Ashfield.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is an additional entrance on the other side of the building which accesses the building via a steep slope.
- There is step-free level access throughout.
- Access throughout may include manual doors and doors permanently held open.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: Braille (on request), large print (on request), Makaton (on request) and different languages (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities (Ashfield Village Health)
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Toilet Facilities
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- There are 5 toilets with adaptations.
- Toilets with adaptations are located off the main clinic corridors.
- The transfer space varies between left and right in the toilets with adaptations.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located past reception and to the right.
Parking (Ashfield Village Health)
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Car Park
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- The car park is located around the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 8 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 241cm (width) x 483cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 120cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 13m from the main entrance.
- The most accessible route from the Blue Badge parking has a steep ramp or slope and uneven surfaces.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for staff, visitors and Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are available.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Main Entrance)
- This entrance is located at the front of the building.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- The slope bypasses the steps.
- There are 3 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The step markings are not clearly visible.
- The steps have tactile markings at the top and bottom.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 14cm.
- The depth of the steps is between 30cm and 45cm.
- There is also a steep ramp which bypasses the stairs. The ramp has handrails on both sides.
- There is an intercom at a height of 125cm.
- There are double automatic doors at this entrance.
- The doors open towards you.
- The width of the opening is 149cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open towards you.
- The width of the opening is 144cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a high visual contrast.
- There is step-free level access as you enter.
Reception (Main Reception)
- The reception is located ahead as you enter via the main entrance.
- The distance from the main entrance is 15m.
- There is step-free level access to reception.
- The height of the reception desk is 76cm.
- The reception has glazed screens.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: coffee tables.
Seating Area (Waiting Area)
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Location and Access
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- The Spirometry waiting area is located to the right as you enter via the main entrance.
- The most accessible route has step-free level access.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: tables and coffee tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to the size of the space.
Getting Around (Ashfield Village Health)
- There is step-free level access throughout all areas.
- Access throughout may include manual doors and doors permanently held open.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs with armrests and chairs without armrests.
- Lighting levels vary due to the size of the space.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the right and along the corridor as you enter via the main entrance.
- The distance from the main entrance is 15m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 88cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 164cm (width) x 312cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 96cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 100cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 135cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 108cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 105cm and 140cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Parent and Baby Room / Feeding Room (Baby Change)
- The room surveyed is located past reception and to the right.
- The distance from the main entrance is 18m.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is step-free level access into the room.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 86cm.
- Internally the door has a high visual contrast.
- The height of the baby change facility when in use is 104cm.
- There is a wash basin, a paper towel dispenser and a coat hook in the room.
- The wash basin has a lever tap.
- The room has a pedal bin.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.