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Palmer Snell - Boscombe

719 Christchurch Road , Boscombe, Dorset , BH7 6AQ

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Access Guide

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Alternative Services

  • This branch and the business is committed to making the services they offer accessible to all customers.
  • As well as in-person appointments at their office, they can adapt to your needs and requirements by using phone calls, email or video calls – whichever works best for you and your circumstances.
  • If you’d rather see them face-to-face in your own home, they can always accommodate that too.
  • In each branch a portable hearing loop is available on request with 48 hours notice.
  • To find out more or if you have any further questions, please contact your local branch.

Branch Information

  • For contact details, opening times, and services available in this branch, please click here to visit the Palmer Snell - Boscombe branch page on their website (opens in a new tab).
  • This branch is located in/on a main shopping street/area.
  • Help and Assistance View
    • There is not a colleague trained in British Sign Language.
    • The alternative formats documents can be provided in include; Braille on request, large print on request, audio and audio on request.

Public Transport and Parking

  • There is a bus stop within approximately 150m of the branch.
  • The nearest train station is Bournemouth.
  • The branch does not have its own car park.
  • On Street Parking View
    • Clearly signed and/or marked on street Blue Badge parking bays are available.
    • The on street Blue Badge parking bay(s) is/are located on Christchurch Road.
    • Standard on street parking is available (within approximately 50m of the branch).
  • Public Car Parks View
    • Public parking is not available within approximately 200m of the branch.

Approach

  • The surface of the approach is tarmac.
  • The approach surface is uneven in places.
  • Bollards View
    • There are fixed bollards on the approach.
    • The minimum width between the bollards/wall is 149cm.
    • The bollards do not have a high visual contrast to prevent them being hazardous to visually impaired people.
  • Ramp/Slope View
    • There is a slope with a very slight incline.
  • Comments View
    • The very slight slope runs down to a dropped kerb leading to a road crossing. outside the branch.

Outside Access

  • This information is for the entrance located on the corner of the branch at the intersection of Christchurch Road and Crabton Close Roadoad.
  • There is external signage.
  • There is ramped/sloped and stepped access at this entrance.
  • Entrance View
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with the immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) both ways.
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) may be difficult to open.
    • The width of the door opening is 74cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located immediately in front of the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a/are not handrail(s) at the ramp.
  • Step(s) View
    • The step(s) is/are located in front of the entrance leading onto the slope.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 6cm.

Inside the Branch

  • There is step-free access throughout the branch.
  • The type of flooring in the branch is carpet.
  • The lighting levels are good.
  • There is not a waiting area available in the branch.
  • Seating can be provided for customers while they wait.
  • Seating in the branch includes; chairs with no armrests.

Desk(s)

  • There is/are 5 desk(s) in the branch.
  • The desk(s) is/are located ahead and then to the left and right of the branch.
  • The nearest desk is approximately 3m from the entrance.
  • The desk(s) is/are is clearly visible from the entrance.
  • There is step-free access to the desk(s).
  • There is a clear unobstructed route to the desk(s).
  • Desk Features View
    • There are not screens, windows, TVs or mirrors in front of or behind the desk(s) which could adversely affect the ability of someone to lip read.
    • Some of the desks are placed in front of a plain background.
    • The lighting levels at the desk(s) are good.
    • The distance between the floor and the underside of the desk(s) is 70cm.
    • There is sufficient space to write or sign documents on the desk(s).
    • None of the desks have clear space under them.
    • There is not a hearing assistance system at the desk(s).
    • There is an additional designated desk from which mortgage advice is provided. The underside of the desk is 70cm from the floor. There is a 150cm space in front of the desk for a wheelchair to turn. (Photographs 6 & 7).

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) for customer use.
  • The nearest accessible toilet(s) is/are located Boscombe bus station, Christchurch Road, BH1 4BP.

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located Boscombe bus station, Christchurch Road, BH1 4BP.