Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Litherland Town Hall Health Centre

Hatton Hill Road, Litherland, Liverpool, Merseyside, L21 9JN

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview (Litherland Town Hall Health Centre)

  • About View
    • This is health centre with multiple services available.
    • Services available in the venue include: a GP Surgery, an Urgent Treatment Centre, Physiotherapy, Diabetes and Eye Screening, X-ray, Dental and Dental Emergency, Respiratory, Cardiac and ECG Testing, Consultation Rooms and Spirometry. .
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via slope at the most accessible entrance.
    • The entrance on Hatton Hill Road is accessed via a slight ramp. There is also an alternative entrance located on Field Road, at the side of the building, which is accessed via a steep ramp.
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps or slopes: a steep ramp leading to the main seating area, a steep ramp to the consultation areas and the UTC, and a long steep ramp leading to the Cardiac and Respiratory area.
    • Access throughout may include doors permanently held open and narrow walkways.
    • The ground and first floor can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a fixed hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • British Sign Language interpreters can be provided on request.
    • Documents are available in the following formats: Braille (on request), large print (on request) and different languages (on request).
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.

Toilet and Changing Facilities (Litherland Town Hall Health Centre)

  • Toilet Facilities View
    • There are 4 toilets with adaptations.
    • Toilets with adaptations are located on the ground floor and first floor corridors and within the UTC waiting area.
    • The transfer space varies between left and right in the toilets with adaptations.
    • The male and female step-free standard toilet facilities are located at the Hatton Hill Road entrance.
    • The shared step-free standard toilet facilities are located within the Urgent Treatment Centre waiting area.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located to the right from the Hatton Hill Road entrance and within the Urgent Treatment Centre waiting area.

Parking (Litherland Town Hall Health Centre)

  • Car Park View
    • The car park is located in front of the Hatton Hill Road entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 208cm (width) x 487cm (depth).
    • There is a marked zone only at the rear.
    • The width of the marked zone is 110cm.
    • The nearest designated bay is 10m from the Hatton Hill Road entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope, uneven surfaces and a pedestrian crossing.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for all users.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street standard parking is available.

Entrance (Hatton Hill Road)

  • This entrance is located at the front of the building, off Hatton Hill Road.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • There is an intercom at a height of 135cm.
  • The height of the hand sanitiser is 137cm.
  • There are double manual doors at this entrance, however one door is locked or bolted.
  • The locked door can be opened on request.
  • The doors open towards you.
  • The width of the opening is 82cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors are permanently held open.
  • The width of the opening is 131cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a high visual contrast.
  • There is step-free level access as you enter.

Entrance (Field Road Entrance)

  • This entrance is located at the side of the building, on Field Road.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • The ramp bypasses the steps.
  • There are 2 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The steps have tactile markings at the top and bottom.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is between 30cm and 45cm.
  • There is an intercom at a height of 103cm.
  • There is a single automatic door at this entrance.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens towards you.
  • There is a push pad at a height of 85cm.
  • The width of the opening is 96cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a push pad or push button to exit at a height of 100cm.
  • There is step-free level access as you enter.

Reception (Main Reception)

  • The reception is located on the left when entering via the Hatton Hill Road entrance.
  • The distance from the Hatton Hill Road entrance is 5m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has glazed screens.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Reception (Litherland Urgent Treatment Centre)

  • The reception is located to the left when entering via the Field Road entrance.
  • The distance from the Field Road entrance is 2m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has glazed screens.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • There is background noise in this area.
  • The flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
  • Furniture available in this area includes: tables.
  • Some seating is fixed.

Getting Around (Litherland Town Hall Health Centre)

  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: a steep ramp leading to the main seating area, a steep ramp to the consultation areas and the UTC, and a long steep ramp leading to the Cardiac and Respiratory area.
  • Access throughout may include doors permanently held open and narrow walkways.
  • The flooring is shiny.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is background noise in some areas of the venue.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is not consistent throughout.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Seating Area (Main Waiting Area)

  • Location and Access View
    • The waiting area is located ahead and to the right when entering the Hatton Road Entrance.
    • The most accessible route has a steep ramp or slope.
    • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The chairs are fixed.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Lift (Litherland Town Hall Health Centre)

  • The lift surveyed is located on the right when entering via the Hatton Hill Road entrance.
  • The distance from the Hatton Hill Road entrance is 6m.
  • The most accessible route to the lift has step-free level access.
  • The ground floor and first floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 110cm (width) x 140cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing and a visual floor indicator.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Lift (Lift 1 UTC )

  • The lift surveyed is located to the right when entering via the Field Road entrance.
  • The distance from the Field Road entrance is 12m.
  • The most accessible route to the lift has step-free level access.
  • The ground and first floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a low visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 110cm (width) x 210cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing and a visual floor indicator.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Stairs (Litherland Town Hall Health Centre)

  • The stairs surveyed are located on the right when entering via the Hatton Hill Road entrance.
  • There is a single manual door to access the stairwell.
  • The ground and first floor can be accessed by these stairs.
  • There are 15 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Ground Floor - Diabetes and Eye Screening - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the left of the building, in the Diabetes corridor.
    • The distance from the Hatton Hill Road entrance is 21m.
    • The most accessible route to the toilet has a steep ramp or slope and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
    • The door opens both ways and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 150cm (width) x 220cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 78cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 86cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 95cm from the floor.
    • There is a wall mounted towel dispenser which can be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 98cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There is one coat hook.
    • The coat hook is 129cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Parent and Baby Room / Feeding Room (Ground Floor)

  • The room surveyed is located on the right when entering via the Hatton Hill Road entrance.
  • The distance from the Hatton Hill Road entrance is 7m.
  • The most accessible route to the room has step-free level access.
  • There is step-free level access into the room.
  • There is no signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • Internally the door has a high visual contrast.
  • The height of the baby change facility when in use is 88cm.
  • There is a wash basin, a paper towel dispenser, an emergency alarm and a mirror in the room.
  • The wash basin has a twist/turn tap.
  • The room has a nappy/incontinence items bin and a pedal bin.
  • Seating available in the room includes: chairs with armrests and armchairs.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.