Access Guide
Generic (Alternative Services)
- This branch and the business is committed to making the services they offer accessible to all customers. As well as in-person appointments at their office, they can adapt to your needs and requirements by using phone calls, email or video calls – whichever works best for you and your circumstances. If you’d rather see them face-to-face in your own home, they can always accommodate that too. In each branch a portable hearing loop is available on request with 48 hours notice. To find out more or if you have any further questions, please contact your local branch.
Overview
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About
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- There are no toilet facilities.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is not a public car park nearby.
- There is on-street standard parking.
- The nearest train station is Greenwich.
- This station has step-free access.
- The nearest DLR station is Greenwich.
- This DLR station has step-free access.
- The nearest bus station is North Greenwich.
- This bus station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is stepped access at the most accessible entrance.
- There is step-free level access throughout all areas.
- There are no doors to open along circulation routes.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- The alternative formats documents can be provided in include: large print (on request) and different languages (on request).
- There is not a water bowl available for assistance dogs.
Parking
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Public Parking
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- On-street standard parking is available.
- On-street standard parking is available in Greenwich South Street.
Entrance
- This entrance is located in Greenwich High Road.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is sloped and stepped access at the entrance.
- The slope does not bypass the step.
- The slope has a steep gradient.
- There is one step.
- There are no handrails for the step.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the step is 10cm.
- There is a bell at a height of 95cm.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 82cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
Branch
- There is step-free level access throughout all areas.
- There is a high colour contrast between the walls and floor along circulation routes.
- Some of the walls have a reflective finish.
- There is no (or very little) background noise.
- Area signage is not provided.
- Seating available for customers includes: chairs without armrests.
- Furniture available in this branch includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- Lighting levels vary due to the use of large glazed walls.
- There are no meeting rooms in this branch.