Access Guide
Overview (Sudbury Primary Care Centre)
-
About
View
- This is a community health centre with multiple services available.
- Services available in the venue include: Baby Clinic, Dietician, GP Practice, Rapid Response Team, Eye Clinic - Ophthalmology, Audiology, Ultrasound, Cardiology and AAA Screening.
-
Parking and Public Transport
View
- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Sudbury and Harrow Road.
- The nearest underground station is North Wembley.
- The nearest bus station is Harrow Bus Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
-
Getting In and Around
View
- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include manual doors and doors permanently held open.
- The ground, first and second floors can be accessed via a standard lift and stairs.
-
Getting Help and Assistance
View
- There is seating available.
- There is a portable hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- There is a British Sign Language interpreter on duty.
- Documents are available in the following formats: Braille, large print and different languages.
- The British Sign Language, braille, large print and different languages formats are mostly for visitors to the GP surgery.
- Please check with the main reception or individual department that you are visiting to ask if this is an option for you, should you require it.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities (Sudbury Primary Care Centre)
-
Toilet Facilities
View
- There are 7 toilets with adaptations.
- Toilets with adaptations are located on floors G and 1.
- The transfer space varies between left and right in the toilets with adaptations.
-
Changing Places and Changing Facilities
View
- Parent and baby changing facilities are located in the baby feed/change room on floor G.
Parking (Sudbury Primary Care Centre)
-
Car Park
View
- The car park is located to the right of the main entrance and over the road from the Sudbury Primary Care Centre.
- The car park is open air/surface.
- The car park surface consists of concrete and block paving.
- There are 5 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 238cm (width) x 464cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 121cm.
- The nearest designated bay is 30m from the main entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
-
Charges and Restrictions
View
- This car park is for visitors and Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are not available.
-
Drop-off Point
View
- There is not a designated drop-off point available.
Entrance (Main Entrance)
- This entrance is located at the front of the Sudbury Primary Care Centre.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- The height of the hand sanitiser is 120cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 103cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 103cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Getting Around (Sudbury Primary Care Centre)
- There is step-free level access throughout all areas.
- Access throughout may include manual doors and doors permanently held open.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in the majority of walkways.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels vary due to the size of the space.
Reception (Main and G.P. Reception)
- The reception is located ahead and to the right from the main entrance.
- The distance from the main entrance is 8m.
- There is step-free level access to reception.
- The height of the reception desk is 120cm.
- There is a lowered section at the desk.
- The height of the lowered section is 77cm.
- The reception has glazed screens and patterned/distracting backgrounds.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The height of the touchscreen display ranges from 115cm to 150cm from the floor.
- There is no (or very little) background noise in this area.
- The flooring is shiny.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables and coffee tables.
Seating Area (Dietician)
-
Location and Access
View
- The Dietician seating area is located on floor G, ahead and to the left from the main entrance.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
-
Seating Area
View
- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The flooring is shiny.
- Seating available in this area includes: chairs with armrests.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Parent and Baby Room / Feeding Room (Baby Feed/Change)
- The room surveyed is located on floor G, ahead and to the left from the main entrance.
- The distance from the main entrance is 8m.
- The most accessible route to the room has step-free level access.
- There is step-free level access into the room.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 82cm.
- Internally the door has a high visual contrast.
- The height of the baby change facility when in use is 88cm.
- There is a wash basin, a paper towel dispenser and a coat hook in the room.
- The wash basin has a lever mixer tap.
- The room has a nappy/incontinence items bin and a pedal bin.
- Seating available in the room includes: chairs without armrests and armchairs.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift (Sudbury Primary Care Centre)
- The lift surveyed is located ahead as you enter the main entrance.
- The distance from the main entrance is 6m.
- The most accessible route to the lift has step-free level access.
- The ground, first and second floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 110cm.
- The internal dimensions of the lift are 154cm (width) x 140cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There are other lifts available at this location which are of a similar size.
Stairs (Sudbury Primary Care Centre)
- The stairs surveyed are located ahead and to the right from the main entrance, opposite the Main and G.P. Reception.
- There is a single manual door to access the stairwell.
- The ground, first and second floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Seating Area (Audiology/Ultrasound/Cardiology/AAA Screening)
-
Location and Access
View
- The Audiology/Ultrasound/Cardiology/AAA Screening seating area is located on floor 1, to the right as you exit the lift.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
-
Seating Area
View
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The flooring is shiny.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (Floor 1 - Right Hand Transfer)
-
Location and Access
View
- The toilet surveyed is located on floor 1, ahead and to the left as you exit the lift.
- The distance from the lift is 6m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 82cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
-
Dimensions and Features
View
- The dimensions of the cubicle are 211cm (width) x 211cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 143cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 89cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 105cm from the floor.
- There is a wall mounted towel dispenser which can be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 111cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a sanitary bin and a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 105cm and 123cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
