You are on Overview (Long Eaton Health Centre). Skip to the next section.

Overview (Long Eaton Health Centre)

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• About View
  • This is a health centre with multiple services available.
  • Services available in the venue include: Consultation Suite, West Park Surgery, Aitune Medical Practice, Lymphoedema Clinic, Dental Suite, Physiotherapy, Podiatry, Chiropody, Occupational Therapy, Blood Tests, Outpatients, X-Ray, Miles of Cakes, Child Services, Sexual Health Services, Paediatric Group Room, Outpatients Clinic, Consulting Rooms, Toilets and Baby Change.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is a public car park nearby.
  • The nearest train station is Long Eaton.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via slope at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors and doors permanently held open.
  • The ground floor, level 1 and level 2 can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There are fixed and portable hearing assistance systems.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • Documents are available in the following formats: Braille (on request), large print (on request) and different languages (on request).
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: a pay phone and Wi-Fi.

You are on Toilet and Changing Facilities (Long Eaton Health Centre). Skip to the next section.

Toilet and Changing Facilities (Long Eaton Health Centre)

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• Toilet Facilities View
  • There are 5 toilets with adaptations.
  • Toilets with adaptations are located on the ground floor and level 1 corridors.
  • The transfer space varies between left and right in the toilets with adaptations.
  • The male and female step-free standard toilet facilities are located on the ground floor and level 1 corridors.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located within the baby change room on the ground floor and level 1 and within the toilet with adaptations on the ground floor.

You are on Parking (Long Eaton Health Centre). Skip to the next section.

Parking (Long Eaton Health Centre)

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• Car Park View
  • The car park is located at the front of the health centre.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 6 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 472cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 121cm.
  • The nearest designated bay is 10m from the main entrance.
  • The most accessible route from the Blue Badge parking has a slight ramp or slope and bollards.
  • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for staff, visitors and Blue Badge holders only.
  • Parking is free for all users.
  • Clearly presented parking signs are available.
  • Payment machines are located throughout the car park.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• This entrance is located at the front of the health centre.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a slight gradient.
• The height of the hand sanitiser is 142cm.
• There are double automatic doors at this entrance.
• The doors open towards you.
• The width of the opening is 218cm.
• There is a small lip on the threshold of the opening.
• The doors have a high visual contrast.
• There is a second set of double automatic doors.
• The second set of doors open towards you.
• The width of the opening is 154cm.
• There is a small lip on the threshold of the opening.
• The second set of doors have a high visual contrast.
• There is a push pad or push button to exit at a height of 119cm.
• The minimum width between the bollards is 143cm.
• There is step-free level access as you enter.

You are on Reception (Ground Floor - Main Reception). Skip to the next section.

Reception (Ground Floor - Main Reception)

• The reception is located ahead and to the left as you enter the health centre.
• The distance from the main entrance is 11m.
• There is step-free level access to reception.
• The height of the reception desk is 127cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• The reception has glazed screens.
• There is a portable hearing assistance system which is not clearly signed.
• The hearing assistance system was tested and working at the time of the survey.
• The height of the touchscreen display ranges from 82cm to 110cm from the floor.
• There may be background noise in this area.
• The flooring is shiny.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests and chairs without armrests.
• Furniture available in this area includes: coffee tables.

You are on Reception (Ground Floor - Outpatients Reception). Skip to the next section.

Reception (Ground Floor - Outpatients Reception)

• The reception is located on the right when entering the health centre.
• The distance from the main entrance is 8m.
• There is step-free level access to reception.
• The height of the reception desk is 127cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• The reception has glazed screens.
• There is a portable hearing assistance system which is not clearly signed.
• The hearing assistance system was tested and working at the time of the survey.
• There may be background noise in this area.
• The flooring is shiny.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Reception (Ground Floor - West Park Surgery Reception). Skip to the next section.

Reception (Ground Floor - West Park Surgery Reception)

• The reception is located at the rear left of the health centre.
• The distance from the main entrance is 26m.
• There is step-free level access to reception.
• There is a lowered section at the desk.
• The reception has glazed screens.
• There is a portable hearing assistance system which is not clearly signed.
• The hearing assistance system was tested and working at the time of the survey.
• The height of the touchscreen display ranges from 137cm to 166cm from the floor.
• There is no (or very little) background noise in this area.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.

You are on Reception (Ground Floor - Lymphoedema Clinic). Skip to the next section.

Reception (Ground Floor - Lymphoedema Clinic)

• The reception is located at the rear of the health centre.
• The distance from the main entrance is 26m.
• There is step-free level access to reception.
• The height of the reception desk is 127cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• The reception has glazed screens.
• There is a fixed hearing assistance system which is not clearly signed.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.

You are on Reception (Ground Floor - Aitune Medical Practice Reception). Skip to the next section.

