You are on Overview (The Flying Scotsman Centre). Skip to the next section.

Overview (The Flying Scotsman Centre)

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• About View
  • This is a Health Centre with multiple services available.
  • Services available in the venue include: a Pharmacy, Talking Therapies, Doctors Surgery, Community Dental Service, Dental Urgent Care Service, CYP Crisis and ICST, CAMHS and ZONE 5-19.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is on-street standard parking and a public car park nearby.
  • The nearest train station is Doncaster train station.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors and doors permanently held open.
  • The ground floor, first floor, second floor and third floor can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is a portable hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • British Sign Language can be provided virtually.
  • Documents are available in the following formats: Braille (on request), large print (on request) and different languages (on request).
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.
  • Staff receive the following training: disability awareness, equality and dementia training.

You are on Toilet and Changing Facilities (The Flying Scotsman Centre). Skip to the next section.

Toilet and Changing Facilities (The Flying Scotsman Centre)

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• Toilet Facilities View
  • There are 5 toilets with adaptations.
  • Toilets with adaptations are located on the first floor, second floor and third floor of the centre.
  • The transfer space varies between left and right in the toilets with adaptations.
  • The shared step-free toilet facilities are located on the left side of the first floor reception waiting area.
• Changing Places and Changing Facilities View
  • The Changing Places toilet facilities are located on the ground floor of the centre.
  • Parent and baby changing facilities are located on the left side of the first floor reception waiting area.

You are on Parking (Centre Car Park). Skip to the next section.

Parking (Centre Car Park)

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• Car Park View
  • The car park is located at the rear of the building, along St Sepulchre Gate West.
  • The car park is open air/surface and sheltered.
  • The car park surface consists of tarmac.
  • The height of the restriction barrier is 333cm.
  • There are 5 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 229cm (width) x 473cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 131cm.
  • The nearest designated bay is 4m from the car park entrance.
  • The most accessible route from the Blue Badge parking has step-free level access.
  • The centre car park is located at the rear of the Mallard 1 Car Park.
• Charges and Restrictions View
  • This car park is for visitors and Blue Badge holders only.
  • Parking is free for all users.
  • Clearly presented parking signs are not available.
• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Car Parks View
  • There is a public car park located at the rear of the building, along St Sepulchre Gate West.
  • The name of the car park is Mallard 1 Car Park.
  • Designated Blue Badge parking bays are not available in the car park.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• This entrance is located at the front of the centre, along St Sepulchre Gate West.
• The approach to the entrance has uneven surfaces and bollards.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is a key fob/card reader at a height of 136cm.
• There is an intercom at a height of 126cm.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 94cm.
• There is a small lip on the threshold of the opening.
• The doors have a medium visual contrast.
• There is a second set of double automatic doors .
• The second set of doors are permanently held open.
• The width of the opening is 89cm.
• The second set of doors have a medium visual contrast.
• The minimum width between the bollards is 109cm.
• There is step-free level access as you enter.

You are on Entrance (Car Park Entrance). Skip to the next section.

Entrance (Car Park Entrance)

• This entrance is located at the rear of the centre and on the left side of the car park.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is a key fob/card reader at a height of 128cm.
• There is an intercom at a height of 140cm.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 79cm.
• There is a small lip on the threshold of the opening.
• The doors have a medium visual contrast.
• There is a push pad or push button to exit at a height of 100cm.
• There is a second set of double manual doors .
• The second set of doors are permanently held open.
• The width of the opening is 170cm.
• The second set of doors have a high visual contrast.
• There is step-free level access as you enter.

You are on Reception (Ground Floor). Skip to the next section.

Reception (Ground Floor)

• The reception is located ahead as you enter the centre via either entrance.
• The distance from the car park entrance is 7m.
• There is step-free level access to reception.
• The height of the reception desk is 120cm.
• There is a lowered section at the desk.
• The height of the lowered section is 77cm.
• The reception has glazed screens and a television.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is no (or very little) background noise in this area.
• Lighting levels were even at the time of the survey.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs without armrests.
• Furniture available in this area includes: coffee tables.

You are on Getting Around (The Flying Scotsman Centre). Skip to the next section.

Getting Around (The Flying Scotsman Centre)

• There is step-free level access throughout all areas, this may include the use of a lift.
• Access throughout may include manual doors and doors permanently held open.
• Some flooring is shiny.
• There is a high visual contrast between the walls and floor in the majority of walkways.
• There is no (or very little) background noise.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: chairs with armrests and chairs without armrests.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Lift (Main Lift). Skip to the next section.

Lift (Main Lift)

• The lift surveyed is located between the car park entrance first and second doors.
• The distance from the car park entrance is 2m.
• The most accessible route to the lift has step-free level access.
• The ground floor, first floor, second floor and third floor are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a low visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 90cm.
• The internal dimensions of the lift are 110cm (width) x 209cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
• Lighting levels were even at the time of the survey.

You are on Stairs (Main Stairs). Skip to the next section.

Stairs (Main Stairs)

• The stairs surveyed are located to the right as you enter the centre via the car park entrance.
• There is a single manual door to access the stairwell.
• The ground floor, first floor, second floor and third floor can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Reception (First Floor). Skip to the next section.

Reception (First Floor)

• The reception is located ahead as you exit the main lift on the first floor.
• The distance from the main lift is 8m.
• The most accessible route to reception has doors permanently held open.
• There is step-free level access to reception.
• The height of the reception desk is 120cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• The reception has glazed screens.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• The flooring is shiny.
• Lighting levels were even at the time of the survey.
• There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is not space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests and chairs without armrests.
• Furniture available in this area includes: coffee tables.
• Some seating is fixed.

