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Bagel Factory

78 Long Acre, London, WC2E 9NG

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Access Guide

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Overview

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street standard parking is available.
    • The on-street parking is located in Drury Lane.
      There are parking charges for on-street parking. This is done by calling 020 7125 9090, or texting 07860 022 205 and quoting location number 8312.
      There is a max stay of 4 hours with no return within 1 hour.

Outdoor Seating

  • The outdoor seating is located outside of the venue.
  • There is step-free access to the outdoor seating.
  • The distance between the floor and the underside of the lowest dining table is 70cm.
  • The distance between the floor and the underside of the highest dining table is 70cm.
  • The standard height for the underside of dining tables is 72cm.
  • No chairs are permanently fixed.
  • No tables are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of flooring in this area is tarmac.

Entrance

  • This entrance is located at the front of the shop.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is stepped access at the entrance.
  • There is 1 step with no handrails.
  • The step is clearly marked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the highest step is 11cm.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 85cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is step-free level access as you enter.

Eating and Drinking

  • Location and Service View
    • The most accessible route has step-free level access.
    • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
    • Full table service is available on request only.
    • Menus are wall-mounted, digital and available on a mobile phone app.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located straight ahead as you enter.
    • There is step-free level access to the counter.
    • The height of the counter is 92cm.
    • There is not a lowered section at the counter.
    • The counter has glazed screens which may affect the ability of someone to lip read.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a low visual contrast.
    • Seating available in this area includes: high stools.
    • Furniture available in this area includes: high tables.
    • The tables are fixed.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • Lighting levels vary due to the use of large glazed walls.
    • The surface and underside heights of the indoors tables are 110cm and 106cm respectively.