You are on Overview (Hampton House Health Centre). Skip to the next section.

Overview (Hampton House Health Centre)

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• About View
  • This is a health centre with multiple services available.
  • Services available in the venue include: Community Matrons, Health Visitors, Integrated Nursing Team, MATS Assessment and Ultrasound, Midwifery Clinics, Occupational Health, Paediatric Clinic, Baby Clinic, Hearing Screening, MATS Physiotherapy Clinic, Podiatry and Student Counselling Service.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is Clifton Down Train Station.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via slope at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors and doors permanently held open.
  • The ground, first, second and third floors can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is a portable hearing assistance system.
  • British Sign Language interpreters can be provided on request.
  • Documents are available in the following formats: Braille (on request), large print (on request), Makaton (on request) and different languages (on request).
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.

You are on Toilet and Changing Facilities (Hampton House Health Centre). Skip to the next section.

Toilet and Changing Facilities (Hampton House Health Centre)

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• Toilet Facilities View
  • There are 5 toilets with adaptations.
  • Toilets with adaptations are located along the ground, first and third floors, and within the Disability Services.
  • The transfer space varies between left and right in the toilets with adaptations.
  • The transfer space varies between left, right and no transfer space in the toilets with adaptations.
  • The shared step-free standard toilet facilities are located on the ground, first, second and third floors, and within the Disability Services.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located in the toilet with adaptations on the first floor, the washroom on the second floor and the shared toilet in Disability Services.
• Washroom and Shower Facilities View
  • The washroom facilities which have adaptations are located on the second floor.

You are on Parking (Hampton House Health Centre). Skip to the next section.

Parking (Hampton House Health Centre)

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• Car Park View
  • The car park is located off St Michael's Hill.
  • The car park is open air/surface.
  • The car park surface consists of block paving.
  • There are 3 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 470cm (depth).
  • There is a marked zone to one side but not at the rear.
  • The width of the marked zone is 127cm.
  • The nearest designated bay is 5m from the main entrance.
  • The most accessible route from the Blue Badge parking has a slight ramp or slope.
• Charges and Restrictions View
  • This car park is for visitors and Blue Badge holders only.
  • Parking is free for all users.
  • Parking is free for Blue Badge holders.
  • Free parking for Blue Badge holders is restricted to 2 hours.
  • Clearly presented parking signs are available.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Parking (Disability Services). Skip to the next section.

Parking (Disability Services)

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• Car Park View
  • The car park is located off Tyndall's Park Road.
  • The car park is open air/surface.
  • There are 8 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 470cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 122cm.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The nearest designated bay is 18m from the Disability Services entrance.
  • The most accessible route from the Blue Badge parking has a steep ramp or slope and uneven surfaces.
  • There are no hatched/marked zones around 3 of the bays.
• Charges and Restrictions View
  • This car park is for Blue Badge holders and permit holders only.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are available.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• This entrance is located at the front of Hampton House.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a slight gradient.
• There is an intercom at a height of 130cm.
• There is a bell at a height of 113cm.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 164cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is a second single automatic door.
• The second door opens by sliding.
• The width of the opening is 136cm.
• The second door has a low visual contrast.
• There is step-free level access as you enter.

You are on Getting Around (Hampton House Health Centre). Skip to the next section.

Getting Around (Hampton House Health Centre)

• There is step-free level access throughout all areas, this may include the use of a lift.
• Access throughout may include manual doors and doors permanently held open.
• Some flooring is patterned.
• There is a high visual contrast between the walls and floor in all areas.
• There is no (or very little) background noise.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: chairs without armrests.
• Lighting levels vary due to the size of the space.

You are on Lift (Ground, First and Second Floors). Skip to the next section.

Lift (Ground, First and Second Floors)

• The lift surveyed is located ahead from the main entrance.
• The distance from the main entrance is 5m.
• The most accessible route to the lift has step-free level access.
• The ground, first and second floors are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 80cm.
• The internal dimensions of the lift are 100cm (width) x 205cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.
• Lighting levels were even at the time of the survey.

You are on Lift (Ground, First, Second and Third Floors). Skip to the next section.

Lift (Ground, First, Second and Third Floors)

• The lift surveyed is located ahead from the main entrance.
• The distance from the main entrance is 5m.
• The most accessible route to the lift has step-free level access.
• The ground, first, second and third floors are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a medium visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 90cm.
• The internal dimensions of the lift are 105cm (width) x 137cm (depth).
• The internal lift control buttons have tactile markings and a medium visual contrast.
• The majority of the internal controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.
• Lighting levels were even at the time of the survey.

You are on Stairs (Hampton House Health Centre). Skip to the next section.

Stairs (Hampton House Health Centre)

• The stairs surveyed are located ahead from the main entrance.
• There is a single manual door to access the stairwell.
• The ground, first, second and third floors can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails do not cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is between 30cm and 45cm.
• The steps have open risers.
• Lighting levels vary due to the use of large glazed walls.

You are on Reception (Ground Floor). Skip to the next section.

