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Hamptons - Islington

97-99 Upper Street, Islington, London, N1 0NP

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Access Guide

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Generic (Alternative Services)

  • This branch and the business is committed to making the services they offer accessible to all customers. As well as in-person appointments at their office, they can adapt to your needs and requirements by using phone calls, email or video calls – whichever works best for you and your circumstances. If you’d rather see them face-to-face in your own home, they can always accommodate that too. In each branch a portable hearing loop is available on request with 48 hours notice. To find out more or if you have any further questions, please contact your local branch.

Overview

Parking

  • Public Parking View
    • On-street designated Blue Badge parking is available.
    • The on-street designated Blue Badge parking bays are located in Upper Street.
    • The Blue Badge bays are clearly marked and signposted.

Entrance

  • This entrance is located in Upper Street.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a steep threshold slope at the entrance.
  • There are double manual doors.
  • The doors open away from you.
  • The doors require effort to open.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 80cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.

Branch

  • There is step-free level access throughout all areas.
  • The contrast between the walls and floor varies between low and high along circulation routes.
  • Some of the walls have a reflective finish.
  • Access throughout may include narrow walkways and pillars.
  • There is no (or very little) background noise.
  • Area signage is not provided.
  • Seating available for customers includes: chairs without armrests and stools.
  • Furniture available in this branch includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • Lighting levels vary due to the use of large glazed walls.
  • There are no meeting rooms in this branch.

Toilet with Adaptations (Right Hand Transfer)

  • Location View
    • The toilet surveyed is located to the rear left of the branch.
    • The distance from the entrance is 14m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a low colour contrast.
    • The door requires effort to open.
    • The width of the opening is 86cm.
    • The door has a locking handle.
    • Internally the door has a low colour contrast.
    • There is a grab rail on the internal door, with a low colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 213cm (width) x 210cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 74cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • There is not a wall mounted toilet roll holder.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 77cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a medium colour contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 104cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 176cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.