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Jordanthorpe Health Centre

1 Dyche Close, Jordanthorpe, Sheffield, S8 8DJ

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Access Guide

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Overview (Jordanthorpe Health Centre)

  • About View
    • This is a health centre with multiple services available.
    • Services available in the venue include: GP Practice, Dental Services, Consulting Rooms, Treatment Rooms and a Pharmacy.
    • View information on opening times
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is step-free level access throughout, this may include the use of a lift.
    • Access throughout may include doors permanently held open.
    • The ground floor and first floor can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There are fixed and portable hearing assistance systems.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • British Sign Language can be provided virtually.
    • Documents are available in the following formats: large print (on request) and different languages (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.
    • Staff receive the following training: inclusivity and disability training.

Toilet and Changing Facilities (Jordanthorpe Health Centre)

  • Toilet Facilities View
    • There are 3 toilets with adaptations.
    • Toilets with adaptations are located on the ground floor and first floor of the centre.
    • The transfer space varies between left and right in the toilets with adaptations.
    • The male and female step-free toilet facilities are located on the ground floor, along the corridor to the left as you enter the centre.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations located ahead as you enter the centre.

Parking (Centre Car Park)

  • Car Park View
    • The car park is located at the front of the centre.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 468cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 123cm.
    • The nearest designated bay is 10m from the main entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for staff, visitors and Blue Badge holders only.
    • Parking is free for all users.
    • Clearly presented parking signs are not available.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located at the front of the car park.
    • There is a dropped kerb without tactile paving from the drop-off point.

Entrance (Main Entrance)

  • This entrance is located at the front of the centre.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 103cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 104cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a medium visual contrast.
  • The minimum width between the bollards is 157cm.
  • There is step-free level access as you enter.

Reception (Ground Floor - GP Reception)

  • The reception is located ahead and to the left as you enter the centre.
  • The distance from the main entrance is 5m.
  • There is step-free level access to reception.
  • The height of the reception desk is 127cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has glazed screens.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • The height of the touchscreen display ranges from 113cm to 130cm from the floor.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and sofas.
  • Furniture available in this area includes: tables and coffee tables.

Getting Around (Jordanthorpe Health Centre)

  • There is step-free level access throughout all areas, this may include the use of a lift.
  • Access throughout may include doors permanently held open.
  • The flooring is shiny.
  • There is a low visual contrast between the walls and floor in the majority of walkways.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests, chairs without armrests and sofas.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Lift (Main Lift)

  • The lift surveyed is located along the corridor to the left as you enter the centre.
  • The distance from the main entrance is 10m.
  • The most accessible route to the lift has step-free level access.
  • The ground floor and first floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 81cm.
  • The internal dimensions of the lift are 110cm (width) x 140cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.

Stairs (Main Stairs)

  • The stairs surveyed are located along the corridor to the left as you enter the centre.
  • There is a single manual door to access the stairwell.
  • The ground floor and first floor can be accessed by these stairs.
  • There are 20 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were low at the time of the survey.

Reception (First Floor - Dental Reception)

  • The reception is located to the left as you exit the main lift on the first floor.
  • The distance from the main lift is 5m.
  • There is step-free level access to reception.
  • The height of the reception desk is 126cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has glazed screens.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were low at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is not space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located ahead as you enter the centre, on the right.
    • The distance from the main entrance is 8m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 150cm (width) x 267cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 80cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 85cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 100cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 125cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a waste bin, a sanitary bin and a clinical waste bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 92cm.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (First Floor - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located along the corridor to the right as you exit the main lift on the first floor.
    • The distance from the main lift is 5m.
    • The most accessible route to the toilet has step-free level access and a lift.
    • There is step-free level access into the facility.
    • There is Braille, tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 144cm (width) x 218cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 76cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 85cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 99cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 123cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a waste bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 172cm from the floor.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.