Access Guide
Summary
- This is a medical centre.
- Services within the building include: Counselling services, assessment interviews, dental and treatment and consultation rooms.
Getting Here
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By Road
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- Forum Health is located in Wythenshawe, south of Manchester, off the M56. From the M56 take junction 4 towards Wythenshawe. Proceed along Simonsway for approximately 895m and turn onto Fleming Road. Forum Health is located to the left.
- Parking is available at the front of the building. Additional parking is available at Forum, which is signposted along Simonsway.
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By Bus
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- The nearest bus stop is Asda Bus Stop, serviced by routes 11, 43, 368, and 774.
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By Train
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- The nearest station is Manchester Airport, which is 1. miles from Forum. The station is linked to The Forum Health Centre by the Navy Line MetroLink tram, which operates from Manchester Airport to Wythenshawe Town Centre.
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By Tram
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- The nearest MetroLink stop is Wythenshawe Town Centre, which is 126m away, on the east side of The Forum Health Centre next to the Interchange. This tram stop is served by the Navy Line.
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Useful Links
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- Please see the link below for Bus Stop information.
- To view the web page described above click here (opens in new tab).
- Please see the link below for Train service information.
- To view the web page described above click here (opens in new tab).
- Please see the link below for Tram Stop information.
- To view the web page described above click here (opens in new tab).
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located in front of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do need to be booked in advance.
- There is/are 4 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 329cm x 608cm (10ft 10in x 19ft 11in).
- The nearest Blue Badge bay is 3m (3yd 10in) from the main entrance.
- The furthest Blue Badge bay is 10m (10yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Wythenshawe Forum Pay and Display Car Park.
- The car park is located just off Simonsway.
- There is not a/are not Blue Badge parking bay(s) available within the car park.
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On Street Parking and Drop-off Details
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- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located to the centre of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a bell/buzzer.
- The height of the bell/buzzer is 115cm (3ft 9in).
- There is an intercom.
- The height of the intercom is 115cm (3ft 9in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 130cm (4ft 3in).
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 141cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 137cm.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
Reception (Main Reception)
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Reception
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- The reception point is located to the centre of the building.
- The reception point is approximately 20m (21yd 2ft) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is a hearing assistance system.
- The type of system is a portable loop.
- The hearing assistance system is signed.
- Staff are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 31/08/2021.
- The hearing assistance system was working at the time of testing.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is a mixture of seating with and without armrests.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
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Comments
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- There are three receptions Pool Hall Medical Practice, Community Reception and Cornishway Group Practice locate at this reception point.
Reception (Dental)
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Reception
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- The reception point is located on the first floor.
- The reception point is approximately 5m (5yd 1ft) from the lift.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point, via lift.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is a hearing assistance system.
- The type of system is a portable loop.
- The hearing assistance system is signed.
- Staff are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 31/08/2021.
- The hearing assistance system was not working at the time of testing.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is a mixture of seating with and without armrests.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Getting Around
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Access
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- There is step free access throughout the building via lift(s).
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Circulation
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- There are not doors in corridors which have to be opened manually.
- The type of flooring in walkways and corridors is vinyl.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- Handrails are not provided in corridors.
- Seating is provided in some corridors.
- There is high colour contrast between the walls and floor in all areas.
- The lighting levels are good.
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Signage and Wayfinding
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
- The wayfinding signage does not include pictograms.
- Dementia friendly signage is not provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music in public areas.
- There is a hearing assistance system in the public areas of the building.
- The type of system is a portable loop.
- The hearing loop is located at the reception.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 31/08/2021.
- The hearing assistance system was working at the time of testing.
Other Floors
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Stairs
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- Signs indicating the location of the stairs are not clearly visible from the entrance.
- The floors which are accessible by stairs are G, 1.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are not provided on landings.
- The lighting levels are good.
Lift
- There is a lift for public use.
- The lift is located opposite reception.
- Signs indicating the location of this lift are not clearly visible from the entrance.
- The lift is approximately 6m (6yd 1ft) from the main reception.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are G and 1.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is high.
- The colour contrast between the external lift control plate and the wall is high.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 105cm x 140cm (3ft 5in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Parent and Baby Room
- There is a parent and baby room for public use.
- The parent and baby room is located opposite reception.
- The parent and baby room is approximately 10m from the reception.
- There is step-free access into the parent and baby room.
- Staff do not need to be notified for use of the room.
- There is Braille, tactile, pictorial and written text signage on or near the parent and baby room door.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 95cm (3ft 1in).
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 84cm.
- The wash basin tap type is lever.
- There is a/are chair(s) in the parent and baby room.
- There is not a chair with armrests on both sides.
- There is not a toilet in the parent and baby room.
- There is a red flashing fire alarm beacon within the room.
- The lighting levels are good.
Toilet with Adaptations (Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located on the ground floor opposite reception.
- This accessible toilet is approximately 10m (10yd 2ft) from the main reception.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is Braille, tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door is heavy.
- The door is locked by a hook.
- The width of the accessible toilet opening is 92cm (3ft).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 184cm x 192cm (6ft x 6ft 4in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 120cm (3ft 11in).
- The transfer space is obstructed by a female sanitary bin.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is medium.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and pedal bin disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf does not have the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 80cm.
- The shelf is not located where it is reachable.
- The toilet does not have a backrest or a cistern.
- The height of the toilet seat above floor level is 42cm (1ft 5in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 100cm (3ft 3in).
- The contrast between the toilet roll holder and the wall is medium.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is medium.
- The wash basin tap type is lever.
- There is a wall fixed soap dispenser.
- There is a handheld soap dispenser available.
- The height of the soap dispenser is 90cm.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 103cm (3ft 5in).
- The contrast between the towel dispenser and the wall is medium.
- There is not a hand dryer.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located opposite reception.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 10m from the reception.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 83cm.
- The wash basin(s) tap type is lever.
- Lighting levels are good.