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Eccles Gateway

28 Barton Lane, Eccles, Salford, Greater Manchester, M30 0TU

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Access Guide

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Overview (Eccles Gateway)

  • About View
    • This is a community health centre with multiple services available.
    • Services available in the venue include: GP Practice, Dental Treatment, District Nurses, Podiatry, Audiology, Sexual Health, Midwives, Paediatricians, other Community Outpatient Services, Toilets and Baby Changing facilities.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • There is step-free level access throughout, this may include the use of a lift.
    • Access throughout may include narrow walkways.
    • The ground, first and second floors can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There are fixed and portable hearing assistance systems.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • British Sign Language interpreters can be provided on request.
    • Documents are available in the following formats: large print (on request).
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.

Toilet and Changing Facilities (Eccles Gateway)

  • Toilet Facilities View
    • There are 5 toilets with adaptations.
    • Toilets with adaptations are located on the ground, first and second floors.
    • The transfer space varies between left and right in the toilets with adaptations.
    • The male and female step-free standard toilet facilities are located on the ground floor.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located on the ground floor, down the corridor opposite the main reception.

Parking (Eccles Gateway)

  • Car Park View
    • The car park is located behind the Eccles Gateway building, off Corporation Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 3 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 470cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 100m from the Eccles Gateway entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope, uneven surfaces and bollards.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for staff, visitors and Blue Badge holders only.
    • Parking is free for all users.
    • Clearly presented parking signs are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Eccles Gateway Entrance)

  • This entrance is located at the front of the building.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with a handrail on the right going up.
  • The ramp bypasses the steps.
  • There are 2 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The steps have tactile markings at the top and bottom.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 8cm.
  • The depth of the steps is between 30cm and 45cm.
  • The height of the hand sanitiser is 135cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 176cm.
  • The doors have a high visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 164cm.
  • The second set of doors have a high visual contrast.
  • There is step-free level access as you enter.

Reception (Ground Floor - Main Reception)

  • The reception is located ahead from the Eccles Gateway entrance.
  • The distance from the Eccles Gateway entrance is 18m.
  • There is step-free level access to reception.
  • The height of the reception desk is 111cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has windows and patterned/distracting backgrounds.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • There may be background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and armchairs.
  • Furniture available in this area includes: tables.
  • Some seating is fixed.

Getting Around (Eccles Gateway)

  • There is step-free level access throughout all areas, this may include the use of a lift.
  • Access throughout may include narrow walkways.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is background noise in some areas of the venue.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests and chairs without armrests.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the ground floor, to the left in the corridor opposite reception.
    • The distance from the Eccles Gateway entrance is 18m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is Braille, tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 201cm (width) x 290cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 132cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 92cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 105cm from the floor.
    • There is a wall mounted towel dispenser which can be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 107cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a nappy/incontinence items bin, a sanitary bin and a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 105cm and 140cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • There is a ceiling mounted electric hoist with access to all areas.

Parent and Baby Room / Feeding Room (Ground Floor)

  • The room surveyed is located on the ground floor, to the left in the corridor opposite the main reception.
  • The distance from the Eccles Gateway entrance is 18m.
  • The most accessible route to the room has step-free level access.
  • There is step-free level access into the room.
  • There is Braille, tactile, pictorial and written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 87cm.
  • Internally the door has a high visual contrast.
  • The height of the baby change facility when in use is 95cm.
  • There is a wash basin, a paper towel dispenser and a mirror in the room.
  • The wash basin has a lever tap.
  • The room has a nappy/incontinence items bin.
  • Seating available in the room includes: chairs without armrests.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

Lift (Eccles Gateway)

  • The lift surveyed is located ahead from the Eccles Gateway entrance.
  • The distance from the Eccles Gateway entrance is 20m.
  • The most accessible route to the lift has step-free level access.
  • The ground, first and second floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 91cm.
  • The internal dimensions of the lift are 111cm (width) x 210cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Stairs (Eccles Gateway)

  • The stairs surveyed are located ahead from the Eccles Gateway entrance and on the right.
  • The ground, first and second floors can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps have low visual contrast markings and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrail extends horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Reception (First Floor GP)

  • The reception is located on the first floor, to the left from the lift.
  • The distance from the lift is 17m.
  • The most accessible route to reception has narrow walkways.
  • There is step-free level access to reception.
  • The height of the reception desk is 74cm.
  • The reception has windows, glazed screens and patterned/distracting backgrounds.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.
  • The seating and tables are fixed.

Seating Area (Second Floor - Waiting Area 2)

  • Location and Access View
    • The waiting area is located on the second floor, to the left from the lift.
    • The most accessible route has step-free level access.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Some flooring is shiny.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • The chairs are fixed.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.