You are on Overview (Gracefield Gardens Health and Social Care Centre). Skip to the next section.

Overview (Gracefield Gardens Health and Social Care Centre)

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• About View
  • This is a community health centre with multiple services available.
  • Services available in the venue include: blood tests, children's community services, adult community services, Living Well Centre, GP practices, podiatry, audiology, midwifery, diabetic eye screening.
  • View information on opening times
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is on-street standard parking.
  • The nearest step-free train station is Streatham Hill.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors.
  • The ground floor, first floor, second floor and third floor can be accessed via a standard lift and stairs.
  • The third floor is staff access only.
• Getting Help and Assistance View
  • There is seating available.
  • There is a portable hearing assistance system.
  • British Sign Language interpreters can be provided on request.
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.

You are on Toilet and Changing Facilities (Gracefield Gardens Health and Social Care Centre). Skip to the next section.

Toilet and Changing Facilities (Gracefield Gardens Health and Social Care Centre)

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• Toilet Facilities View
  • There are 6 toilets with adaptations.
  • Toilets with adaptations are located on the ground, first and second floor.
  • The transfer space varies between left and right in the toilets with adaptations.
  • The shared step-free toilet facilities are located on the left hand side of the ground floor, and on the second floor.
  • The male and female step-free toilet facilities are located on the right hand side of the first floor.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located at the rear left of the ground floor.

You are on Parking (Gracefield Gardens On-Street Parking). Skip to the next section.

Parking (Gracefield Gardens On-Street Parking)

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• Drop-off Point View
  • There is not a designated drop-off point available.
• On-street Parking View
  • On-street standard parking is available.
  • Limited standard on-street parking is located on Gracefield Gardens.

You are on Entrance (Gracefield Gardens Health and Social Care Centre). Skip to the next section.

Entrance (Gracefield Gardens Health and Social Care Centre)

• This entrance is located on Gracefield Gardens.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors at this entrance.
• The doors open away from you.
• There is a push pad at a height of 94cm.
• The width of the opening is 168cm.
• There is a small lip on the threshold of the opening.
• The doors have a medium visual contrast.
• There is a second single automatic door.
• The second door is permanently held open.
• The width of the opening is 103cm.
• The second door has a low visual contrast.
• There is step-free level access as you enter.

You are on Reception (Ground Floor). Skip to the next section.

Reception (Ground Floor)

• The reception is located ahead of the main entrance.
• The distance from the main entrance is 8m.
• There is step-free level access to reception.
• The height of the reception desk is 116cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• The reception has glazed screens.
• There is a clearly signed portable hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is no (or very little) background noise in this area.
• Lighting levels vary due to the use of large glazed walls.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests and chairs without armrests.
• Some seating is fixed.

You are on Getting Around (Gracefield Gardens Health and Social Care Centre). Skip to the next section.

Getting Around (Gracefield Gardens Health and Social Care Centre)

• There is step-free level access throughout all areas, this may include the use of a lift.
• Access throughout may include manual doors.
• Some flooring is shiny.
• There is a high visual contrast between the walls and floor in all areas.
• There is no (or very little) background noise.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Lighting levels vary due to the use of large glazed walls.

You are on Seating Area (Ground Floor). Skip to the next section.

Seating Area (Ground Floor)

• The seating area is located ahead and to the left of the main entrance.
• The most accessible route to the seating area has step-free level access.
• There is step-free level access throughout the seating area.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in this area includes: chairs with armrests and chairs without armrests.
• Furniture available in this area includes: coffee tables and desks.
• Some seating is fixed.
• The surface height of the tables is not suitable for wheelchair users.
• The clear height under the tables is not suitable for wheelchair users.
• There is no (or very little) background noise in this area.
• Lighting levels vary due to the use of large glazed walls.

You are on Lift (Gracefield Gardens Health and Social Care Centre). Skip to the next section.

