You are on Summary. Skip to the next section.

Summary

• This is a children's centre.
• Services on the ground floor include: Support Advice & Information, Audiology, Donald Winnicott Room, Green Rooms, Toilets and Baby Change.
• Services on the first floor include: Vision & Hearing, Occupational Therapy & Portage, Physiotherapy, Orthotics, Psychological Therapies, Speech & Language Therapy, Pink and Blue Rooms, Toilets and Changing Place.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Hackney Ark is situated on Downs Park Road. It is accessed from the A10 to the west via Shacklewell Lane and St Mark's Rise and from the A12 to the east via Homerton Road, Homerton High Street, Urswick Road and Amhurst Road.
  • Standard and Blue Badge parking is available.
• By Bus View
  • The nearest bus stop is The Petchey Academy, located on Shacklewell Lane and is approximately 350m from the service. The 488 service stops here.
• By Train View
  • The nearest station is Hackney Downs. The service is 0.5 miles from the train station.
• By Underground View
  • The nearest station is Bethnal Green on the Central Line. The service is 2.4 miles from the station.
• Useful Links View
  • For information on train providers at Hackney Downs please click on the link below.
  • To view the web page described above click here (opens in new tab).
  • For information on Underground train providers at Bethnal Green please click on the link below.
  • To view the web page described above click here (opens in new tab).
  • For information on bus services please click on the link below.
  • To view the web page described above click here (opens in new tab).
• Comments View
  • When using a sat nav to get to the venue, the postcode E8 2FP may be better suited.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located along Downs Park Road.
  • The car park type is sheltered.
  • Parking spaces for Blue Badge holders do need to be booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 234cm x 468cm (7ft 8in x 15ft 4in).
  • The nearest Blue Badge bay is 35m (38yd 10in) from the main entrance.
  • The furthest Blue Badge bay is 40m (43yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does have a height restriction barrier.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are available.
  • The dimensions of the standard marked parking bays are 200cm x 480cm (6ft 7in x 15ft 9in).
  • Standard marked parking bays are located along Cecilia Road.
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the venue.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There are bollards outside this entrance.
  • The minimum width between the bollards/wall is 145cm.
  • The bollard(s) has/have a good colour contrast to prevent them being hazardous to visually impaired people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 128cm (4ft 2in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 112cm (3ft 8in).
  • There is a door release button when exiting.
  • The height of the door release button is 84cm (2ft 9in).
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 192cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 118cm.

You are on Reception (Ground Floor). Skip to the next section.

Reception (Ground Floor)

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• Reception View
  • The reception point is located to the right as you enter.
  • The reception point is approximately 5m (5yd 1ft) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is carpet.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Waiting Room / Area (First Floor - Area 1). Skip to the next section.

Waiting Room / Area (First Floor - Area 1)

• There is a waiting room / area.
• The waiting room / area is approximately 10m from the lift.
• There is level access into the waiting room / area.
• Level access is by lift.
• There is a/are door(s) into the waiting room / area.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 80cm (2ft 7in).
• The type of flooring is carpet.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• No tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Waiting Room / Area (First Floor - Area 2). Skip to the next section.

Waiting Room / Area (First Floor - Area 2)

• There is a waiting room / area.
• The waiting room / area is approximately 50m from the lift.
• There is level access into the waiting room / area.
• Level access is by lift.
• There is a/are door(s) into the waiting room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are double width but one door is locked.
• The door(s) is/are permanently held open.
• The width of the door opening is 82cm (2ft 8in).
• The type of flooring is carpet.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• No tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step free access throughout the building via lift(s).
• Circulation View
  • There are doors in corridors which have to be opened manually.
  • The type of flooring in walkways and corridors is carpet.
  • Handrails are provided in some corridors.
  • Seating is provided in corridors.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are good.
• Signage and Wayfinding View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • The wayfinding signage includes some pictograms.
  • Dementia friendly signage is not provided.
  • Maps are provided at key intersections.
  • The four corners of the first floor each have their own colour, signifying different services; yellow, blue, red or pink.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does not play background music in public areas.
  • There is a hearing assistance system in the public areas of the building.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, heavy, single doors to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a second lower handrail.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the left as you enter from the main entrance.
• The lift is approximately 5m (5yd 1ft) from the main entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1.
• There are manual, heavy, double doors to access the lift lobby on the ground floor.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 160cm x 138cm (5ft 3in x 4ft 6in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are not within 90cm - 120cm from the floor.
• The lift controls are between 85cm to 110cm high.
• There is not a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Changing Places (First Floor). Skip to the next section.

