You are on Overview (Vale Drive Primary Care Centre). Skip to the next section.

Overview (Vale Drive Primary Care Centre)

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• About View
  • This is a primary care centre with multiple service available.
  • Services available in the venue include: Sexual Health and Contraception Services, Wheelchair Services, Leg Ulcer Clinic, Podiatry, Longrove Surgery, Barnet Learning Disability Service, Paediatric Eye Services, and Community Dental Services.
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is on-street standard parking.
  • The nearest parking is located on Vale Drive.
  • The nearest train station is New Barnet.
  • The nearest underground station is High Barnet.
  • The nearest bus station is Edgware Bus Station.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access to the building via the Sexual Health and Contraception Services/Wheelchair Services entrance.
  • There is a steep ramp to access the building via the main entrance, which is to the left of the Sexual Health and Contraception Services/Wheelchair Services entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors and doors permanently held open.
  • The lower ground, ground floor and first floor can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is a portable hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair and walking aids.
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.

You are on Toilet and Changing Facilities (Vale Drive Primary Care Centre). Skip to the next section.

Toilet and Changing Facilities (Vale Drive Primary Care Centre)

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• Toilet Facilities View
  • There are 3 toilets with adaptations.
  • Toilets with adaptations are located on the lower ground, ground and first floors.
  • The transfer space varies between left and right in the toilets with adaptations.
  • Ambulant toilet facilities are located in the standard toilets on the ground floor.
  • The male and female step-free toilet facilities are located on the ground floor.
  • The shared step-free toilet facilities are located on the lower ground and ground floors.

You are on Parking (Vale Drive). Skip to the next section.

Parking (Vale Drive)

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• Drop-off Point View
  • There is not a designated drop-off point available.
• On-street Parking View
  • On-street standard parking is available.

You are on Entrance (Sexual Health and Contraception Services/Wheelchair Services Entrance). Skip to the next section.

Entrance (Sexual Health and Contraception Services/Wheelchair Services Entrance)

• This entrance is located at the front of the Vale Drive Primary Care Centre on the lower ground floor.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is a buzzer at a height of 100cm.
• There is a single automatic door at this entrance.
• The door opens towards you.
• The width of the opening is 85cm.
• There is a small lip on the threshold of the opening.
• The door has a low visual contrast.
• There is a push pad or push button to exit at a height of 102cm.

You are on Getting Around (Vale Drive Primary Care Centre). Skip to the next section.

Getting Around (Vale Drive Primary Care Centre)

• There is step-free level access throughout all areas, this may include the use of a lift.
• Access throughout may include manual doors and doors permanently held open.
• There is a high visual contrast between the walls and floor in the majority of walkways.
• There is no (or very little) background noise.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Lighting levels vary due to the size of the space.

You are on Reception (Sexual Health). Skip to the next section.

Reception (Sexual Health)

• The reception is located on the lower ground floor, to the right after entering the Sexual Health and Contraception Services/Wheelchair Services entrance.
• The distance from the Sexual Health and Contraception Services/Wheelchair Services entrance is 3m.
• There is step-free level access to reception.
• The height of the reception desk is 115cm.
• There is a lowered section at the desk.
• The height of the lowered section is 81cm.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is not space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests and chairs without armrests.
• Some seating is fixed.

You are on Toilet with Adaptations (Lower Ground Floor - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Lower Ground Floor - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located on the lower ground floor, ahead and to the right after entering the Sexual Health and Contraception Services/Wheelchair Services entrance.
  • The distance from the Sexual Health and Contraception Services/Wheelchair Services entrance is 14m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 87cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 140cm (width) x 236cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 65cm (from the side of the toilet pan).
  • There is a lever flush on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 43cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 87cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 71cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 73cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 104cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 106cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is no mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 153cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Lift (Vale Drive Primary Care Centre). Skip to the next section.