Lift (Gracefield Gardens Health and Social Care Centre)

• The lift surveyed is located ahead and to the right of the main entrance.
• The distance from the main entrance is 8m.
• The most accessible route to the lift has step-free level access.
• The ground floor, first floor, second floor and third floor are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a medium visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 90cm.
• The internal dimensions of the lift are 109cm (width) x 154cm (depth).
• The internal lift control buttons have tactile markings and a medium visual contrast.
• The majority of the internal controls are at a suitable height for a wheelchair user.
• Internally the lift has: a separate door to exit, a visual floor indicator, an audible announcer and a list of floor services/facilities.
• Lighting levels were even at the time of the survey.
• There are other lifts available at this location which are of a similar size.

You are on Stairs (Ground to First). Skip to the next section.

Stairs (Ground to First)

• The stairs surveyed are located ahead and to the right of the main entrance.
• The ground and first floor can be accessed by these stairs.
• There are 19 steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels vary due to the use of large glazed walls.

You are on Stairs (First to Second). Skip to the next section.

Stairs (First to Second)

• The stairs surveyed are located to the left of the lifts.
• The first and second floors can be accessed by these stairs.
• There are 20 steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels vary due to the use of large glazed walls.

You are on Reception (First Floor - The Exchange Surgery). Skip to the next section.

Reception (First Floor - The Exchange Surgery)

• The reception is located on the right hand side of the first floor.
• The distance from the lift is 10m.
• There is step-free level access to reception.
• The height of the reception desk is 118cm.
• There is a lowered section at the desk.
• The height of the lowered section is 77cm.
• The reception has glazed screens.
• There is not a hearing assistance system.
• The height of the touchscreen display ranges from 127cm to 142cm from the floor.
• There is no (or very little) background noise in this area.
• Some flooring is shiny.
• Lighting levels vary due to the use of large glazed walls.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests and chairs without armrests.
• The seating is fixed.

You are on Reception (First Floor - Streatham High Practice). Skip to the next section.

Reception (First Floor - Streatham High Practice)

• The reception is located on the left hand side of the first floor.
• The distance from the lift is 13m.
• There is step-free level access to reception.
• The height of the reception desk is 116cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• The reception has glazed screens.
• There is a clearly signed portable hearing assistance system.
• The hearing assistance system was tested, however it was not working at the time of the survey.
• The height of the touchscreen display ranges from 110cm to 125cm from the floor.
• There is no (or very little) background noise in this area.
• Some flooring is shiny.
• Lighting levels vary due to the use of large glazed walls.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests and chairs without armrests.
• Furniture available in this area includes: coffee tables and desks.
• Some seating and tables are fixed.

You are on Reception (Second Floor - Guy's and St Thomas Reception). Skip to the next section.

Reception (Second Floor - Guy's and St Thomas Reception)

• The reception is located on the second floor.
• The distance from the lift is 7m.
• There is step-free level access to reception.
• The height of the reception desk is 120cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• The reception has windows and glazed screens.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Some flooring is shiny.
• Lighting levels vary due to the use of large glazed walls.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests and chairs without armrests.
• Some seating is fixed.

You are on Toilet with Adaptations (Ground Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located on the left hand side of the ground floor.
  • The distance from the main entrance is 18m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 88cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a low visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 148cm (width) x 210cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 81cm (from the side of the toilet pan).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a low visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 99cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a low visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 106cm from the floor.
  • There is a wall mounted towel dispenser which can be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 108cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a mirror.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a sanitary bin, a pedal bin and a clinical waste bin.
  • There are multiple coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Parent and Baby Room / Feeding Room (Ground Floor - Baby Change). Skip to the next section.

Parent and Baby Room / Feeding Room (Ground Floor - Baby Change)

• The room surveyed is located on the left hand side of the ground floor, at the rear.
• The distance from the main entrance is 24m.
• The most accessible route to the room has step-free level access.
• There is step-free level access into the room.
• There is pictorial and written text signage on or near the door.
• The door opens inwards and has a high visual contrast.
• The width of the door opening is 87cm.
• Internally the door has a high visual contrast.
• The height of the baby change facility when in use is 86cm.
• There is a wash basin, a paper towel dispenser and a coat hook in the room.
• The wash basin has a lever mixer tap.
• The room has a waste bin and a clinical waste bin.
• Seating available in the room includes: chairs without armrests and armchairs.
• The walls and floor have a high visual contrast.
• Lighting levels were even at the time of the survey.