Access Guide
Overview (Pendleton Gateway Centre)
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About
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- This is a Health and Social Care Centre with multiple services available.
- Services available in the venue include: GP Practices, Dental, X-Ray, Audiology, CAMHS, Children's Outpatients, District Nurses, Community Health, Toilets and Baby Changing Facilities.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a public car park nearby.
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- The nearest train station is Salford Crescent.
- The nearest tram stop is Langworthy.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors.
- The ground, first and second floors can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There are fixed and portable hearing assistance systems.
- You can borrow or hire the following equipment: a manual wheelchair.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: large print (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities (Pendleton Gateway Centre)
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Toilet Facilities
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- There are 7 toilets with adaptations.
- Toilets with adaptations are located on the ground floor, and the first and second floors in adult services and children's services.
- The transfer space varies between left and right in the toilets with adaptations.
- The male and female step-free standard toilet facilities are located on the ground floor, on the left after the main reception.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located on the second floor of Children's Services, to the right from lift 2.
Parking (Pendleton Gateway Centre)
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Car Park
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- The car park is located at the front of the Pendleton Gateway Centre.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 10 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 475cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 130cm.
- The nearest designated bay is 45m from the Pendleton Gateway Centre entrance.
- The most accessible route from the Blue Badge parking has step-free level access, uneven surfaces and bollards.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are available.
- There are also 7 parent and child bays available.
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- There is a public car park located on Loganberry Avenue.
- The name of the car park is Loganberry Avenue.
- Designated Blue Badge parking bays are available in the car park.
Entrance (Pendleton Gateway Centre)
- This entrance is located on the left side of the building.
- The approach to the entrance has uneven surfaces and bollards.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- The height of the hand sanitiser is 92cm.
- There is a single automatic door at this entrance.
- The door is permanently held open.
- The width of the opening is 116cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- The minimum width between the bollards is 109cm.
Reception (Ground Floor - Main Reception)
- The reception is located ahead from the Pendleton Gateway Centre entrance.
- The distance from the Pendleton Gateway Centre entrance is 18m.
- There is step-free level access to reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 73cm.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is also a fixed hearing assistance system at the main reception.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests, armchairs and sofas.
Reception (Ground Floor - Children's Reception)
- The reception is located ahead from the Pendleton Gateway Centre entrance, at the right end of the building.
- The distance from the Pendleton Gateway Centre entrance is 45m.
- There is step-free level access to reception.
- The height of the reception desk is 74cm.
- The reception has glazed screens.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: coffee tables.
- Some seating and tables are fixed.
Getting Around (Pendleton Gateway Centre)
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include manual doors.
- There is a high visual contrast between the walls and floor in all areas.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is not consistent throughout.
- Seating available in the walkways includes: chairs with armrests, chairs without armrests, armchairs, sofas and benches.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Ground Floor - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located ahead from the Pendleton Gateway Centre entrance, on the left after reception.
- The distance from the Pendleton Gateway entrance is 40m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 88cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 198cm (width) x 250cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 129cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 90cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 103cm from the floor.
- There is a wall mounted towel dispenser which can be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 105cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a sanitary bin and a pedal bin.
- There is one coat hook.
- The coat hook is 109cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- There is an electric ceiling hoist in the toilet, which accesses all areas.
Parent and Baby Room / Feeding Room (Ground Floor )
- The room surveyed is located at the rear, right hand side of the building, through the door leading to the Children's Services lift.
- The distance from the Pendleton Gateway Centre entrance is 60m.
- The most accessible route to the room has step-free level access and manual doors.
- There is step-free level access into the room.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- Internally the door has a high visual contrast.
- There is a wash basin and a paper towel dispenser in the room.
- The wash basin has a lever tap.
- The room has a waste bin.
- Seating available in the room includes: chairs without armrests.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Lift (Lift 1)
- The lift surveyed is located to the right from the Pendleton Gateway Centre entrance.
- The distance from the Pendleton Gateway Centre entrance is 10m.
- The most accessible route to the lift has step-free level access.
- The ground, first and second floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 112cm (width) x 210cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
Lift (Lift 2 - Children's Services)
- The lift surveyed is located at the rear, right had side of the building.
- The distance from the Pendleton Gateway Centre entrance is 60m.
- The most accessible route to the lift has step-free level access and manual doors.
- The ground, first and second floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 91cm.
- The internal dimensions of the lift are 112cm (width) x 210cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
Stairs (Staircase 2)
- The stairs surveyed are located to the right from the Pendleton Gateway Centre entrance.
- The ground, first and second floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Reception (First Floor - Pendleton Medical Centre)
- The reception is located on the first floor, to the right from Lift 1.
- The distance from Lift 1 is 9m.
- There is step-free level access to reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 74cm.
- The reception has glazed screens.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
Reception (First Floor - Clarendon Surgery)
- The reception is located on the first floor, ahead from Lift 1.
- The distance from Lift 1 is 7m.
- There is step-free level access to reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 74cm.
- The reception has windows, glazed screens and patterned/distracting backgrounds.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
Reception (Second Floor - Dental)
- The reception is located on the second floor ahead from Lift 1.
- The distance from Lift 1 is 7m.
- There is step-free level access to reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 74cm.
- The reception has windows and glazed screens.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
Reception (First Floor - Salford CAMHS)
- The reception is located on the first floor, to the left from Lift 2.
- The distance from Lift 2 is 4m.
- There is step-free level access to reception.
- The height of the reception desk is 95cm.
- There is not a lowered section at the desk.
- The reception has windows, glazed screens and patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: coffee tables.
- The seating and tables are fixed.
Seating Area (Second Floor - Children's Department)
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Location and Access
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- The seating area is located to the left from Lift 2.
- The most accessible route has step-free level access, a lift and manual doors.
- There is step-free level access into this area.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The door opens towards you.
- The width of the opening is 87cm.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Parent and Baby Room / Feeding Room (Second Floor - Children's Department)
- The room surveyed is located on the second floor, to the right from Lift 2.
- The distance from Lift 2 is 7m.
- The most accessible route to the room has step-free level access.
- There is step-free level access into the room.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 81cm.
- Internally the door has a high visual contrast.
- The height of the baby change facility when in use is 101cm.
- There is a wash basin, a paper towel dispenser and a coat hook in the room.
- The wash basin has a twist/turn tap.
- The room has a nappy/incontinence items bin and a pedal bin.
- Seating available in the room includes: chairs without armrests.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
