You are on Overview. Skip to the next section.

Overview

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• About View
  • Services available in the venue include: community health services, GP practices, physiotherapy, a renal unit and eye unit.
  • View information on opening times.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is Wigan.
  • This station has step-free access.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via a very easy slope at the most accessible entrance.
  • There is no main entrance for the building.
  • There is 1 other entrance.
  • There is step-free access via slope at the other entrance.
  • There is step-free level access throughout all areas.
  • Doors are held open along circulation routes.
  • The ground, first and second floor can be accessed via a standard lift.
  • There are separate lifts and stairs to access the ground, first and second floors from entrance A and entrance B.
• Getting Help and Assistance View
  • Seating is available.
  • There is a portable hearing assistance system.
  • There is a fixed hearing assistance system in building B.
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located around the building.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 10 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 480cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 130cm.
  • The nearest designated bay is 20m from entrance A and 5m from entrance B.
  • The most accessible route from the Blue Badge parking has a very easy slope.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • Parking is free for all users.
• Electric Vehicle Charging Points View
  • Electric Vehicle charging points are not available.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance A. Skip to the next section.

Entrance A

• This entrance is located to the right side of the building.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a very easy slope or ramp at the entrance.
• There are double automatic doors.
• The doors open by sliding.
• The width of the opening is 141cm.
• There is a small lip on the threshold of the opening.
• The doors have a medium colour contrast.
• There is a second set of double automatic doors.
• The doors open by sliding.
• The width of the opening is 143cm.
• There is a small lip on the threshold of the opening.
• The doors have a medium colour contrast.

You are on Community Reception - Entrance A. Skip to the next section.

Community Reception - Entrance A

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• Location View
  • The reception is located on the ground floor, to the left when entering through entrance A.
  • The distance from entrance A is 9m.
• Route View
  • The most accessible route to the reception has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access to the reception.
  • The height of the reception desk is 116cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 75cm.
  • The reception has screens which may affect the ability of someone to lip read.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 5 toilets with adaptations.
  • The toilets with adaptations are located near entrances A and B on the ground floor.
  • The transfer space varies between toilets with adaptations.
• Changing Facilities View
  • Parent and baby changing facilities are located near entrance A, past the lift on the ground floor.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free access between floors via lift.
  • There is step-free level access throughout all areas.
• Circulation View
  • Doors are held open along circulation routes.
  • Access throughout may include pillars.
  • There is a high colour contrast between the walls and floor along circulation routes.
  • Some flooring is shiny.
  • There may be background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests and chairs without armrests.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Lift A. Skip to the next section.

Lift A

• The lift surveyed is located straight ahead from entrance A.
• The distance from entrance A is 6m.
• The most accessible route to the lift has step-free level access.
• There is a manual door along the most accessible route.

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• Standard Lift View
  • The ground, first and second floor can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 1000kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 111cm (width) x 210cm (depth).
  • The internal lift control buttons have tactile and Braille markings.
  • The control buttons have a high colour contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator, an audible announcer and a mirror to aid reversing.
  • Lighting levels were even at the time of the survey.
  • The lift seat was out of order at the time of the survey (October 2026).

You are on Stairs A. Skip to the next section.

Stairs A

• The stairs are located next to lift A, near entrance A.
• The ground, first and second floor can be accessed by these stairs.
• There is a single manual door to access the stairwell.
• There are handrails on both sides, which are within reach.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Parent and Baby Room / Feeding Room (By Entrance A). Skip to the next section.

Parent and Baby Room / Feeding Room (By Entrance A)

• The room is located behind the lift on the ground floor by entrance A.
• The distance from entrance A is 11m.
• The most accessible route to the room has step-free level access.
• There is a manual door along the most accessible route.
• There is pictorial, written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The door requires effort to open.
• The width of the opening is 86cm.
• The door has a high colour contrast.
• Internally the door has a high colour contrast.
• The height of the baby change facility when in use is 85cm.
• There is a wash basin, a paper towel dispenser and a coat hook in the room.
• The wash basin has lever taps.
• The room has a pedal bin.
• Seating available in this room includes: armchairs.
• The walls and floor have a high colour contrast.
• Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (By Entrance A - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (By Entrance A - Left Hand Transfer)

