Access Guide
Overview (Sunshine House)
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About
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- This is a children's and young people's development centre.
- Services available in the venue include: audiology, baby clinics and development checks, child and adolescent mental health service (CAMHS), children with complex needs nursing service, community paediatricians, health visiting, occupational therapy, orthotics, physiotherapy, school nursing, speech and language therapy.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is on-street Blue Badge Bay parking and on-street standard parking.
- The nearest train station is Denmark Hill.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a very easy slope at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include doors permanently held open.
- All floors (basement to fifth) can be accessed via a standard lift and stairs.
- The stairs are for staff use only.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- British Sign Language interpreters can be provided on request.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities (Sunshine House)
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located on the ground and first floor, opposite the lifts.
- The transfer space varies between left and right in the toilets with adaptations.
- The shared step-free toilet facilities are located on the basement floor, ground floor and first floor, opposite the lifts.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located on the ground floor opposite the main entrance, within the adapted toilets, and on the basement floor, along the main corridor.
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Washroom and Shower Facilities
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- The shower facilities which have adaptations are located on the basement floor, along the main corridor.
Parking (Sunshine House)
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Car Park
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- The car park is located on St Giles Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 5 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 475cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 108cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 24m from the main entrance.
- The most accessible route from the Blue Badge parking has step-free level access, uneven surfaces and doors permanently held open.
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Charges and Restrictions
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- This car park is for staff, visitors and Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street designated Blue Badge parking and standard parking is available.
- The on-street designated Blue Badge parking bays are located St Giles Road.
- The Blue Badge bays are clearly marked and signposted.
- There are standard and Blue Badge parking bays located on St Giles Road, by Brunswick Park.
Charges apply for standard parking.
Access Point (Car Park Gate)
- This access point is located at the far right of the car park.
- The access point is not clearly signed.
- There is step-free level access.
- There are double manual gates, however one gate is locked or bolted.
- The locked gate can be opened on request .
- The gate is permanently held open.
- The width of the opening is 170cm.
- The gates have a high visual contrast.
- There is step-free level access as you enter.
Entrance (Sunshine House)
- This entrance is located on Peckham Road.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There is a single automatic door at this entrance.
- The door opens by sliding.
- The width of the opening is 104cm.
- There is a small lip on the threshold of the opening.
- The door has a medium visual contrast.
- There is a second single automatic door.
- The second door opens by sliding.
- The width of the opening is 104cm.
- The second door has a medium visual contrast.
- There is step-free level access as you enter.
Reception (Sunshine House)
- The reception is located ahead of the main entrance.
- The distance from the main entrance is 10m.
- There is step-free level access to reception.
- The height of the reception desk is 122cm.
- There is a lowered section at the desk.
- The height of the lowered section is 72cm.
- The reception has glazed screens.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests and stools.
- The seating is fixed.
Getting Around (Sunshine House)
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include doors permanently held open.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs without armrests.
- Lighting levels vary due to the use of large glazed walls.
Lift (Sunshine House)
- The lift surveyed is located at the far left of the ground floor.
- The distance from the main entrance is 16m.
- The most accessible route to the lift has step-free level access.
- All floors (basement to fifth) are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 134cm (width) x 138cm (depth).
- The internal lift control buttons have tactile markings and a medium visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing and a visual floor indicator.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Seating Area (Basement - Waiting Area)
- The seating area is located on the basement floor.
- The most accessible route to the seating area has step-free level access and a lift.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Some flooring is shiny.
- Seating available in this area includes: chairs without armrests.
- Some seating is fixed.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to the size of the space.
Bathroom with Adaptations (Basement)
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Location and Access
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- The bathroom surveyed is located on the basement floor, along the main corridor.
- The distance from the lift is 7m.
- The most accessible route to the bathroom has step-free level access and a lift.
- There is step-free level access into the bathroom.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the bathroom are 250cm (width) x 230cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 193cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 88cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 106cm from the floor.
- There is a wall mounted towel dispenser which can be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 100cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The bathroom has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 130cm and 164cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were low at the time of the survey.
- The bathroom has a wheel-in shower.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 43cm from the floor.
- There are grab rails and dropdown rails for the shower.
- The shower grab rails have a low visual contrast.
- The shower dropdown rails have a low visual contrast.
- There is a fixed baby change table at a height of 102cm. There is a second baby change table on wheels which can be moved.
Toilet with Adaptations (Ground Floor - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the ground floor, opposite the lifts.
- The distance from the main entrance is 18m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 148cm (width) x 265cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 84cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the transfer side.
- The horizontal grab rail has a high visual contrast.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 90cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 105cm from the floor.
- There is a wall mounted towel dispenser which can be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 100cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is no mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a nappy/incontinence items bin, a sanitary bin and a pedal bin.
- There is one coat hook.
- The coat hook is 164cm from the floor.
- The height of the baby change facility when in use is 94cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Parent and Baby Room / Feeding Room (Baby Change - Ground Floor)
- The room surveyed is located ahead of the main entrance.
- The distance from the main entrance is 6m.
- The most accessible route to the room has step-free level access.
- There is step-free level access into the room.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 87cm.
- Internally the door has a high visual contrast.
- The height of the baby change facility when in use is 89cm.
- There is a wash basin, a hand dryer, a paper towel dispenser, a mirror and a coat hook in the room.
- The wash basin has a lever mixer tap.
- The room has a nappy/incontinence items bin and a pedal bin.
- Seating available in the room includes: chairs without armrests.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
