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Coleman Health Centre

Coleman Street, Alvaston, Derby, Derbyshire, DE24 8NH

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Access Guide

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Overview (Coleman Health Centre)

  • About View
    • This is a health centre with multiple services available.
    • Services available in the venue include: Consulting Rooms, Child Health Consulting, Health Education, Therapy Gym, Nutrition Suite, Blood Clinic, Lister House GP Practice, Podiatry, Midwifery, Speech and Language Therapy, toilets and baby change.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via slope at the most accessible entrance.
    • There is also an entrance at the rear of the health centre, accessed via a steep slope.
    • There is step-free level access throughout.
    • Access throughout may include manual doors and doors permanently held open.
  • Getting Help and Assistance View
    • There is seating available.
    • There are fixed and portable hearing assistance systems.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • British Sign Language interpreters can be provided on request.
    • Documents are available in the following formats: Braille (on request), large print (on request), Makaton (on request) and different languages (on request).
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.

Toilet and Changing Facilities (Coleman Health Centre)

  • Toilet Facilities View
    • There are 3 toilets with adaptations.
    • Toilets with adaptations are located along the health centre corridor, on the right.
    • The transfer space varies between left and right in the toilets with adaptations.
    • The male and female step-free standard toilet facilities are located along the health centre corridor, on the right.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the standard female toilet and the baby feed room.

Parking (Coleman Health Centre)

  • Car Park View
    • The car park is located in front of the health centre.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 236cm (width) x 465cm (depth).
    • There is a marked zone to one side and the rear.
    • The width of the marked zone is 116cm.
    • The nearest designated bay is 10m from the main entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for staff, visitors and Blue Badge holders only.
    • Parking is free for all users.
    • Clearly presented parking signs are not available.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • There is no dropped kerb from the drop-off point.

Entrance (Main Entrance)

  • This entrance is located at the front of the building.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is an intercom at a height of 87cm.
  • The height of the hand sanitiser is 110cm.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 217cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open towards you.
  • The width of the opening is 165cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a high visual contrast.
  • The minimum width between the bollards is 200cm.
  • There is step-free level access as you enter.

Reception (Main Reception)

  • The reception is located ahead when entering via the main entrance.
  • The distance from the main entrance is 4m.
  • There is step-free level access to reception.
  • The height of the reception desk is 120cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested and working at the time of the survey.
  • There may be background noise in this area.
  • The flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.
  • Bariatric chairs are also available within the seating area.

Reception (Lister House and MSK Services)

  • The reception is located on the left when entering via the main entrance.
  • The distance from the main entrance is 12m.
  • There is step-free level access to reception.
  • The height of the reception desk is 120cm.
  • There is not a lowered section at the desk.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested and working at the time of the survey.
  • The height of the touchscreen display ranges from 106cm to 133cm from the floor.
  • There is background noise in this area.
  • The flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.
  • Bariatric chairs are also available within the seating area.

Getting Around (Coleman Health Centre)

  • There is step-free level access throughout all areas.
  • Access throughout may include manual doors and doors permanently held open.
  • The flooring is shiny.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is background noise in some areas of the venue.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests and chairs without armrests.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Seating Area (Additional Waiting Area - Podiatry)

  • Location and Access View
    • The Podiatry waiting area is located at the rear of the health centre.
    • The most accessible route has step-free level access.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: coffee tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located down the corridor on the right as you enter via the main entrance.
    • The distance from the main entrance is 21m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 91cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 198cm (width) x 248cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 106cm (from the side of the toilet pan).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 92cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 104cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 105cm and 140cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Parent and Baby Room / Feeding Room (Baby Feed)

  • The room surveyed is located on the right as you enter, opposite the main reception desk.
  • The distance from the main entrance is 15m.
  • The most accessible route to the room has step-free level access.
  • There is step-free level access into the room.
  • The height of the baby change facility when in use is 90cm.
  • There is a wash basin and a paper towel dispenser in the room.
  • The wash basin has a lever mixer tap.
  • The room has a nappy/incontinence items bin.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • The width of the gap to access this room is 96cm. .