Access Guide
Overview (The Vermuyden Centre)
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About
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- This is a health centre with multiple services available.
- Services available in the venue include: Northfield Surgery, Chestnut House Surgery, Child Health, Foot and Podiatry, Ultrasound, a Pharmacy and Thorne Library.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point.
- The nearest train station is Thorne North.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include manual doors and doors permanently held open.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- British Sign Language can be provided virtually.
- Documents are available in the following formats: Braille (on request), large print (on request), Makaton (on request) and different languages (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: disability awareness training.
Toilet and Changing Facilities (The Vermuyden Centre)
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Toilet Facilities
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- There are 3 toilets with adaptations.
- Toilets with adaptations are located along the corridor at the rear of the centre and within the Northfield Surgery and Chestnut House Surgery waiting area.
- All toilets with adaptations have a left hand transfer space.
- The female step-free toilet facilities are located along the corridor on the left side of the centre.
- The shared step-free toilet facilities are located at the very end of the corridor on the left side of the centre.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located along the corridor on the left side of the centre and within the Northfield Surgery waiting area.
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Washroom and Shower Facilities
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- The shower facilities which have adaptations are located along the corridor on the left side of the centre.
Parking (Centre Car Park)
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Car Park
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- The car park is located at the front and at the right side of the centre.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 10 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 227cm (width) x 475cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 130cm.
- The nearest designated bay is 10m from the main entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are not available.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located on the left as you enter the car park.
- There is a dropped kerb without tactile paving from the drop-off point.
Entrance (Main Entrance)
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 197cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double automatic doors .
- The second set of doors open by sliding.
- The width of the opening is 174cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Reception (Main Reception)
- The reception is located ahead as you enter the centre.
- The distance from the main entrance is 4m.
- There is step-free level access to reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has a television.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Getting Around (The Vermuyden Centre)
- There is step-free level access throughout all areas.
- Access throughout may include manual doors and doors permanently held open.
- There is a high visual contrast between the walls and floor in all areas.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs with armrests and chairs without armrests.
- Lighting levels were even at the time of the survey.
Reception (Northfield Surgery Reception)
- The reception is located at the end of the corridor at the rear of the centre.
- The distance from the main entrance is 35m.
- The most accessible route to reception has manual doors.
- There is step-free level access to reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has glazed screens.
- There is a fixed hearing assistance system which is not clearly signed.
- The hearing assistance system could not be tested at the time of the survey.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- Some seating is fixed.
Reception (Chestnut House Reception)
- The reception is located at the end of the corridor located ahead as you enter, on the left.
- The distance from the main entrance is 20m.
- The most accessible route to reception has manual doors.
- There is step-free level access to reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 77cm.
- The reception has windows.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables and coffee tables.
Seating Area (Corridor Seating Area)
- The seating area is located along the corridor on the left side of the centre.
- The most accessible route to the seating area has step-free level access and doors permanently held open.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: coffee tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located along the corridor at the rear of the centre.
- The distance from the main entrance is 25m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 138cm (width) x 213cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 80cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 107cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 68cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 112cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 117cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 145cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Bathroom with Adaptations (Shower and Toilet)
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Location and Access
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- The bathroom surveyed is located along the corridor on the left side of the ground floor.
- The distance from the main entrance is 25m.
- The most accessible route to the bathroom has step-free level access and doors permanently held open.
- There is step-free level access into the bathroom.
- There is pictorial signage on or near the door.
- The door opens by sliding and has a high visual contrast.
- The width of the door opening is 78cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the bathroom are 244cm (width) x 246cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 142cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 118cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 115cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 125cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 106cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The bathroom has a waste bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The bathroom has a step-free shower.
- There is an adjustable shower head.
- The shower controls are lever.
- There is a flip-down shower seat.
- The shower seat is 48cm from the floor.
- There are grab rails and dropdown rails for the shower.
- The shower grab rails have varying visual contrasts.
- The shower dropdown rails have a high visual contrast.
Parent and Baby Room / Feeding Room (Corridor - Baby Change)
- The room surveyed is located along the corridor on the left side of the centre.
- The distance from the main entrance is 15m.
- The most accessible route to the room has step-free level access.
- There is step-free level access into the room.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 87cm.
- Internally the door has a high visual contrast.
- The height of the baby change facility when in use is 86cm.
- There is a wash basin, a paper towel dispenser and a coat hook in the room.
- The wash basin has a lever mixer tap.
- The room has a waste bin.
- Seating available in the room includes: chairs with armrests.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Parent and Baby Room / Feeding Room (Northfield Surgery - Baby Change)
- The room surveyed is located at the front of the Northfield surgery reception waiting area.
- The distance from the main entrance is 40m.
- The most accessible route to the room has step-free level access and manual doors.
- There is step-free level access into the room.
- There is pictorial signage on or near the door.
- The door opens by sliding and has a high visual contrast.
- The width of the door opening is 80cm.
- Internally the door has a high visual contrast.
- The height of the baby change facility when in use is 87cm.
- There is a wash basin, a paper towel dispenser and a coat hook in the room.
- The wash basin has a lever mixer tap.
- The room has a waste bin.
- Seating available in the room includes: armchairs.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
