Access Guide
Overview
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About
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- The gallery displays art relating to the history of coal mining in the area.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a taxi rank.
- The nearest train station is Bishop Auckland.
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include narrow walkways.
- The ground, first, and second floors can be accessed via a platform lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Related Access Guides View
Access To
- The museum is located on Markeplace, opposite the on-street parking.
- The distance from the on-street parking is 15m.
- The most accessible route has a steep ramp or slope and manual doors.
Entrance
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
- There is a single manual door at this entrance.
- The door is permanently held open.
- The width of the opening is 83cm.
- There is a small lip on the threshold of the opening.
- The door has a medium visual contrast.
- There is a second single manual door.
- The second door opens away from you.
- The width of the opening is 81cm.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with a handrail on the right going up.
Counter
- The counter is located ahead.
- The distance from the entrance door is 2m.
- The most accessible route to the counter has manual doors.
- There is step-free level access to the counter.
- The height of the counter is 104cm.
- There is a lowered section at the counter.
- The height of the lowered section is 75cm.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system could not be tested at the time of the survey.
- There may be background noise in this area.
- Some flooring is shiny.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Exhibition Space
- All exhibits are indoors.
- There is step-free level access throughout all areas, this may include the use of a lift.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- There may be background noise.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Display information includes: televisions/screens, interactive exhibits at a suitable height for a wheelchair user and information boards.
- There is a fixed hearing assistance system which is not clearly signed.
- The hearing assistance system could not be tested at the time of the survey.
- Seating available in this area includes: benches.
- Furniture available in this area includes: tables.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
Toilet with Adaptations
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Location and Access
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- The toilet surveyed is located at the rear of the building.
- The distance from the main entrance is 35m.
- The most accessible route to the toilet has a steep ramp or slope and step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 88cm.
- The door has a lever twist lock.
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 138cm (width) x 199cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 56cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There are horizontal grab rails on both sides of the toilet.
- The horizontal grab rails have a medium visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 88cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a medium visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 112cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 102cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a waste bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 191cm from the floor.
- The height of the baby change facility when in use is 105cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Standard Toilet Facilities
- The shared standard toilet facilities were surveyed.
- The toilet is located at the rear of the building.
- The distance from the main entrance is 34m.
- The most accessible route has a steep ramp or slope and a step.
- There is stepped access into the toilet.
- The slope has a steep gradient.
- There is 1 step with no handrails.
- The step is clearly marked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 11cm.
- There is pictorial signage on or near the door.
- Internally the door has a low visual contrast.
- There is a hand dryer available.
- The wash basin has a push tap.
- Lighting levels were even at the time of the survey.
Lift
- The lift surveyed is located to the right rear of the counter area.
- This lift is a platform lift.
- The distance from the main entrance is 10m.
- The most accessible route to the lift has step-free level access.
- The ground, first and second floors are accessed by this lift.
- The lift door has a low visual contrast.
- The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 94cm (width) x 144cm (depth).
- The internal lift control buttons have a high visual contrast, Braille markings and tactile markings.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- The button needs to be pressed constantly when in use.
- Internally the lift has: a visual floor indicator and a separate door to exit.
- Lighting levels were even at the time of the survey.
