You are on Overview (St. John's Therapy Centre). Skip to the next section.

Overview (St. John's Therapy Centre)

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• About View
  • This is a community health centre with multiple services available. .
  • Services available in the venue include: Community-based therapy services, mental health unit and GP practices.
  • View information on opening times.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is on-street standard parking.
  • The nearest step-free train station is Clapham Junction.
  • The nearest underground station is Clapham Common.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors.
  • All floors (ground to third) can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There are fixed and portable hearing assistance systems.
  • British Sign Language interpreters can be provided on request.
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.

You are on Toilet and Changing Facilities (St. John's Therapy Centre). Skip to the next section.

Toilet and Changing Facilities (St. John's Therapy Centre)

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located on the ground floor via Entrance B and on the first floor via Entrance A.
  • The transfer space varies between left and right in the toilets with adaptations.
  • Ambulant toilet facilities are located within the standard toilets to the left of the main reception.
  • The shared step-free toilet facilities are located on the ground floor, to the left of entrance A and opposite the waiting area.
  • The male and female step-free toilet facilities are located to the left of the main reception, along the corridor.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located within both adapted toilets.

You are on Parking (St. John's Therapy Centre). Skip to the next section.

Parking (St. John's Therapy Centre)

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• Car Park View
  • The car park is located at the rear of the building.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 2 designated Blue Badge parking bays available.
  • The Blue Badge bays are signposted and have markings which are faded.
  • The surveyed Blue Badge parking bay dimensions are 350cm (width) x 480cm (depth).
  • There are no hatched/marked zones.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The nearest designated bay is 33m from entrance B.
  • The most accessible route from the Blue Badge parking has step-free level access, uneven surfaces and bollards.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for visitors only.
  • Parking is free for all users.
  • Clearly presented parking signs are available.
• Drop-off Point View
  • There is not a designated drop-off point available.
• On-street Parking View
  • On-street standard parking is available.
  • Standard charged parking is available on St John's Hill.

You are on Entrance (Entrance A). Skip to the next section.

Entrance (Entrance A)

• This entrance is located on St John's Hill, on the left.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is over 150cm wide with a handrail on the left going up.
• There is an intercom at a height of 108cm.
• There is a single automatic door at this entrance.
• The door opens towards you.
• The width of the opening is 98cm.
• There is a small lip on the threshold of the opening.
• The door has a medium visual contrast.
• There is step-free level access as you enter.

You are on Entrance (Entrance B). Skip to the next section.

Entrance (Entrance B)

• This entrance is located on St John's Hill, on the right.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is an intercom at a height of 114cm.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• There is a push pad at a height of 105cm.
• The width of the opening is 210cm.
• The doors have a medium visual contrast.
• There is a push pad or push button to exit at a height of 100cm.
• There is a second set of double automatic doors .
• The second set of doors open by sliding.
• The width of the opening is 195cm.
• The second set of doors have a medium visual contrast.
• There is step-free level access as you enter.

You are on Getting Around (St. John's Therapy Centre). Skip to the next section.

Getting Around (St. John's Therapy Centre)

• There is step-free level access throughout all areas, this may include the use of a lift.
• Access throughout may include manual doors.
• Some flooring is shiny.
• There is a high visual contrast between the walls and floor in all areas.
• There is no (or very little) background noise.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: chairs with armrests, chairs without armrests and sofas.
• Lighting levels vary due to the use of large glazed walls.

You are on Reception (Ground Floor - Begg Surgery). Skip to the next section.

Reception (Ground Floor - Begg Surgery)

• The reception is located to the right of entrance B.
• The distance from entrance B is 4m.
• There is step-free level access to reception.
• The height of the reception desk is 110cm.
• There is a lowered section at the desk.
• The height of the lowered section is 95cm.
• The reception has glazed screens.
• There is a portable hearing assistance system which is not clearly signed.
• The hearing assistance system was tested and working at the time of the survey.
• The height of the touchscreen display ranges from 105cm to 122cm from the floor.
• There is no (or very little) background noise in this area.
• Lighting levels vary due to the use of large glazed walls.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests.
• Furniture available in this area includes: coffee tables.

You are on Reception (Ground Floor - Haider Surgery). Skip to the next section.

