Access Guide
Overview (East Leeds Health Centre)
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About
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- This is a community health centre with multiple services available.
- Services available in the venue include: Community Health services, Shaftesbury Medical Centre, Garden Surgery.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Leeds.
- For the latest travel options and information you can plan your travel using Google maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is an alternative entrance at the front of the building on Osmondthorpe Lane which provides step-free level access to the building.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors and doors permanently held open.
- The ground, first and second can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: Braille (on request), large print (on request) and different languages (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities (East Leeds Health Centre)
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Toilet Facilities
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- There are 3 toilets with adaptations.
- Toilets with adaptations are located on each floor, off the main corridor.
- The transfer space varies between left and right in the toilets with adaptations.
- Ambulant toilet facilities are located on the ground floor, off the main corridor.
- The male and female step-free standard toilet facilities are located on the ground floor, off the main corridor.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations on the ground floor, to the right as you enter.
Parking (East Leeds Health Centre)
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Car Park
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- The car park is located at the rear of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 6 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 228cm (width) x 475cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 128cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 7m from the accessible entrance.
- The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for staff, visitors and Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Accessible Entrance)
- This entrance is located at the rear of the building.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- The height of the hand sanitiser is 115cm.
- There are double automatic doors at this entrance.
- The doors open towards you.
- The width of the opening is 115cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open towards you.
- The push pad for the automatic doors is at a height of 92cm.
- The width of the opening is 123cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a medium visual contrast.
- There is a push pad or push button to exit at a height of 93cm.
Reception (Ground Floor)
- The reception is located to the left as you enter via the Accessible Entrance.
- The distance from the Accessible Entrance is 3m.
- There is step-free level access to reception.
- The height of the reception desk is 126cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has windows and glazed screens.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the time of day.
- Some flooring is shiny.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
Getting Around (East Leeds Health Centre)
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include manual doors and doors permanently held open.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
- Lighting levels vary due to the size of the space.
Toilet with Adaptations (Ground Floor - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the ground floor, to the right as you enter.
- The distance from the Accessible Entrance is 8m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is Braille, tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
- The door opens by sliding and has a high visual contrast.
- The width of the door opening is 77cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 201cm (width) x 220cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 134cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 95cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 107cm from the floor.
- There is a wall mounted towel dispenser which can be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 130cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a sanitary bin, a pedal bin and a clinical waste bin.
- There are multiple coat hooks.
- The coat hooks are 103cm and 149cm from the floor.
- The height of the baby change facility when in use is 84cm.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift (East Leeds Health Centre)
- The lift surveyed is located at the rear of the building.
- The distance from the Accessible Entrance is 3m.
- The most accessible route to the lift has step-free level access.
- The ground, first and second floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 102cm (width) x 215cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing and a visual floor indicator.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Stairs (East Leeds Health Centre)
- There are 20+ steps between floors.
- The steps have some clear markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels vary due to the size of the space.
Reception (First Floor - Shaftesbury Medical Centre)
- The reception is located on the first floor, ahead as you exit the lift.
- The distance from the lift is 6m.
- There is step-free level access to reception.
- The height of the reception desk is 125cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has windows and glazed screens.
- There is not a hearing assistance system.
- There is background noise in this area.
- Some flooring is shiny.
- Lighting levels vary due to the size of the space.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
Reception (Second Floor - Garden Surgery)
- The reception is located on the second floor, to the right as you exit the lift.
- The distance from the lift is 7m.
- There is step-free level access to reception.
- The height of the reception desk is 116cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has glazed screens.
- There is not a hearing assistance system.
- There is background noise in this area.
- The flooring is shiny.
- Lighting levels vary due to the use of large glazed walls.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Some seating is fixed.
