Access Guide
Overview (Finchley Memorial Hospital)
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About
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- This is a hospital with multiple services available.
- Services available in the venue include: X-Ray, Respiratory, Ophthalmology, Ultrasound, Microvascular, Mobile CT, Mobile MRI, Breast Screening Unit, Walk-In Clinic, Cardiology, Endoscopy, Lung Health, Audiology, Wards, Outpatients, Phlebotomy, and Infusion Suite.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point.
- The nearest train station is New Southgate.
- The nearest underground station is West Finchley.
- The nearest bus station is North Finchley Bus Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors and doors permanently held open.
- Floors G, 1 and 2 can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair and walking aids.
- British Sign Language interpreters can be provided on request.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities (Finchley Memorial Hospital)
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located on floor G, to the front and rear of the hospital.
- The transfer space varies between left and right in the toilets with adaptations.
- The shared step-free standard toilet facilities are located on floor G, ahead and to the left from the main entrance.
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located on floor G, ahead and to the right from the main entrance.
- Parent and baby changing facilities are located on floor G, to the front and rear of the hospital.
Parking (Finchley Memorial Hospital)
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Car Park
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- The car park is located to the front and left sides of Finchley Memorial Hospital.
- The car park is open air/surface.
- The car park surface consists of tarmac and block paving.
- There are 15+ designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 220cm (width) x 468cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 140cm.
- The nearest designated bay is 21m from the main entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are available.
- Visitors must register their car at any of the hospital reception desks to get 3 hours free parking.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located at the front of the hospital.
- There is a dropped kerb without tactile paving from the drop-off point.
Entrance (Main Entrance)
- This entrance is located at the front of Finchley Memorial Hospital.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is an intercom at a height of 118cm.
- The height of the hand sanitiser is 123cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 143cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 143cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a low visual contrast.
Getting Around (Finchley Memorial Hospital)
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include manual doors and doors permanently held open.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in the majority of walkways.
- Some of the walls have a reflective finish.
- There is background noise which varies depending on the time of day.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs with armrests and benches.
- Lighting levels vary due to the size of the space.
Changing Places (Left Hand Transfer)
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Location and Access
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- The Changing Places facility surveyed is located on floor G, ahead and to the right from the main entrance.
- The Changing Places toilet is in addition to other toilet facilities.
- The distance from the main entrance is 38m.
- The most accessible route to the Changing Places facility has step-free level access and doors permanently held open.
- There is step-free level access into the facility.
- There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door .
- The dimensions of the facility are 375cm (width) x 198cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The transfer space on the left as you face the toilet is 92cm.
- There is a lever flush on the non-transfer side.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There is no dropdown rail for the toilet.
- The toilet seat is 45cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- The toilet roll holder is located on the dropdown rail.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 105cm from the floor.
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Changing Bench and Hoist Details
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- The changing bench is free standing and height adjustable.
- The length of the changing bench is 192cm.
- The facility hoist is powered overhead and accesses all areas.
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Shower Details
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- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a pull cord emergency alarm for the shower, however it was tied up at the time of the survey.
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Other Facilities
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- There is a fixed height wash basin.
- The wash basin is 87cm from the floor.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 137cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 134cm from the floor.
- A wide paper roll dispenser is not available.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The facility has a sanitary bin and a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 115cm and 149cm from the floor.
- A privacy screen is not available.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located on floor G, ahead and to the left from the main entrance.
- The distance from the main entrance is 38m.
- The most accessible route to the toilet has step-free level access and doors permanently held open.
- There is step-free level access into the facility.
- There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 76cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 140cm (width) x 203cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 80cm (from the side of the toilet pan).
- There is a wall sensor flush on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 108cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 65cm from the floor.
- The wash basin has a sensor tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a medium visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 101cm from the floor.
- There is a wall mounted towel dispenser which can be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 124cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 170cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Parent and Baby Room / Feeding Room (Finchley Memorial Hospital)
- The room surveyed is located on floor G, ahead and to the left from the main entrance.
- The distance from the main entrance is 30m.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is step-free level access into the room.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 86cm.
- Internally the door has a high visual contrast.
- The height of the baby change facility when in use is 80cm.
- There is a wash basin, a paper towel dispenser and a coat hook in the room.
- The wash basin has a sensor tap.
- The room has a nappy/incontinence items bin and a pedal bin.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Reception (Information Desk)
- The reception is located ahead and to the right from the main entrance.
- The distance from the main entrance is 18m.
- There is step-free level access to reception.
- The height of the reception desk is 119cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has windows and glazed screens.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The height of the touchscreen display ranges from 115cm to 129cm from the floor.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: armchairs and sofas.
Reception (Community Diagnostics Centre/Royal Free London (Barnet)/UCLH)
- The reception is located on floor G, through the permanently held open doors on the left from the main entrance.
- The distance from the main entrance is 40m.
- The most accessible route to reception has doors permanently held open.
- There is step-free level access to reception.
- The height of the reception desk is 120cm.
- There is a lowered section at the desk.
- The height of the lowered section is 77cm.
- The reception has glazed screens and patterned/distracting backgrounds.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The height of the touchscreen display ranges from 120cm to 134cm from the floor.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels vary due to the size of the space.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- The seating is fixed.
Seating Area (Respiratory Waiting Area)
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Location and Access
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- The Respiratory Waiting Area is located on floor G through the permanently held open doors to the left after the main entrance, and then on your left.
- The most accessible route has step-free level access and doors permanently held open.
- There is step-free level access into this area.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door is permanently held open.
- The width of the opening is 87cm.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The flooring is shiny.
- Seating available in this area includes: chairs with armrests.
- The chairs are fixed.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Seating Area (Lung Cancer Screening)
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Location and Access
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- The Lung Cancer Screaning seating area is located on floor G,on the left hand side of Finchley Memorial Hospital.
- The most accessible route has step-free level access, manual doors and doors permanently held open.
- There is step-free level access into this area.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The flooring is shiny.
- Seating available in this area includes: chairs without armrests.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Reception (Outpatients & Therapies)
- The reception is located ahead from the main entrance and towards the rear of the building.
- The distance from the main entrance is 43m.
- There is step-free level access to reception.
- The height of the reception desk is 120cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has glazed screens.
- There is not a hearing assistance system.
- The height of the touchscreen display ranges from 105cm to 130cm from the floor.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Some seating is fixed.
Lift (Finchley Memorial Hospital)
- The lift surveyed is located ahead from the main entrance, past the Information Desk, and on the left.
- The distance from the main entrance is 32m.
- The most accessible route to the lift has step-free level access.
- Floors G, 1 and 2 are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, a high visual contrast and a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 110cm.
- The internal dimensions of the lift are 194cm (width) x 138cm (depth).
- The internal lift control buttons have tactile markings and a medium visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Stairs (Finchley Memorial Hospital)
- The stairs surveyed are located ahead from the main entrance, past the Information Desk, and on the left.
- Floors G, 1 and 2 can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
