You are on Overview (Barbara Castle Way Health Centre). Skip to the next section.

Overview (Barbara Castle Way Health Centre)

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• About View
  • This is a health centre with multiple services available.
  • Services available in the venue include: radiology, podiatry, minor ops, ear care, diabetes, dermatology, speech and language therapy, physiotherapy and GP services.
  • View information on opening times.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is a public car park nearby.
  • View information on Simmons Street (opens new tab) .
  • The nearest step-free train station is Blackburn.
  • The nearest bus station is Blackburn bus station, Ainsworth Street.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via slope at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors and doors permanently held open.
  • Levels 0, 1, 2, 3 and 4 can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is a fixed hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • British Sign Language interpreters can be provided on request.
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Staff receive the following training: annual safeguarding training.

You are on Toilet and Changing Facilities (Barbara Castle Way Health Centre). Skip to the next section.

Toilet and Changing Facilities (Barbara Castle Way Health Centre)

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• Toilet Facilities View
  • There are 3 toilets with adaptations.
  • Toilets with adaptations are located on level 1 in the main reception area and in the reception area of the Young People's Resource Centre.
  • The transfer space varies between left and right in the toilets with adaptations.
  • The shared step-free toilet facilities are located on level 1 in the main reception area and in the reception area of the Young People's Resource Centre.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located in one of the toilets with adaptions on level 1.

You are on Parking (Barbara Castle Way Health Centre). Skip to the next section.

Parking (Barbara Castle Way Health Centre)

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• Car Park View
  • The car park is located beneath the venue.
  • The car park is underground.
  • The car park surface consists of concrete.
  • The height of the restriction barrier is 200cm.
  • There are 9 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 480cm (depth).
  • The hatched/marked zones vary between bays.
  • The width of the marked zone is 124cm.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The nearest designated bay is 12m from lift 1.
  • The most accessible route from the Blue Badge parking has step-free level access and manual doors.
• Charges and Restrictions View
  • This car park is for visitors and Blue Badge holders only.
  • Parking is free for all users.
  • Clearly presented parking signs are available.
  • Parking for all users is restricted to two hours.
    If staying more than 2 hours, visit reception and request a permit for the duration of your stay.
• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Car Parks View
  • There is a public car park located on Simmons Street as you approach the venue.
  • The name of the car park is Simmons Street Car Park.
  • Designated Blue Badge parking bays are available in the car park.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• This entrance is located at the front of the venue.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a slight gradient.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 174cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is a second set of double automatic doors .
• The second set of doors are permanently held open.
• The width of the opening is 211cm.
• There is a small lip on the threshold of the opening.
• The second set of doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Entrance (Young People's Resource Centre). Skip to the next section.

Entrance (Young People's Resource Centre)

• This entrance is located along the road to the left of the main venue and car park entrances.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a steep gradient.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 121cm.
• There is a small lip on the threshold of the opening.
• The doors have a medium visual contrast.
• There is a second single automatic door.
• The second door opens by sliding.
• The width of the opening is 96cm.
• There is a small lip on the threshold of the opening.
• The second door has a medium visual contrast.
• There is step-free level access as you enter.

You are on Entrance (From Car Park to Lift 1). Skip to the next section.

Entrance (From Car Park to Lift 1)

• This entrance is located in the underground car park next to the Blue Badge bays.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is a single manual door at this entrance.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request.
• The door opens away from you.
• The width of the opening is 81cm.
• There is a small lip on the threshold of the opening.
• The door has a high visual contrast.
• There is step-free level access as you enter.

You are on Entrance (From Car Park to Stairs and Lift 4). Skip to the next section.

Entrance (From Car Park to Stairs and Lift 4)

• This entrance is located in the underground car park next to the Blue Badge bays.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is a single manual door at this entrance.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request.
• The door opens away from you.
• The width of the opening is 82cm.
• There is a small lip on the threshold of the opening.
• The door has a high visual contrast.
• The minimum width between the bollards is 164cm.
• There is step-free level access as you enter.

You are on Reception (Main Reception). Skip to the next section.

Reception (Main Reception)

• The reception is located ahead as you enter via the main entrance.
• The distance from the main entrance is 5m.
• There is step-free level access to reception.
• The height of the reception desk is 122cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• The reception has glazed screens.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area.
• Some flooring is shiny and patterned.
• Lighting levels were even at the time of the survey.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests, chairs without armrests, sofas and stools.
• Furniture available in this area includes: coffee tables.
• Some seating is fixed.

You are on Reception (Young People's Resource Centre). Skip to the next section.

Reception (Young People's Resource Centre)

• The reception is located on the left as you enter via the Young People's Resource Centre entrance.
• The distance from the Young People's Resource Centre entrance is 6m.
• There is step-free level access to reception.
• The height of the reception desk is 120cm.
• There is a lowered section at the desk.
• The height of the lowered section is 78cm.
• The reception has glazed screens.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area which varies depending on the time of day.
• Lighting levels were even at the time of the survey.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: benches and stools.
• Furniture available in this area includes: tables.
• Some seating is fixed.

You are on Getting Around (Barbara Castle Way Health Centre). Skip to the next section.

Getting Around (Barbara Castle Way Health Centre)

• There is step-free level access throughout all areas, this may include the use of a lift.
• Access throughout may include manual doors and doors permanently held open.
• Some flooring is shiny and patterned.
• There is a high visual contrast between the walls and floor in all areas.
• There is background noise which varies depending on the time of day.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Lighting levels were even at the time of the survey.

You are on Lift (Lift 1). Skip to the next section.

Lift (Lift 1)

• The lift surveyed is located on the left after entering the venue via the main entrance.
• The distance from the main entrance is 20m.
• The most accessible route to the lift has step-free level access.
• Levels 0, 1, 2, 3 and 4 are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a medium visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 131cm.
• The internal dimensions of the lift are 139cm (width) x 239cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing and a seat.
• The lift seat is 50cm from the floor.
• Lighting levels were even at the time of the survey.

You are on Lift (Lift 4). Skip to the next section.

Lift (Lift 4)

• The lift surveyed is located immediately to the right as you enter via the main entrance.
• The distance from the main entrance is 7m.
• The most accessible route to the lift has step-free level access.
• Levels 0, 1, 2, 3 and 4 are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a medium visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 129cm.
• The internal dimensions of the lift are 140cm (width) x 239cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer, a list of floor services/facilities and a seat.
• The lift seat is 50cm from the floor.
• Lighting levels were even at the time of the survey.

You are on Stairs (Stairs by lift 1). Skip to the next section.

Stairs (Stairs by lift 1)

• The stairs surveyed are located to the right of lift 1.
• There is a single manual door to access the stairwell.
• Levels 1, 2, 3 and 4 can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Stairs (Car Park Entrance - Stairs by lift 4). Skip to the next section.

Stairs (Car Park Entrance - Stairs by lift 4)

• The stairs surveyed are located on the left after entering via the main entrance.
• There is a single manual door to access the stairwell.
• Levels 0, 1, 2, 3 and 4 can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Level 1 Reception Area - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Level 1 Reception Area - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located on the left after passing the main reception.
  • The distance from the main entrance is 16m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 85cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 154cm (width) x 223cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 86cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a high visual contrast.
  • There is a dropdown rail on the non-transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 97cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a sensor tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 100cm from the floor.
  • There is a wall mounted towel dispenser which can be reached when seated on the toilet.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 97cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 90cm.
  • The walls and floor visual contrast varies between low and high.
  • Lighting levels were even at the time of the survey.
  • There is an identical right hand transfer toilet located to the right of the one surveyed.