Changing Places (First Floor)

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• Location and Access View
  • The facility is located within the blue zone.
  • The facility is approximately 35m (38yd 10in) from the lift.
  • There is level access into the facility, via lift.
  • The facility surveyed is not for the sole use of disabled people.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
  • You do not need a key for the facility.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a lever twist.
  • The door has a horizontal grab rail.
  • The width of the door is 84cm (2ft 9in).
  • The dimensions of the facility are 267cm x 246cm.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • The colour contrast between the walls and floor is good.
• Toilet Details View
  • The facility toilet has a transfer space on one side only.
  • The transfer space on the right as you face the toilet is 159cm (5ft 3in).
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on the right.
  • The colour contrast between the dropdown rail(s) and wall is fair.
  • As you face the toilet there are vertical grab rails on both sides.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is fair.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a push button flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 99cm.
  • The toilet has a backrest.
  • The toilet seat colour contrast is good.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
• Changing Bench and Hoist Details View
  • The facility changing bench is wall mounted.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 170cm (5ft 7in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
• Shower Details View
  • There is a shower unit with a detachable shower head.
  • The shower head is height adjustable.
  • The adjustable shower head can be placed between 105cm and 185cm when mounted.
  • The height of the shower head is 198cm (6ft 6in).
  • There is no seat for the shower.
  • There are not horizontal and/or dropdown rails available on both sides of the shower seat.
  • There is not a vertical grab rail for the shower.
• Other Facilities View
  • A privacy screen is not available.
  • The type of wash basin is fixed.
  • The height of the wash basin is 70cm.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • The colour contrast between the wash basin grab rail(s) and wall is good.
  • There is a soap dispenser.
  • The height of the soap dispenser is 111cm.
  • Wide tear off paper roll is not available.
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser is at the recommended height of 80cm-100cm.
  • There is not a mirror.
  • There is a/are general domestic waste and female sanitary disposal units.
  • There is an emergency alarm for the facility.
  • There is a coat hook.
  • There are coat hooks in the toilet at 104cm and 138cm from the floor.
  • There is not a red flashing fire alarm beacon within the toilet.
  • The lighting levels are good.
• Comments View
  • There is a shelf available at a height of 82cm.

You are on Entrance (Ground Floor Toilets). Skip to the next section.

Entrance (Ground Floor Toilets)

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• Entrance Details View
  • This information is for the entrance located to the right as you enter and in the left corner of the waiting area.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.

You are on Accessible Toilet(s) (Ground Floor - Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Ground Floor - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on the left corner of the waiting area and in front as you enter the toilet door.
  • This accessible toilet is approximately 25m (27yd 1ft) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is Braille, tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 82cm (2ft 8in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 154cm x 232cm (5ft 1in x 7ft 7in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 104cm from floor level.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 85cm (2ft 9in).
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is fair.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is good.
  • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is fair.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general waste (with lid) disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 103cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 96cm (3ft 2in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The contrast between the towel dispenser and the wall is poor.
  • There is not a hand dryer.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 103cm.

You are on Accessible Toilet(s) (Ground Floor - Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Ground Floor - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on the left corner of the waiting area and to the left as you enter the toilet door.
  • This accessible toilet is approximately 25m (27yd 1ft) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is Braille, tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 84cm (2ft 9in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 155cm x 229cm (5ft 1in x 7ft 6in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 103cm from floor level.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 87cm (2ft 10in).
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is fair.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is good.
  • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is fair.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general waste (with lid) disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 103cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The contrast between the towel dispenser and the wall is poor.
  • There is not a hand dryer.

You are on Entrance (First Floor Toilets). Skip to the next section.

Entrance (First Floor Toilets)

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• Entrance Details View
  • This information is for the entrance located to the right as you exit lift and to the right of the pink zone.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance, via lift.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.

You are on Accessible Toilet(s) (First Floor - Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (First Floor - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located through the door to the right as you exit lift and to the right of the pink zone.
  • This accessible toilet is approximately 20m (21yd 2ft) from the lift.
  • There is step-free access into the accessible toilet, via lift.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is Braille, tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 85cm (2ft 9in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 160cm x 215cm (5ft 3in x 7ft 1in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 92cm (3ft).
  • The transfer space is obstructed by a female sanitary bin and a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is fair.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is good.
  • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is fair.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general waste (with lid) disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 105cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 98cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The contrast between the towel dispenser and the wall is poor.
  • There is not a hand dryer.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located on the first floor and through door to the right as you exit lift.
  • There is step-free access into the toilet(s), via lift.
  • The standard toilet(s) is/are approximately 20m from the lift.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 80cm.
  • The height of the lowered wash basin is 62cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.
• Toilet Facilities 2 View
  • The shared toilet is located to the left or right as you exit the lift, at the rear of the first floor and within the blue zone.
  • There is step-free access into the toilet(s), via lift.
  • The standard toilet(s) is/are approximately 35m from the lift.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.

You are on Parent and Baby Room (Ground Floor). Skip to the next section.

Parent and Baby Room (Ground Floor)

• There is a parent and baby room for public use.
• The parent and baby room is located in the left corner of the waiting area.
• The parent and baby room is approximately 25m from the main entrance.
• There is step-free access into the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is Braille, tactile, pictorial and written text signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 81cm (2ft 8in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 83cm.
• The wash basin tap type is lever.
• There is/are not chair(s) in the parent and baby room.
• There is not a toilet in the parent and baby room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels are good.

You are on Parent and Baby Room (First Floor). Skip to the next section.

Parent and Baby Room (First Floor)

• There is a parent and baby room for public use.
• The parent and baby room is located through the door to the right as you exit lift and then to the left as you enter the yellow zone.
• The parent and baby room is approximately 15m from the lift.
• There is step-free access into the parent and baby room, via lift.
• Staff do not need to be notified for use of the room.
• There is Braille, tactile, pictorial and written text signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 100cm (3ft 3in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 81cm.
• The wash basin tap type is lever.
• There is/are not chair(s) in the parent and baby room.
• There is not a toilet in the parent and baby room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels are good.