Reception (Ground Floor - Aitune Medical Practice Reception)

• The reception is located at the rear right of the health centre.
• The distance from the main entrance is 29m.
• There is step-free level access to reception.
• The height of the reception desk is 127cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• The reception has windows.
• There is a fixed hearing assistance system which is not clearly signed.
• The hearing assistance system was tested, however it was not working at the time of the survey.
• The height of the touchscreen display ranges from 137cm to 165cm from the floor.
• There is background noise in this area.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
• Furniture available in this area includes: tables.

You are on Getting Around (Long Eaton Health Centre). Skip to the next section.

Getting Around (Long Eaton Health Centre)

• There is step-free level access throughout all areas, this may include the use of a lift.
• Access throughout may include manual doors and doors permanently held open.
• Some flooring is shiny.
• There is a high visual contrast between the walls and floor in all areas.
• There may be background noise.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: chairs with armrests and chairs without armrests.
• Lighting levels vary due to the size of the space.

You are on Seating Area (Ground Floor - Outpatients Waiting Area). Skip to the next section.

Seating Area (Ground Floor - Outpatients Waiting Area)

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• Location and Access View
  • The seating area is located on the ground floor right hand corridor.
  • The most accessible route has step-free level access and doors permanently held open.
  • There is step-free level access into this area.
  • The width of the opening is 161cm.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The flooring is shiny.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Seating Area (Ground Floor - Dental/Blood/Podiatry Waiting Area). Skip to the next section.

Seating Area (Ground Floor - Dental/Blood/Podiatry Waiting Area)

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• Location and Access View
  • The waiting area is located on the ground floor left hand corridor.
  • The most accessible route has step-free level access and doors permanently held open.
  • There is step-free level access into this area.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The flooring is shiny.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Toilet with Adaptations (Ground Floor - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located on the ground floor, opposite the Lymphoedema Clinic.
  • The distance from the main entrance is 19m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is Braille, tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 90cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 171cm (width) x 198cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 101cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 92cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a low visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 120cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 105cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is an unobstructed shelf.
  • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a pedal bin and a clinical waste bin.
  • There are multiple coat hooks.
  • The coat hooks are 176cm and 104cm from the floor.
  • The height of the baby change facility when in use is 90cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Toilet with Adaptations (Ground Floor - Child Toilet - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Child Toilet - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located at the rear of the health centre on the ground floor.
  • The distance from the main entrance is 26m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is Braille, tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 90cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 150cm (width) x 223cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 82cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 53cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 103cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 133cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 106cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is no mirror.
  • There is no shelf.
  • The cubicle has a clinical waste bin.
  • There are no coat hooks.
  • The walls and floor visual contrast varies between low and high.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Parent and Baby Room / Feeding Room (Ground Floor - Baby Change / Baby Feed). Skip to the next section.

Parent and Baby Room / Feeding Room (Ground Floor - Baby Change / Baby Feed)

• The room surveyed is located within the West Park Surgery Waiting Area.
• The distance from the main entrance is 21m.
• The most accessible route to the room has step-free level access.
• There is step-free level access into the room.
• There is Braille, tactile, pictorial and written text signage on or near the door.
• The door opens outwards and has a high visual contrast.
• The width of the door opening is 90cm.
• Internally the door has a high visual contrast.
• The height of the baby change facility when in use is 77cm.
• There is a wash basin, a paper towel dispenser and a coat hook in the room.
• The wash basin has a lever mixer tap.
• The room has a clinical waste bin.
• Seating available in the room includes: chairs without armrests.
• The walls and floor have a high visual contrast.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Lift (Long Eaton Health Centre). Skip to the next section.

Lift (Long Eaton Health Centre)

• The lift surveyed is located on the left when entering .
• The distance from the main entrance is 11m.
• The most accessible route to the lift has step-free level access and manual doors.
• Level 0, Level 1 and Level 2 are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 90cm.
• The internal dimensions of the lift are 107cm (width) x 138cm (depth).
• The internal lift control buttons have tactile markings and a medium visual contrast.
• The majority of the internal controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There are other lifts available at this location which are of a similar size.

You are on Stairs (Long Eaton Health Centre). Skip to the next section.

Stairs (Long Eaton Health Centre)

• The stairs surveyed are located on the left when entering .
• There is a single manual door to access the stairwell.
• level 0 , level 1 and level 2 can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Reception (Level 1 - Outpatients Reception 2). Skip to the next section.

Reception (Level 1 - Outpatients Reception 2)

• The reception is located on Level 1, to the left when exiting the lift.
• The distance from the lift is 10m.
• The most accessible route to reception has manual doors.
• There is step-free level access to reception.
• The height of the reception desk is 127cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is no (or very little) background noise in this area.
• The flooring is shiny.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests and chairs without armrests.
• Some seating is fixed.