Access Guide
Overview
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Parking and Public Transport
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- The venue has its own car park.
- The nearest train station is Stocksfield.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab)
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- Documents are available in the following formats: large print (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
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Car Park
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- The car park is located in front of the Welcome Building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front of the building.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
- The ramp bypasses the steps.
- There are 3 steps with no handrails.
- The steps are unmarked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 23cm.
- The depth of the steps is between 30cm and 45cm.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 190cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
Reception
- The reception is located directly ahead as you enter the entrance.
- The distance from the entrance is 7m.
- There is step-free level access to reception.
- The height of the reception desk is 113cm.
- There is not a lowered section at the desk.
- The reception has patterned/distracting backgrounds.
- There is not a hearing assistance system.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: sofas, armchairs and chairs without armrests.
- Furniture available in this area includes: tables.
Seating Area (Front Patio)
- The seating area is located to the front of the building.
- The seating area is uncovered.
- The most accessible route to the seating area has a steep ramp or slope.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Furniture available in this area includes: picnic tables.
