Access Guide
Summary
- This is a health centre.
- Services within the building include: Surgery Clinics, Children's Health, Anti-coagulation, Women's and Men's Health, Sands End Health Clinic, Connect Health - Physiotherapy West London NHS Trust - Back on Track, CAMHs, Perinatal, Toilets and Baby Change.
- Telephone Numbers: Sands End - 020 3011 5745 Back on Track - 0300 123 1156 Connect Health - 020 3 795 3456 CAMHS - 0203 354 8160 Perinatal - 020 8 354 8180.
Getting Here
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By Road
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- Wandsworth Bridge Road Health Centre is located on Wandsworth Bridge Road and can be accessed from the A3 to the south via Trinity Road.
- Wandsworth Bridge Road Health Centre has both standard and Blue Badge parking for staff and visitors.
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By Bus
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- The nearest bus stop is Sands End Hazlebury Road located on Wandsworth Bridge Road and approximately 100m from the service. The 28, 295, and N28 services stop here.
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By Train
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- The nearest train station is Wandsworth Town. It is 1.1 miles from the service.
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By Underground
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- The nearest underground station is Parsons Green, served by the District Line 1.1 miles from the service.
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Useful Links
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- For bus service information please click on the link below.
- To view the web page described above click here (opens in new tab).
- For Imperial Wharf train service information please click on the link below.
- To view the web page described above click here (opens in new tab).
- For Parsons Green train service information please click on the link below.
- To view the web page described above click here (opens in new tab).
Parking
- The venue does not have its own car park.
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On Street Parking and Drop-off Details
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- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 206cm x 644cm (6ft 9in x 21ft 2in).
- On street Blue Badge parking is located along Broughton Road Approach.
- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located along Broughton Road Approach.
- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the venue.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 138cm (4ft 6in).
- There is not a door release button when exiting.
- The main door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 96cm.
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Ramp/Slope Details
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- The ramp/slope is located immediately after the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides going up the ramp.
- The width of the ramp is 213cm.
- The lighting levels at the ramp/slope are good.
Reception (Ground Floor)
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Reception
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- The reception point is located to the right as you enter.
- The reception point is approximately 5m (5yd 1ft) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is low (76cm or lower).
- There is sufficient space to write or sign documents on the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 25/05/2021.
- The hearing assistance system was working at the time of testing.
- There is a touch screen.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There are seats with armrests on both sides.
- The waiting room / area does not have background music playing.
- There is a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Waiting Room / Area (First Floor)
- There is a waiting room / area.
- The waiting room / area is approximately 5m from the lift.
- There is level access into the waiting room / area.
- Level access is by lift.
- There is a/are door(s) into the waiting room / area.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 88cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Some chairs with armrests are available.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Reception (Second Floor)
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Reception
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- The reception point is located to the right as you exit the lift and through the door.
- The reception point is approximately 15m (16yd 1ft) from the lift.
- Clear signage for the reception area/desk is not visible from the entrance.
- There is step free access to the reception point, via lift.
- There is not a clear unobstructed route to the reception point.
- There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are low to moderate.
- The height of the reception counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is not staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is carpet and vinyl/laminate.
- There is not sufficient space for a wheelchair user to use the waiting area.
- There are seats with armrests on both sides.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Getting Around
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Access
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- There is step free access throughout the building via lift(s).
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Circulation
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- There are doors in corridors which have to be opened manually.
- The type of flooring in walkways and corridors is vinyl.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- Handrails are not provided in corridors.
- Seating is provided in some corridors.
- There is high visual contrast between the walls and floor in all areas.
- The lighting levels are good.
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Signage and Wayfinding
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
- The wayfinding signage does not include pictograms.
- Dementia friendly signage is not provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music in public areas.
- There is a hearing assistance system in the public areas of the building.
- The type of system is a fixed loop.
- There is a hearing system available at the ground floor reception.
- Staff are not trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 25/05/2021.
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Comments
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- The hearing system was working but was slightly quiet at the time.
Other Floors
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Stairs
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- Signs indicating the location of the stairs are clearly visible from the entrance.
- There are manual, heavy, single doors to enter and exit the stairwell on all floors.
- The floors which are accessible by stairs are G, 1, 2.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are provided on landings.
- The lighting levels are good.
Lift
- There is a lift for public use.
- The lift is located through the doors that are directly in front as you enter from the main entrance, and to the left of the ground floor reception.
- Signs indicating the location of this lift are clearly visible from the entrance.
- The lift is approximately 15m (16yd 1ft) from the main entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1, 2.
- There are manual, heavy, single doors to access the lift lobby on all floors.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The visual contrast between the external lift controls and the control plate is low.
- The visual contrast between the external lift control plate and the wall is high.
- The clear door width is 100cm (3ft 3in).
- The dimensions of the lift are 108cm x 209cm (3ft 7in x 6ft 10in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Toilet with Adaptations (Ground Floor - Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located on the left side of the ground floor waiting area and opposite the ground floor reception.
- This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
- The visual contrast between the external door and wall is high.