Reception (Ground Floor)

• The reception is located to the left from the main entrance.
• The distance from the main entrance is 12m.
• The most accessible route to reception has manual doors.
• There is step-free level access to reception.
• The height of the reception desk is 122cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• The reception has windows.
• There is a clearly signed portable hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• The height of the touchscreen display ranges from 116cm to 142cm from the floor.
• There is background noise in this area.
• Some flooring is patterned.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs without armrests.
• Furniture available in this area includes: tables and coffee tables.

You are on Seating Area (Ground Floor). Skip to the next section.

Seating Area (Ground Floor)

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• Location and Access View
  • The seating area is located to the left from the main entrance.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Some flooring is shiny and patterned.
  • Seating available in this area includes: chairs with armrests.
  • Furniture available in this area includes: coffee tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Toilet with Adaptations (Ground Floor - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the left from the main entrance.
  • The distance from the main entrance is 22m.
  • The most accessible route to the toilet has step-free level access and manual doors.
  • There is step-free level access into the facility.
  • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 147cm (width) x 200cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 70cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 108cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 82cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 100cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is an unobstructed shelf.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a waste bin, a sanitary bin and a pedal bin.
  • There are multiple coat hooks.
  • The coat hooks are 110cm and 156cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Seating Area (First Floor). Skip to the next section.

Seating Area (First Floor)

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• Location and Access View
  • The seating area is located on the first floor, to the right from the lifts.
  • The most accessible route has step-free level access, a lift and manual doors.
  • There is step-free level access into this area.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Some flooring is patterned.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
  • Furniture available in this area includes: coffee tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is no (or very little) background noise in this area.
  • Lighting levels vary due to the size of the space.

You are on Toilet with Adaptations (First Floor - Transfer Both Sides). Skip to the next section.

Toilet with Adaptations (First Floor - Transfer Both Sides)

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• Location and Access View
  • The toilet surveyed is located on the first floor, to the right from the lifts.
  • The distance from the lifts is 30m.
  • The most accessible route to the toilet has step-free level access, a lift, manual doors and doors permanently held open.
  • There is step-free level access into the facility.
  • There is Braille, tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 90cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 250cm (width) x 264cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is lateral transfer space on both sides of the toilet, however they are obstructed.
  • The lateral transfer space on the left is 100cm (from the side of the toilet pan).
  • The lateral transfer space on the right is 98cm (from the side of the toilet pan).
  • There is a spatula flush on the left transfer side.
  • There is no horizontal grab rail for the toilet.
  • There is a vertical grab rail on the left as you face the toilet.
  • The vertical grab rail has a high visual contrast.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 87cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 100cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 88cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is an unobstructed shelf.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a waste bin, a sanitary bin and a pedal bin.
  • There are multiple coat hooks.
  • The coat hooks are 110cm and 156cm from the floor.
  • The height of the baby change facility when in use is 97cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Reception (Second Floor). Skip to the next section.

Reception (Second Floor)

• The reception is located on the second floor, to the right from the lifts.
• The distance from the lifts is 9m.
• The most accessible route to reception has doors permanently held open.
• There is step-free level access to reception.
• The height of the reception desk is 123cm.
• There is a lowered section at the desk.
• The height of the lowered section is 73cm.
• The reception has windows and glazed screens.
• There is a clearly signed portable hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is no (or very little) background noise in this area.
• Some flooring is patterned.
• Lighting levels vary due to the use of large glazed walls.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
• Furniture available in this area includes: coffee tables.

You are on Reception (Third Floor). Skip to the next section.

Reception (Third Floor)

• The reception is located to the left from the lifts.
• The distance from the lifts is 4m.
• There is step-free level access to reception.
• The height of the reception desk is 73cm.
• The reception has windows and glazed screens.
• There is not a hearing assistance system.
• There may be background noise in this area.
• Lighting levels vary due to the use of large glazed walls.
• There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: armchairs and sofas.
• Furniture available in this area includes: coffee tables.

You are on Entrance (Disability Services). Skip to the next section.

Entrance (Disability Services)

• This entrance is located at the rear of Hampton House.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a steep gradient with resting areas.
• The ramp is over 150cm wide with handrails on both sides.
• There is an intercom at a height of 99cm.
• There is a single automatic door at this entrance.
• The door opens away from you.
• The width of the opening is 92cm.
• The door has a low visual contrast.
• There is a push pad or push button to exit at a height of 100cm.
• There is step-free level access as you enter.

You are on Reception (Disability Services). Skip to the next section.

Reception (Disability Services)

• The reception is located to the left from the Disability Services entrance.
• The distance from the Disability Services entrance is 4m.
• The most accessible route to reception has doors permanently held open.
• There is step-free level access to reception.
• The height of the reception desk is 72cm.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: armchairs.
• Furniture available in this area includes: coffee tables.

You are on Toilet with Adaptations (Disability Services - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Disability Services - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located ahead and on the right hand side from Disability Services entrance.
  • The distance from the Disability Services entrance is 8m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 177cm (width) x 260cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 104cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder is located on the dropdown rail.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 95cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 100cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 109cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.