Lift (Vale Drive Primary Care Centre)

• The lift surveyed is located ahead and to the left after entering the Sexual Health and Contraception Services/Wheelchair Services entrance.
• The distance from the Sexual Health and Contraception Services/Wheelchair Services entrance is 12m.
• The most accessible route to the lift has step-free level access and manual doors.
• The lower ground floor, ground floor and first floor are accessed by this lift.
• The lift door has a medium visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 100cm.
• The internal dimensions of the lift are 110cm (width) x 205cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing and a visual floor indicator.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There are other lifts available at this location which are of a similar size.

You are on Stairs (Vale Drive Primary Care Centre). Skip to the next section.

Stairs (Vale Drive Primary Care Centre)

• The stairs surveyed are located ahead and to the left after entering the Sexual Health and Contraception Services/Wheelchair Services entrance.
• The lower ground floor, ground floor and first floor can be accessed by these stairs.
• There are 20 steps between floors.
• The steps have low visual contrast markings and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Lighting levels are adjustable.

You are on Reception (Longrove Surgery). Skip to the next section.

Reception (Longrove Surgery)

• The reception is located on the ground floor, to the left after exiting the lift.
• The distance from the lift is 3m.
• There is step-free level access to reception.
• The height of the reception desk is 116cm.
• There is a lowered section at the desk.
• The height of the lowered section is 82cm.
• The reception has glazed screens and patterned/distracting backgrounds.
• There is not a hearing assistance system.
• The height of the touchscreen display ranges from 120cm to 146cm from the floor.
• There is background noise in this area which varies depending on the time of day.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests and chairs without armrests.
• Some seating is fixed.

You are on Reception (Outpatients). Skip to the next section.

Reception (Outpatients)

• The reception is located on the ground floor, to the left after exiting the lift.
• The distance from the lift is 12m.
• There is step-free level access to reception.
• The height of the reception desk is 116cm.
• There is a lowered section at the desk.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the time of day.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Seating Area (Ground Floor). Skip to the next section.

Seating Area (Ground Floor)

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• Location and Access View
  • The ground floor seating area is located off of the Longrove Surgery reception seating area.
  • The most accessible route has step-free level access, a lift and manual doors.
  • There is step-free level access into this area.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs without armrests.
  • There is background noise in this area which varies depending on the time of day.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Toilet with Adaptations (Ground Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located on the ground floor, in the corridor to the right of the Longrove Surgery reception.
  • The distance from the lift is 18m.
  • The most accessible route to the toilet has step-free level access, a lift, manual doors and doors permanently held open.
  • There is step-free level access into the facility.
  • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 162cm (width) x 214cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 67cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 90cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rail is on the left as you face the wash basin.
  • The wash basin grab rail has a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 140cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 100cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 95cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin and a pedal bin.
  • There are multiple coat hooks.
  • The coat hooks are 155cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Seating Area (Waiting B). Skip to the next section.

Seating Area (Waiting B)

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• Location and Access View
  • Waiting B is located on the ground floor, to the rear of the building.
  • The most accessible route has step-free level access, a lift, manual doors and doors permanently held open.
  • There is step-free level access into this area.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • There is no (or very little) background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.

You are on Toilet with Adaptations (First Floor - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (First Floor - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located on the first floor, to the left after exiting the lift.
  • The distance from the lift is 5m.
  • The most accessible route to the toilet has step-free level access and manual doors.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 80cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 139cm (width) x 198cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 67cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 87cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rail is on the left as you face the wash basin.
  • The wash basin grab rail has a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 133cm from the floor.
  • There is a wall mounted towel dispenser which can be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 105cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is no mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 154cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Reception (Dental Department). Skip to the next section.

Reception (Dental Department)

• The reception is located on the first floor, to the left and ahead after exiting the lift.
• The distance from the lift is 18m.
• There is step-free level access to reception.
• The height of the reception desk is 115cm.
• There is a lowered section at the desk.
• The height of the lowered section is 81cm.
• There is a clearly signed portable hearing assistance system.
• The hearing assistance system could not be tested at the time of the survey.
• There is no (or very little) background noise in this area.
• Lighting levels were even at the time of the survey.
• There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests and chairs without armrests.
• The seating is fixed.