Reception (Ground Floor - Haider Surgery)

• The reception is located to the left of entrance B.
• The distance from entrance B is 3m.
• There is step-free level access to reception.
• The height of the reception desk is 96cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• The reception has glazed screens.
• There is a portable hearing assistance system which is not clearly signed.
• The hearing assistance system was tested, however it was not working at the time of the survey.
• The height of the touchscreen display ranges from 110cm to 122cm from the floor.
• There is no (or very little) background noise in this area.
• Lighting levels vary due to the use of large glazed walls.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests and chairs without armrests.
• Furniture available in this area includes: coffee tables.
• All tables and some seating is fixed.

You are on Reception (Ground Floor - Outpatient Reception). Skip to the next section.

Reception (Ground Floor - Outpatient Reception)

• The reception is located ahead and to the left of entrance B.
• The distance from entrance B is 4m.
• There is step-free level access to reception.
• The height of the reception desk is 80cm.
• The reception has glazed screens.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Lighting levels vary due to the use of large glazed walls.

You are on Seating Area (Ground Floor - Waiting Area - Entrance B). Skip to the next section.

Seating Area (Ground Floor - Waiting Area - Entrance B)

• The seating area is located ahead of entrance B.
• The most accessible route to the seating area has step-free level access.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Some flooring is shiny.
• Seating available in this area includes: chairs with armrests and chairs without armrests.
• Furniture available in this area includes: coffee tables.
• Some seating and tables are fixed.
• The surface height of the tables is not suitable for wheelchair users.
• The clear height under the tables is not suitable for wheelchair users.
• There is no (or very little) background noise in this area.
• Lighting levels were even at the time of the survey.

You are on Lift (St. John's Therapy Centre). Skip to the next section.

Lift (St. John's Therapy Centre)

• The lift surveyed is located to the right of entrance A.
• The distance from entrance A is 7m.
• The most accessible route to the lift has step-free level access.
• All floors (ground to third) are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a medium visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 89cm.
• The internal dimensions of the lift are 136cm (width) x 138cm (depth).
• The internal lift control buttons have tactile markings and a medium visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
• Lighting levels were low at the time of the survey.
• There are other lifts available at this location which are of a similar size.

You are on Stairs (St. John's Therapy Centre). Skip to the next section.

Stairs (St. John's Therapy Centre)

• The stairs surveyed are located opposite entrance A.
• All floors (ground to third) can be accessed by these stairs.
• There are 19 steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels vary due to the use of large glazed walls.

You are on Reception (First Floor - Main Reception). Skip to the next section.

Reception (First Floor - Main Reception)

• The reception is located on the first floor, ahead of the lift.
• The distance from the lift is 3m.
• There is step-free level access via lift to reception.
• The height of the reception desk is 95cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• The reception has glazed screens.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested, however it was not working at the time of the survey.
• There is no (or very little) background noise in this area.
• Some flooring is shiny.
• Lighting levels vary due to the use of large glazed walls.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests, chairs without armrests and armchairs.
• Furniture available in this area includes: tables, coffee tables and desks.
• Some seating and tables are fixed.

You are on Toilet with Adaptations (Ground Floor - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located on the ground floor of Entrance B.
  • The distance from entrance B is 7m.
  • The most accessible route to the toilet has step-free level access and manual doors.
  • There is step-free level access into the facility.
  • There is tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
  • The door opens by sliding and has a low visual contrast.
  • The width of the door opening is 82cm.
  • The door has a twist lock.
  • Internally the door has a low visual contrast.
  • There is not a grab rail on the internal door .
• Dimensions and Features View
  • The dimensions of the cubicle are 141cm (width) x 210cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 85cm (from the side of the toilet pan).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 95cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 98cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 126cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin and a pedal bin.
  • There is one coat hook.
  • The coat hook is 148cm from the floor.
  • The height of the baby change facility when in use is 88cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (First Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (First Floor - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located on the first floor, to the right of the lift.
  • The distance from the lift is 12m.
  • The most accessible route to the toilet has step-free level access and a lift.
  • There is step-free level access into the facility.
  • There is Braille, tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
  • The door opens by sliding and has a low visual contrast.
  • The width of the door opening is 86cm.
  • The door has a twist lock.
  • Internally the door has a low visual contrast.
  • There is not a grab rail on the internal door .
• Dimensions and Features View
  • The dimensions of the cubicle are 190cm (width) x 212cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 124cm (from the side of the toilet pan).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 88cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 127cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 114cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin and a pedal bin.
  • There are multiple coat hooks.
  • The coat hooks are 150cm from the floor.
  • The height of the baby change facility when in use is 88cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.