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• Location View
  • The toilet surveyed is located on the ground floor, to the left of entrance A.
  • The distance from entrance A is 3m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial, written text, 'Not All Disabilities Are Visible' and numbered signage on or near the door.
  • The door opens inwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 87cm.
  • The door has a lever twist lock.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a high colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 158cm (width) x 220cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 97cm (from the side of the toilet pan).
  • There is a lever flush for the toilet.
  • The flush is on the non-transfer side.
  • There are horizontal grab rails on both sides of the toilet.
  • The horizontal grab rails have a varying colour contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a medium colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a low colour contrast.
  • The toilet roll holder is 86cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 75cm from the floor.
  • There is a vertical grab rail on the right side of the wash basin.
  • The wash basin grab rail has a low colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The soap dispenser has a low colour contrast.
  • The soap dispenser is 84cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser cannot be reached when seated on the toilet.
  • The towel dispenser has a medium colour contrast.
  • The towel dispenser is 111cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low colour contrast.
  • The hand dryer is 104cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin and a pedal bin.
  • There is one coat hook.
  • The coat hook is 172cm from the floor.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey.

You are on Entrance B. Skip to the next section.

Entrance B

• This entrance is located to the left side of the building from entrance A.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a very easy slope or ramp at the entrance.
• There are double automatic doors.
• The doors open by sliding.
• The width of the opening is 148cm.
• There is a small lip on the threshold of the opening.
• The doors have a medium colour contrast.
• There is a second set of double automatic doors.
• The doors open by sliding.
• The width of the opening is 148cm.
• There is a small lip on the threshold of the opening.
• The doors have a medium colour contrast.

You are on Entrance B Reception. Skip to the next section.

Entrance B Reception

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• Location View
  • The reception is located on the ground floor by entrance B.
  • The distance from entrance B is 8m.
• Route View
  • The most accessible route to the reception has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access to the reception.
  • The height of the reception desk is 116cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has screens which may affect the ability of someone to lip read.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There may be background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.

You are on Lift B. Skip to the next section.

Lift B

• The lift surveyed is located near entrance B.
• The distance from entrance B is 7m.
• The most accessible route to the lift has step-free level access.
• Doors are held open along the most accessible route.

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• Standard Lift View
  • The ground, first and second floor can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 1000kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 110cm (width) x 210cm (depth).
  • The internal lift control buttons have tactile and Braille markings.
  • The control buttons have a high colour contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • The lift has a seat.
  • The lift seat is 51cm from the floor.
  • Internally the lift has: a visual floor indicator, an audible announcer and a mirror to aid reversing.
  • Lighting levels were even at the time of the survey.

You are on Stairs B. Skip to the next section.

Stairs B

• The stairs are located near entrance B.
• The ground, first and second floor can be accessed by these stairs.
• There is a permanently held open door to access the stairwell.
• There are handrails on both sides, which are within reach.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (B - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (B - Left Hand Transfer)

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• Location View
  • The toilet surveyed is located on the ground floor, next to entrance B.
  • The distance from entrance B is 6m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens both ways and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 87cm.
  • The door has a lever twist lock.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a high colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 151cm (width) x 206cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 91cm (from the side of the toilet pan).
  • There is a lever flush for the toilet.
  • The flush is on the non-transfer side.
  • There are horizontal grab rails on both sides of the toilet.
  • The horizontal grab rails have a varying colour contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a medium colour contrast.
  • The toilet seat is 47cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet has a padded backrest, but it is obstructed by the toilet lid.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a low colour contrast.
  • The toilet roll holder is 97cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • There is a vertical grab rail on the right side of the wash basin.
  • The wash basin grab rail has a low colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The soap dispenser has a low colour contrast.
  • The soap dispenser is 84cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser cannot be reached when seated on the toilet.
  • The towel dispenser has a medium colour contrast.
  • The towel dispenser is 106cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low colour contrast.
  • The hand dryer is 103cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin and a pedal bin.
  • There are no coat hooks.
  • The walls and floor colour contrast varies between low and high.
  • Lighting levels were even at the time of the survey.