You are on Reception (Second Floor). Skip to the next section.

Reception (Second Floor)

• The reception is located ahead as you exit the lift lobby on the second floor.
• The distance from the main lift is 15m.
• The most accessible route to reception has automatic doors.
• There is step-free level access to reception.
• The height of the reception desk is 129cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• The reception has glazed screens.
• There is a clearly signed portable hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is no (or very little) background noise in this area.
• The flooring is shiny.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests and chairs without armrests.
• Some seating is fixed.

You are on Reception (Third Floor - CAMHS Reception). Skip to the next section.

Reception (Third Floor - CAMHS Reception)

• The reception is located to the left as you exit the lift lobby on the third floor.
• The distance from the main lift is 15m.
• The most accessible route to reception has doors permanently held open.
• There is step-free level access to reception.
• The height of the reception desk is 104cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• The reception has windows and glazed screens.
• There is a clearly signed portable hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is no (or very little) background noise in this area.
• The flooring is shiny.
• Lighting levels were even at the time of the survey.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests and chairs without armrests.
• Furniture available in this area includes: coffee tables.

You are on Reception (Third Floor - Zone 5-19). Skip to the next section.

Reception (Third Floor - Zone 5-19)

• The reception is located to the right as you exit the lift lobby on the third floor.
• The distance from the main lift is 25m.
• The most accessible route to reception has manual doors and doors permanently held open.
• There is step-free level access to reception.
• The height of the reception desk is 110cm.
• There is a lowered section at the desk.
• The height of the lowered section is 77cm.
• The reception has glazed screens and windows.
• There is a clearly signed portable hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area.
• The flooring is shiny.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: armchairs and sofas.
• Furniture available in this area includes: coffee tables.

You are on Changing Places (Ground Floor). Skip to the next section.

Changing Places (Ground Floor)

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• Location and Access View
  • The Changing Places facility surveyed is located in the ground floor entrance lobby.
  • The Changing Places toilet is in addition to other toilet facilities.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The distance from the car park entrance is 7m.
  • The most accessible route to the Changing Places facility has step-free level access.
  • There is step-free level access into the facility.
  • There is Braille, tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
  • A key is required for access to this facility.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
  • The dimensions of the facility are 392cm (width) x 396cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
• Toilet Details View
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The transfer space on the right as you face the toilet is 290cm.
  • There is a push button flush on the wall above the cistern.
  • There is no horizontal grab rail for the toilet.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a high visual contrast.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 96cm from the floor.
• Changing Bench and Hoist Details View
  • The changing bench is wall mounted and height adjustable.
  • The length of the changing bench is 189cm.
  • The facility hoist is powered overhead and accesses all areas.
• Shower Details View
  • There is an adjustable shower head.
  • The shower controls are lever mixer.
  • There is no shower seat.
  • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
• Other Facilities View
  • There is a height adjustable wash basin.
  • The wash basin has a push tap.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 122cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 123cm from the floor.
  • A wide paper roll dispenser is available.
  • The height of the wide paper roll dispenser is 89cm.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The facility has a waste bin and a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 116cm and 146cm from the floor.
  • A privacy screen is not available.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (First Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (First Floor - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located on the left side of the first floor reception waiting area.
  • The distance from the main lift is 20m.
  • The most accessible route to the toilet has step-free level access, a lift and doors permanently held open.
  • There is step-free level access into the facility.
  • There is Braille, tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 87cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 151cm (width) x 223cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 73cm (from the side of the toilet pan).
  • There is a push button flush on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 93cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a push tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 108cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 122cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is no mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Second Floor - Transfer on Both Sides). Skip to the next section.

Toilet with Adaptations (Second Floor - Transfer on Both Sides)

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• Location and Access View
  • The toilet surveyed is located to the right as you enter the second floor reception area.
  • The distance from the main lift is 15m.
  • The most accessible route to the toilet has step-free level access, a lift and manual doors.
  • There is step-free level access into the facility.
  • There is Braille, tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 323cm (width) x 214cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is lateral transfer space on both sides of the toilet, however they are obstructed.
  • The lateral transfer space on the left is 195cm (from the side of the toilet pan).
  • The lateral transfer space on the right is 101cm (from the side of the toilet pan).
  • There is a push button flush on the wall above the cistern.
  • There is no horizontal grab rail for the toilet.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a high visual contrast.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 100cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a push tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 151cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 121cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 111cm and 141cm from the floor.
  • The height of the baby change facility when in use is 81cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Parent and Baby Room / Feeding Room (First Floor - Baby Feed and Baby Change). Skip to the next section.

Parent and Baby Room / Feeding Room (First Floor - Baby Feed and Baby Change)

• The room surveyed is located on the left side of the first floor reception waiting area.
• The distance from the main lift is 20m.
• The most accessible route to the room has step-free level access, a lift and doors permanently held open.
• There is step-free level access into the room.
• There is Braille, tactile, pictorial and written text signage on or near the door.
• The door opens inwards and has a high visual contrast.
• The width of the door opening is 86cm.
• Internally the door has a high visual contrast.
• The height of the baby change facility when in use is 92cm.
• There is a wash basin, a paper towel dispenser and a coat hook in the room.
• The wash basin has a push tap.
• The room has a waste bin.
• Seating available in the room includes: armchairs.
• The walls and floor have a high visual contrast.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.