Access Guide
Overview (The Worsbrough Centre)
-
About
View
- This is a community health centre with multiple services available.
- Services available in the venue include: Community Health services, GP services, pharmacy, SWYFT, Barnsley Metropolitan Borough Council Social Care, Dove Valley Practice.
-
Parking and Public Transport
View
- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Barnsley.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
-
Getting In and Around
View
- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include doors permanently held open.
-
Getting Help and Assistance
View
- There is seating available.
- There is a portable hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: Braille (on request), large print (on request), Makaton (on request) and different languages (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities (The Worsborough Centre)
-
Toilet Facilities
View
- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the right as you enter via the main entrance.
- The toilet with adaptations has a left hand transfer space.
- Ambulant toilet facilities are located off the main clinic corridors.
- The male and female step-free standard toilet facilities are located to the right as you enter via the main entrance.
- The shared step-free standard toilet facilities are located off the main clinic corridors.
-
Changing Places and Changing Facilities
View
- Parent and baby changing facilities are located within the toilet with adaptations.
Parking (The Worsbrough Centre)
-
Car Park
View
- The car park is located in front of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 231cm (width) x 472cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 122cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 5m from the main entrance.
- The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
-
Charges and Restrictions
View
- This car park is for staff, visitors and Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are not available.
-
Drop-off Point
View
- There is not a designated drop-off point available.
Entrance (Main Entrance)
- This entrance is located at the front of the building.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open towards you.
- There is a push pad at a height of 75cm.
- The width of the opening is 164cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open towards you.
- The width of the opening is 165cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a high visual contrast.
- There is step-free level access as you enter.
Reception (SWYFT Community Services)
- The reception is located ahead as you enter the Worsbrough Centre.
- The distance from the main entrance is 3m.
- There is step-free level access to reception.
- The height of the reception desk is 104cm.
- There is a lowered section at the desk.
- The height of the lowered section is 73cm.
- The reception has glazed screens.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested, however it was not working at the time of the survey.
- There is background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Reception (Barnsley Metropolitan Borough Council Social Care)
- The reception is located to the left as you enter the Worsbrough Centre.
- The distance from the main entrance is 4m.
- There is step-free level access to reception.
- The height of the reception desk is 103cm.
- There is a lowered section at the desk.
- The height of the lowered section is 72cm.
- The reception has glazed screens.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Reception (Dr P. C. Katoky Reception)
- The reception is located to the left as you enter the Worsbrough Centre.
- The distance from the main entrance is 8m.
- There is step-free level access to reception.
- The height of the reception desk is 102cm.
- There is a lowered section at the desk.
- The height of the lowered section is 71cm.
- The reception has glazed screens.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Reception (Dove Valley Practice)
- The reception is located to he let as you enter the Worsbrough Centre.
- The distance from the main entrance is 9m.
- There is step-free level access to reception.
- The height of the reception desk is 103cm.
- There is a lowered section at the desk.
- The height of the lowered section is 72cm.
- The reception has glazed screens.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Getting Around (The Worsbrough Centre)
- There is step-free level access throughout all areas.
- Access throughout may include doors permanently held open.
- Some flooring is patterned.
- There is a high visual contrast between the walls and floor in all areas.
- There is background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs with armrests, chairs without armrests and armchairs.
- Lighting levels vary due to the size of the space.
Seating Area (Reception Waiting Area)
-
Location and Access
View
- The waiting area is located opposite the reception desks.
- The most accessible route has step-free level access.
-
Seating Area
View
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests and armchairs.
- Furniture available in this area includes: tables and coffee tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to the size of the space.
Seating Area (Clinic Waiting Area)
-
Location and Access
View
- The waiting area is located off the right side clinic corridor.
- The most accessible route has step-free level access.
-
Seating Area
View
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Some flooring is patterned.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: coffee tables.
- The chairs and tables are fixed.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Toilet with Adaptations (Left Hand Transfer)
-
Location and Access
View
- The toilet surveyed is located to the right as you enter via the main entrance.
- The distance from the main entrance is 11m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 88cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
-
Dimensions and Features
View
- The dimensions of the cubicle are 171cm (width) x 235cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 96cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 95cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 98cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 89cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 93cm.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
