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CM Rent & Sales - Chelmsford

23-23a Duke Street, Chelmsford, Essex, CM1 1HL

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Access Guide

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Alternative Services

  • This branch and the business is committed to making the services they offer accessible to all customers.
  • As well as in-person appointments at their office, they can adapt to your needs and requirements by using phone calls, email or video calls – whichever works best for you and your circumstances.
  • If you’d rather see them face-to-face in your own home, they can always accommodate that too.
  • In each branch a portable hearing loop is available on request with 48 hours notice.
  • To find out more or if you have any further questions, please contact your local branch.

Branch Information

Public Transport and Parking

  • There is a bus stop within approximately 150m of the branch.
  • The nearest train station is Chelmsford.
  • The branch does not have its own car park.
  • There are no parking facilities available at the branch.
  • Public Car Parks View
    • Public parking is available within approximately 200m of the branch.
    • The public parking facilities located close to the branch include: High Chelmer Multi-Storey Car Park.
  • Comments View
    • There are Blue Badge bays on Threadneedle Street 125m from the branch.

Approach (Duke Street)

  • The surface of the approach is tarmac.
  • The approach surface is uneven in places.
  • There is step-free access on the approach.

Outside Access

  • This information is for the entrance located at the front of the branch on Duke Street.
  • There is external signage.
  • There is ramped/sloped and stepped access at this entrance.
  • Entrance View
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with the immediate surroundings.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 107cm (3ft 6in).
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 71cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the main entrance door.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 110cm.
  • Step(s) View
    • The step(s) is/are located at the threshold.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 5cm.

Inside the Branch

  • There is step-free access throughout the branch.
  • The type of flooring in the branch is carpet and laminate.
  • There is flooring in the branch which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • There is a waiting area available in the branch.
  • There is not sufficient space for a wheelchair user to use the seating area.
  • Seating in the branch includes; sofas and armchairs.

Desk(s)

  • There is/are 1 desk(s) in the branch.
  • The desk(s) is/are located to the left from the main entrance. There is a minimum width of 140cm to access the area. The table and sofas are used for customer interactions. The surface height of the table is 45cm.
  • The nearest desk is approximately 3m from the entrance.
  • The desk(s) is/are is clearly visible from the entrance.
  • There is step-free access to the desk(s).
  • There is a clear unobstructed route to the desk(s).
  • Desk Features View
    • There are not screens, windows, TVs or mirrors in front of or behind the desk(s) which could adversely affect the ability of someone to lip read.
    • The desk(s) is/are not placed in front of a plain background.
    • The lighting levels at the desk(s) are good.
    • There is sufficient space to write or sign documents on the desk(s).
    • There is not a hearing assistance system at the desk(s).

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.