Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Newby Place Health and Wellbeing Centre

21 Newby Place, Tower Hamlets, London, E14 0EY

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview (Newby Place Health and Wellbeing Centre)

  • About View
    • This is a community health and wellbeing centre with multiple services available.
    • Services available in the venue include: a GP Surgery, Audiology, Speech and Language Therapy, and Podiatry.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via slope at the most accessible entrance.
    • There is step-free level access throughout, this may include the use of a lift.
    • Access throughout may include doors permanently held open.
    • The ground floor, first floor and second floor can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • British Sign Language interpreters can be provided on request.
    • Documents are available in the following formats: Braille (on request), large print (on request), different languages (on request) and audio (on request).
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.

Toilet and Changing Facilities (Newby Place Health and Wellbeing Centre)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located in the ground floor the reception area.
    • The toilet with adaptations has a right hand transfer space.
    • The shared step-free standard toilet facilities are located in the ground floor the reception area; and on the first floor, straight ahead and on the right as you exit the lift.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the ground floor the reception area.

Parking (Newby Place Health and Wellbeing Centre)

  • Car Park View
    • The car park is located to the rear of the building, off Newby Place, opposite All Saints church.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and block paving.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 252cm (width) x 480cm (depth).
    • There are no hatched/marked zones.
    • The nearest designated bay is 94m from the Newby Place Health and Wellbeing Centre entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes, a steep ramp or slope and uneven surfaces.
  • Charges and Restrictions View
    • This car park is for staff and Blue Badge holders only.
    • Parking is free for all users.
    • Clearly presented parking signs are available.
    • Parking on site is by prior arrangement only, including for Blue Badge holders.
    • There is a barrier control system for the car park, where the controls cannot be easily reached from your vehicle, however; the barrier can be operated remotely by staff.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Newby Place Health and Wellbeing Centre Entrance)

  • This entrance is located at the front of the Newby Place Health and Wellbeing Centre.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is an intercom at a height of 146cm.
  • There is a key pad at a height of 137cm.
  • The height of the hand sanitiser is 120cm.
  • There is a bell at a height of 110cm.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 100cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is a second single automatic door.
  • The second door opens towards you.
  • The width of the opening is 106cm.
  • The second door has a low visual contrast.
  • There is step-free level access as you enter.

Reception (Newby Place Health and Wellbeing Centre Reception)

  • The reception is located straight ahead as you enter the Newby Place Health and Wellbeing Centre.
  • The distance from the Newby Place Health and Wellbeing Centre entrance is 7m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has windows, glazed screens and patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • The height of the touchscreen display ranges from 119cm to 144cm from the floor.
  • The touchscreen has the following accessibility aids: large text.
  • There may be background noise in this area.
  • The flooring is shiny.
  • Lighting levels vary due to the use of large glazed walls.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
  • Furniture available in this area includes: tables and coffee tables.
  • Some seating is fixed.

Getting Around (Newby Place Health and Wellbeing Centre)

  • There is step-free level access throughout all areas, this may include the use of a lift.
  • Access throughout may include doors permanently held open.
  • The flooring is shiny.
  • There is a high visual contrast between the walls and floor in all areas.
  • There may be background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests, chairs without armrests, bariatric chairs with armrests and stools.
  • Lighting levels vary due to the size of the space.
  • Lighting levels are adjustable in some areas.

Toilet with Adaptations (Ground Floor - Reception - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the ground floor, in the reception area.
    • The distance from the Newby Place Health and Wellbeing Centre entrance is 12m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is Braille, tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 96cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a medium visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 152cm (width) x 257cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 80cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a medium visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 113cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 107cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 108cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a sanitary bin and a pedal bin.
    • There is one coat hook.
    • The coat hook is 105cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Parent and Baby Room / Feeding Room (Baby Change)

  • The room surveyed is located on the ground floor, in the reception area.
  • The distance from the Newby Place Health and Wellbeing Centre entrance is 16m.
  • The most accessible route to the room has step-free level access.
  • There is step-free level access into the room.
  • There is Braille, tactile, pictorial and written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • Internally the door has a high visual contrast.
  • The height of the baby change facility when in use is 89cm.
  • There is a toilet, a wash basin, a paper towel dispenser, a mirror and a coat hook in the room.
  • The wash basin has a lever mixer tap.
  • The room has a nappy/incontinence items bin, a sanitary bin and a pedal bin.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Parent and Baby Room / Feeding Room (Baby Feed)

  • The room surveyed is located on the ground floor, in the reception area.
  • The distance from the Newby Place Health and Wellbeing Centre entrance is 17m.
  • The most accessible route to the room has step-free level access.
  • There is step-free level access into the room.
  • There is Braille, tactile, pictorial and written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 85cm.
  • Internally the door has a high visual contrast.
  • There is a wash basin, a paper towel dispenser and a coat hook in the room.
  • The wash basin has a lever mixer tap.
  • The room has a sanitary bin, a pedal bin and a clinical waste bin.
  • Seating available in the room includes: chairs without armrests and armchairs.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Lift

  • The lift surveyed is located to the right as you enter the Newby Place Health and Wellbeing Centre.
  • The distance from the Newby Place Health and Wellbeing Centre entrance is 6m.
  • The most accessible route to the lift has step-free level access.
  • The ground floor, first floor and second floor (signed as 0, 1 and 2 inside the lift - the second floor is for staff only) are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 148cm.
  • The internal dimensions of the lift are 142cm (width) x 243cm (depth).
  • The internal lift control buttons have tactile markings and a medium visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There are other lifts available at this location which vary in size.

Stairs

  • The stairs surveyed are located to the right as you enter the Newby Place Health and Wellbeing Centre.
  • There is a single manual door to access the stairwell.
  • The ground floor, first floor and second floor (the second floor is for staff only) can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Seating Area (First Floor)

  • Location and Access View
    • The first floor seating area is located ahead as you exit the lift.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor visual contrast varies between low and high.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, bariatric chairs with armrests and stools.
    • Furniture available in this area includes: coffee tables.
    • Some chairs are fixed.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.