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Bacup Primary Health Care Centre

Irwell Mill, Rochdale Road, Bacup, Lancashire, OL13 9NR

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Access Guide

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Overview (Bacup Primary Health Care Centre)

  • About View
    • This is a community health care clinic.
    • Services available in the venue include: Dentistry and pre booked appointments with nursing staff or GPs.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via a very easy slope at the most accessible entrance.
    • There is step-free level access throughout, this may include the use of a lift.
    • Access throughout may include manual doors and doors permanently held open.
    • -1, G, 1, 2 and 3 can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a fixed hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair and walking aids.
    • British Sign Language interpreters can be provided on request.
    • Documents are available in the following formats: large print (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Toilet and Changing Facilities (Bacup Primary Health Care Centre)

  • Toilet Facilities View
    • There are 4 toilets with adaptations.
    • Toilets with adaptations are located on each floor.
    • The toilets with adaptations have a transfer space on both sides.
    • The male and female step-free toilet facilities are located on each floor.

Parking (Public Parking)

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located across the road from the main entrance on Rochdale Road.
    • The name of the car park is Healthcare Centre.
    • Designated Blue Badge parking bays are available in the car park.
    • The car park is council owned but is free to use.
      The car park is on a steep hill.
      There are 4 Blue Badge bays.

Entrance (Main Entrance)

  • This entrance is located at the front of the building, on Rochdale Road.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 125cm.
  • The doors have a medium visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 115cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.

Reception (Community Reception)

  • The reception is located ahead as you enter the building.
  • The distance from the main entrance is 8m.
  • There is step-free level access to reception.
  • The height of the reception desk is 120cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has glazed screens.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is background noise in this area.
  • Some flooring is shiny and patterned.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.

Getting Around (Bacup Primary Health Care Centre)

  • There is step-free level access throughout all areas, this may include the use of a lift.
  • Access throughout may include manual doors and doors permanently held open.
  • Some flooring is shiny and patterned.
  • There is a high visual contrast between the walls and floor in all areas.
  • There may be background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests and chairs without armrests.
  • Lighting levels were even at the time of the survey.

Lift (Bacup Primary Health Care Centre)

  • The lift surveyed is located in the main reception area, next to the reception desk.
  • The distance from the main entrance is 12m.
  • The most accessible route to the lift has step-free level access.
  • -1, G, 1, 2 and 3 are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 130cm.
  • The internal dimensions of the lift are 155cm (width) x 239cm (depth).
  • The internal lift control buttons have tactile markings and a medium visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.

Stairs (Bacup Primary Health Care Centre)

  • The stairs surveyed are located to the right of the reception area.
  • -1, 1, 2 and 3 can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Reception (Dental Reception - Lower Ground Floor)

  • The reception is located just beyond the lift doors on the lower ground floor.
  • The distance from the lift is 3m.
  • The most accessible route to reception has manual doors, doors permanently held open and narrow walkways.
  • There is step-free level access to reception.
  • The height of the reception desk is 115cm.
  • There is not a lowered section at the desk.
  • The reception has glazed screens.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There may be background noise in this area.
  • Some flooring is shiny and patterned.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • The seating is fixed.

Toilet with Adaptations (Dental - Transfer Both Sides)

  • Location and Access View
    • The toilet surveyed is located next to the Dental reception desk on the lower ground floor.
    • The distance from the lift is 6m.
    • The most accessible route to the toilet has step-free level access and a lift.
    • There is step-free level access into the facility.
    • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door requires effort to open.
    • The width of the door opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 156cm (width) x 260cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is lateral transfer space on both sides of the toilet, however the right side is obstructed.
    • The lateral transfer space on the left is 60cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 60cm (from the side of the toilet pan).
    • There is a spatula flush on the left transfer side.
    • There is a horizontal grab rail on the left as you face the toilet.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the right as you face the toilet.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the right as you face the toilet.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 110cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 108cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 110cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is an unobstructed shelf.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a waste bin, a sanitary bin and a clinical waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 90cm and 129cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.