Access Guide

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Generic (Alternative Services)

This branch and the business is committed to making the services they offer accessible to all customers. As well as in-person appointments at their office, they can adapt to your needs and requirements by using phone calls, email or video calls – whichever works best for you and your circumstances. If you’d rather see them face-to-face in your own home, they can always accommodate that too. In each branch a portable hearing loop is available on request with 48 hours notice. To find out more or if you have any further questions, please contact your local branch.

About View
- There are no toilet facilities.
- View information on opening times.
Parking and Public Transport View
- The venue does not have its own car park.
- There is not a public car park nearby.
- There is on-street standard parking.
- The nearest train station is Hove.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Getting In and Around View
- There is step-free access via a slight slope at the most accessible entrance.
- There is step-free level access throughout all areas.
- There are no doors to open along circulation routes.
- Access throughout may include narrow walkways and narrow openings.
Getting Help and Assistance View
- Seating is available.
- There is not a hearing assistance system.
- The alternative formats documents can be provided in include: Braille (on request), large print (on request) and different languages (on request).
- There is not a water bowl available for assistance dogs.

There is step-free level access throughout all areas.
The contrast between the walls and floor varies between low and high along circulation routes.
Some of the walls have a reflective finish.
There is no (or very little) background noise.
Area signage is not provided.
Seating available for customers includes: chairs with armrests.
Furniture available in this branch includes: tables and desks.
Some desks are fixed.
The surface height of the tables is suitable for wheelchair users.
The clear height under the tables is suitable for wheelchair users.
The surface height of the desks is suitable for wheelchair users.
The clear height under the desks is suitable for wheelchair users.
Lighting levels were even at the time of the survey.
There are 2 meeting rooms in this branch.
Of these meeting rooms, there is step-free access to both of them.