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Rossendale Health Centre

161 Bacup Road, Rossendale, BB4 7PL

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Access Guide

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Overview

  • About View
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via a slight slope at the most accessible entrance.
    • The most accessible entrance is also the main entrance.
    • There is 1 other entrance.
    • There is step-free access via slope at the other entrance.
    • There is step-free level access throughout all areas.
    • There are no doors along circulation routes.
    • The first and second floors can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • Seating is available.
    • There are fixed hearing assistance systems.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • British Sign Language interpreters can be provided on request.
    • The alternative formats documents can be provided in include: Braille (on request), large print (on request), Makaton (on request), different languages (on request) and audio (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.

Parking

  • Car Park View
    • The car park is located on Fallbarn Fold.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 9 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 228cm (width) x 468cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 132cm.
    • The nearest designated bay is 3m from the main entrance.
    • The most accessible route from the Blue Badge parking has a slight slope.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located in front of the main entrance.
    • There is a dropped kerb without tactile paving from the drop-off point.

Main Entrance

  • This entrance is located in the car park.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a slight gradient.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 124cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.
  • There is a second set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 150cm.
  • The doors have a low colour contrast.

Reception

  • Location View
    • The reception is located on the left as you enter through the main entrance.
    • The distance from the main entrance is 10m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 119cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 76cm.
    • The reception has screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is a clearly signed fixed hearing assistance system.
    • There is no (or very little) background noise in this area.
    • The flooring is shiny and patterned.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Seating is fixed.
    • Furniture available in this area includes: coffee tables.
    • The tables are fixed.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 6 toilets with adaptations.
    • The toilets with adaptations are located in the foyer, in waiting area 1 and in waiting area 2.
    • The transfer space varies between toilets with adaptations.
  • Changing Facilities View
    • Parent and baby changing facilities are located in the main foyer on the ground floor and in waiting area 2 on the first floor.

Getting Around

  • Access View
    • There is step-free access between floors via lift.
    • There is step-free level access throughout walkways.
  • Circulation View
    • Doors are held open along circulation routes.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • Some flooring is shiny and patterned.
    • There is no (or very little) background noise.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is consistent throughout.
    • Seating available in the walkways includes: chairs with armrests and chairs without armrests.
    • Lighting levels were even at the time of the survey.

Main Lift

  • The lift surveyed is located at the rear of the foyer on the right.
  • The distance from the main entrance is 30m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • The ground, first and second floor can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1600kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 130cm.
    • The internal dimensions of the lift are 137cm (width) x 244cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • Some of the internal lift controls are at a suitable height for a wheelchair user.
    • The lift has a seat.
    • The lift seat is 60cm from the floor.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
    • Lighting levels were even at the time of the survey.

Hospice Lift

  • The lift surveyed is located through the door on the right after the first set of main entrance doors.
  • The distance from first set of main entrance doors is 8m.
  • The most accessible route to the lift has step-free level access.
  • There is a manual door along the most accessible route.
  • Standard Lift View
    • The ground, first and second floors can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1600kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 130cm.
    • The internal dimensions of the lift are 137cm (width) x 244cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a high colour contrast.
    • Some of the internal lift controls are at a suitable height for a wheelchair user.
    • The lift has a seat.
    • The lift seat is 61cm from the floor.
    • Internally the lift has: a visual floor indicator, an audible announcer and a mirror to aid reversing.
    • Lighting levels were even at the time of the survey.

Stairs

  • The stairs are located at the rear of the foyer on the right.
  • The ground, first and second floors can be accessed by these stairs.
  • There is a single manual door to access the stairwell.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Transfer Both Sides)

  • Location View
    • The toilet surveyed is located on the first floor, along the corridor and on the right as you exit the main lift.
    • The distance from the main lift is 20m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial, written text and 'Not All Disabilities Are Visible' signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 86cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 255cm (width) x 190cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is lateral transfer space on both sides of the toilet, however they are obstructed.
    • The lateral transfer space on the left is 106cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 113cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the right transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is a vertical grab rail on the left as you face the toilet.
    • The vertical grab rail has a high colour contrast.
    • There are dropdown grab rails on both sides of the toilet.
    • The dropdown grab rails have a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder cannot be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 86cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 104cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 105cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.