Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Fiveways Health Centre, Childwall

215 Childwall Road, Liverpool, L15 6UT

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview (Fiveways Health Centre, Childwall)

  • About View
    • This is a health centre with multiple services available.
    • Services available in the venue include: Blood tests, Children's Services, Podiatry, Diabetes Services, Dietetics, Eye Screening, Counselling and Meeting Rooms.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via slope at the most accessible entrance.
    • There is an alternative entrance at the front of the building on Childwall Road.
    • There is step-free level access throughout, this may include the use of a lift.
    • Access throughout may include manual doors and doors permanently held open.
    • the ground and first floor can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a fixed hearing assistance system.
    • British Sign Language interpreters can be provided on request.
    • Documents are available in the following formats: Braille (on request), large print (on request), Makaton (on request) and different languages (on request).
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.

Toilet and Changing Facilities (Fiveways Health Centre, Childwall)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located on the first floor corridors.
    • All toilets with adaptations have a left hand transfer space.
    • Ambulant toilet facilities are located within the male and female toilets on the first floor.
    • The male and female step-free standard toilet facilities are located on the first floor, to the right of the reception desk.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located on the first floor, to the right of the reception desk.

Parking (Fiveways Health Centre, Childwall)

  • Car Park View
    • The car park is located at the rear of the building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 7 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 470cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 129cm.
    • The nearest designated bay is 6m from the car park entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for staff, visitors, Blue Badge holders and permit holders only.
    • Parking is free for all users.
    • Clearly presented parking signs are not available.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located to the right of the rear entrance.
    • There is a dropped kerb without tactile paving from the drop-off point.

Entrance (Front Entrance)

  • This entrance is located at the front of the building, on Childwall Road.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is an intercom at a height of 122cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 165cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 105cm.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 169cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.

Entrance (Car Park Entrance)

  • This entrance is located at the rear of the building, facing the car park.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is an intercom at a height of 121cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 113cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 99cm.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 162cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.

Getting Around (Fiveways Health Centre, Childwall)

  • There is step-free level access throughout all areas, this may include the use of a lift.
  • Access throughout may include manual doors and doors permanently held open.
  • The flooring is shiny.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests, chairs without armrests, armchairs and sofas.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Lift (Fiveways Health Centre, Childwall)

  • The lift surveyed is located ahead and to the left when entering via the car park entrance.
  • The distance from the car park entrance is 13m.
  • The most accessible route to the lift has step-free level access.
  • The ground and first floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 105cm (width) x 207cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Stairs (Fiveways Health Centre, Childwall)

  • The stairs surveyed are located ahead when entering via the car park entrance.
  • There is a permanently held open door to access the stairwell.
  • the ground and first floor can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Reception (First Floor - Community Reception)

  • The reception is located on the first floor, to the left when exiting the lift.
  • The distance from the lift is 13m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has glazed screens.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • There is background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs and sofas.
  • Furniture available in this area includes: coffee tables.
  • Some seating is fixed.

Parent and Baby Room / Feeding Room (First Floor - Baby Change)

  • The room surveyed is located on the first floor, to the right of the reception desk .
  • The distance from the lift is 18m.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is step-free level access into the room.
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • Internally the door has a high visual contrast.
  • The height of the baby change facility when in use is 88cm.
  • There is a wash basin, a paper towel dispenser, an emergency alarm, a mirror and a coat hook in the room.
  • The wash basin has a push tap.
  • The room has a nappy/incontinence items bin.
  • Seating available in the room includes: chairs with armrests and armchairs.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (First Floor - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the first floor, to the right of the reception desk.
    • The distance from the lift is 18m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access via lift into the facility.
    • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 88cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 160cm (width) x 220cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 92cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 86cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a push tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 122cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 100cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 95cm and 150cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Toilet with Adaptations (First Floor - Specimen WC - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the first floor corridor, to the left of the reception desk.
    • The distance from the lift is 27m.
    • The most accessible route to the toilet has step-free level access and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 161cm (width) x 226cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 90cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 87cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a push tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 93cm from the floor.
    • There are paper towels for drying hands.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 100cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 113cm and 143cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.