Access Guide
Overview
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Burnley Manchester Road.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a slight slope at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- There are manual doors along circulation routes.
- Floors 1 to 6 can be accessed via a standard lift.
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Getting Help and Assistance
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- Seating is available.
- There are fixed hearing assistance systems.
- You can borrow or hire the following equipment: a manual wheelchair.
- British Sign Language interpreters can be provided on request.
- The alternative formats documents can be provided in include: Braille (on request), large print (on request) and different languages (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Parking
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Car Park
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- The car park is located off Adlington Street.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 12 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 243cm (width) x 459cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 132cm.
- The nearest designated bay is 35m from the entrance.
- The most accessible route from the Blue Badge parking has a slight slope.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for Blue Badge holders but not all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 178cm.
- There is a small lip on the threshold of the opening.
- The doors have a high colour contrast.
- There is a second set of double automatic doors.
- The doors open by sliding.
- The width of the opening is 155cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 10 toilets with adaptations.
- The toilets with adaptations are located in the minor operations reception and along the community services corridor on the first floor, in the Riverside waiting area and in the orthoptics waiting area on the second floor, in the Burnley Group Practice waiting area and the podiatry waiting area on the third floor, on the right as you exit the lift on the fourth floor, in the speech and language therapy waiting area on the fifth floor, and in the audiology waiting area and on the audiology corridor on the sixth floor.
- The transfer space varies between toilets with adaptations.
- Female and male step-free standard toilet facilities are located on the first floor, on the community services corridor.
- Shared step-free standard toilet facilities are located on the second floor, on the pulmonary corridor.
- Female and male step-free standard toilet facilities are located on the third floor, in the podiatry waiting area.
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Changing Facilities
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- Parent and baby changing facilities are located on the community services corridor on the first floor, in the Riverside waiting area and the orthoptics waiting area on the second floor, in the Burnley Group Practice waiting area on the third floor, in the speech and language therapy waiting area on the fifth floor, and in the audiology waiting area and on the audiology corridor on the sixth floor.
Getting Around
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Access
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- There is step-free access between floors via lift.
- There is step-free level access throughout walkways.
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Circulation
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- There are manual doors along circulation routes.
- There is a high colour contrast between the walls and floor along circulation routes.
- Some flooring is shiny.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: chairs with armrests and chairs without armrests.
- Lighting levels were even at the time of the survey.
Yellow Lift (No. 3)
- The lift surveyed is located ahead as you enter through the entrance.
- The distance from the entrance is 22m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- The ground floor and floors 1, 2, 3, 5, and 6 can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1600kg.
- The external lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 130cm.
- The internal dimensions of the lift are 137cm (width) x 255cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator and an intercom hearing assistance system.
- The lift has a separate door to exit.
- Lighting levels were even at the time of the survey.
Reception
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Location
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- The reception is located on the first floor, on the right as you exit the yellow lift.
- The distance from the yellow lift is 20m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 111cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is a clearly signed fixed hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Some seating is fixed.
- Furniture available in this area includes: coffee tables.
Travelators
- The travelators surveyed are located ahead as you enter through the entrance.
- The ground floor and the first floor can be accessed by travelator.
- The foot (start) and head (end) of the travelators are clearly marked.
- Lighting levels vary due to the use of large glazed walls.
Green Lift
- The lift surveyed is located at the rear of the reception area.
- The distance from the yellow lift is 40m.
- The most accessible route to the lift has step-free level access.
- There is a manual door along the most accessible route.
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Standard Lift
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- The ground floor and floors 1 to 4 can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 630kg.
- The external lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 107cm (width) x 144cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator and a mirror to aid reversing.
- Lighting levels were low at the time of the survey.
Stairs
- The stairs are located at the rear of reception.
- The ground floor and floors 1 to 4 can be accessed by these stairs.
- There is a single manual door to access the stairwell.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Parent and Baby Room / Feeding Room
- The room is located on the first floor, on the community health corridor.
- The distance from the yellow lift (no. 3) is 40m.
- The most accessible route to the room has step-free level access.
- There is a manual door along the most accessible route.
- There is pictorial and written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 87cm.
- The door has a high colour contrast.
- Internally the door has a high colour contrast.
- The height of the baby change facility when in use is 97cm.
- There is also a wash basin, a paper towel dispenser and a coat hook in the room.
- The wash basin has a lever mixer tap.
- The room has a pedal bin and a clinical waste bin.
- Seating available in this room includes: armchairs.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Left Hand Transfer)
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Location
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- The toilet surveyed is located on the first floor, on the right as you enter community services.
- The distance from the yellow lift (no. 3) is 30m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial, written text and 'Not All Disabilities Are Visible' signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 87cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 181cm (width) x 222cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 115cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a medium colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 89cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 77cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a medium colour contrast.
- The towel dispenser is 103cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 104cm and 148cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
