Access Guide
Overview (Hanley Road Primary Care Centre)
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About
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- This is primary care centre with several services available.
- Facilities available in the venue include: child health room, consulting rooms and treatment rooms.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street standard parking.
- The name of the nearest car park is Fonthill Car Park.
- View information on Fonthill Car Park (opens new tab) .
- The nearest overground station is Crouch Hill station and Finsbury Park station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a very easy slope at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include manual doors.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- Documents are available in the following formats: large print (on request) and different languages (on request).
- British Sign Language interpreters can be provided virtually. This needs to be requested as this will be an online consultation.
- There is not a water bowl available for assistance dogs.
- There is a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities (Hanley Road Primary Care Centre)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located along the corridor to the right as you enter the centre.
- The toilet with adaptations has a right hand transfer space.
- The shared step-free toilet facilities are located at the rear of the waiting area.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located at the rear of the waiting area.
Parking (Public Parking)
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street standard parking is available.
- The standard on-street parking is located in front of the centre, along Hanley Road and Ormond Road.
The on-street standard parking is chargeable.
Entrance (Main Entrance)
- This entrance is located at the front of the centre, along Hanley Road.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There are double automatic doors at this entrance.
- The doors open towards you.
- The width of the opening is 169cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a second set of double automatic doors .
- The second set of doors open towards you.
- The width of the opening is 163cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a medium visual contrast.
- There is step-free level access as you enter.
Reception (Main Reception)
- The reception is located ahead and to the left as you enter the centre.
- The distance from the main entrance is 4m.
- There is step-free level access to reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has windows and glazed screens.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The height of the touchscreen display ranges from 88cm to 103cm from the floor.
- There is no (or very little) background noise in this area.
- The flooring is shiny.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: tables.
- The seating is fixed.
Getting Around (Hanley Road Primary Care Centre)
- There is step-free level access throughout all areas.
- Access throughout may include manual doors.
- The flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs with armrests.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located along the corridor to the right as you enter the centre.
- The distance from the main entrance is 15m.
- The most accessible route to the toilet has step-free level access and manual doors.
- There is step-free level access into the facility.
- There is tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 170cm (width) x 195cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 105cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 103cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 110cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 106cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 137cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Parent and Baby Room / Feeding Room (Nappy Change Room)
- The room surveyed is located at the rear of the waiting area.
- The distance from the main entrance is 15m.
- The most accessible route to the room has step-free level access.
- There is step-free level access into the room.
- There is tactile, pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 87cm.
- Internally the door has a high visual contrast.
- The height of the baby change facility when in use is 82cm.
- There is a wash basin, a paper towel dispenser and a coat hook in the room.
- The wash basin has a lever mixer tap.
- The room has a waste bin and a clinical waste bin.
- Seating available in the room includes: chairs without armrests.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