- The door opens inwards.
- The door is heavy.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 87cm (2ft 10in).
- The visual contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The visual contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 209cm x 234cm (6ft 10in x 7ft 8in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 133cm (4ft 4in).
- There is a flush, however it is not on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The visual contrast between the dropdown rail(s) and wall is medium.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The visual contrast between the wall-mounted grab rail(s) and wall is high.
- The visual contrast between the walls and floor is medium.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and pedal bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 110cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat visual contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 83cm (2ft 9in).
- The visual contrast between the toilet roll holder and the wall is medium.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 77cm (2ft 6in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The visual contrast between the wash basin wall-mounted grab rail(s) and wall is low.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 126cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 81cm (2ft 8in).
- The visual contrast between the hand dryer and the wall is low.
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Comments
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- A member of staff had to be notified to access this toilet at the time of the survey (25/05/2021).
Toilet with Adaptations (First Floor - Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located on the right side of the waiting area and to the right as you enter through the entrance for rooms 13 to 17.
- This accessible toilet is approximately 25m (27yd 1ft) from the lift.
- There is step-free access into the accessible toilet, via lift.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
- The visual contrast between the external door and wall is high.
- The door opens by sliding (Bi-Fold).
- The door is heavy.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 80cm (2ft 7in).
- The visual contrast between the internal door and wall is high.
- The door does not have a horizontal grab rail.
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Toilet Features
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- The dimensions of the accessible toilet are 200cm x 163cm (6ft 7in x 5ft 4in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 93cm (3ft 1in).
- There is a flush, however it is not on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The visual contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The visual contrast between the wall-mounted grab rail(s) and wall is low.
- The visual contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is low.
- The visual contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is medium.
- The visual contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and pedal bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 111cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat visual contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 84cm (2ft 9in).
- The visual contrast between the toilet roll holder and the wall is medium.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 78cm (2ft 7in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The visual contrast between the wash basin wall-mounted grab rail(s) and wall is low.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 105cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 83cm (2ft 9in).
- The visual contrast between the hand dryer and the wall is low.
Toilet with Adaptations (Second Floor - Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located to the right of the second floor reception and at the end of the corridor.
- This accessible toilet is approximately 30m (32yd 2ft) from the lift.
- There is step-free access into the accessible toilet, via lift.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
- The visual contrast between the external door and wall is high.
- The door opens inwards.
- The door is heavy.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 86cm (2ft 10in).
- The visual contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The visual contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 231cm x 223cm (7ft 7in x 7ft 4in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 171cm (5ft 7in).
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The visual contrast between the dropdown rail(s) and wall is medium.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The visual contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is medium.
- The visual contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is low.
- The visual contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and pedal bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 162cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a backrest.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat visual contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 88cm (2ft 11in).
- The visual contrast between the toilet roll holder and the wall is medium.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 78cm (2ft 7in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The visual contrast between the wash basin wall-mounted grab rail(s) and wall is low.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 110cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 88cm (2ft 11in).
- The visual contrast between the towel dispenser and the wall is medium.
- There is not a hand dryer.
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Accessible Shower
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- The shower does have an unobstructed minimum 150cm x 150cm turning space.
- There is a shower unit with a detachable shower head.
- The shower head height is fixed.
- The height of the shower head is 145cm (4ft 9in).
- There is a flip-down/tip-up seat for the shower.
- The seat/chair is not height adjustable.
- The height of the flip-down/tip-up or fixed seat is 48cm (1ft 7in).
- Horizontal and/or dropdown rails are available on both sides of the shower seat.
- The visual contrast between the shower rails and wall is high.
- There is not a vertical grab rail for the shower.
- There is an emergency alarm for the shower.
- The emergency pull cord alarm is fully functional.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 92cm.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
View
- The shared toilet is located on the left side of the ground floor waiting area and opposite the ground floor reception.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 20m from the main entrance.
- The visual contrast between the external toilet door(s) and wall(s) is low.
- There is written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 81cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are good.
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Toilet Facilities 2
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- The shared toilet is located at the rear of the first floor waiting area.
- There is step-free access into the toilet(s), via lift.
- The standard toilet(s) is/are approximately 20m from the lift.
- The visual contrast between the external toilet door(s) and wall(s) is medium.
- There is written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 82cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are good.
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Comments
View
- There is a shower available at the rear of the corridor on the second floor.
- It has an 18cm high step and an adjustable shower head.
Parent and Baby Room (Ground Floor)
- There is a parent and baby room for public use.
- The parent and baby room is located on the left side of the ground floor waiting area and opposite the ground floor reception.
- The parent and baby room is approximately 20m from the main entrance.
- There is step-free access into the parent and baby room.
- Staff do need to be notified for use of the room.
- There is pictorial and written text signage on or near the parent and baby room door.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 99cm (3ft 3in).
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 80cm.
- The wash basin tap type is lever.
- There is a/are chair(s) in the parent and baby room.
- There is a chair with armrests on both sides.
- There is not a toilet in the parent and baby room.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are good.
