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Covent Garden Streets - Central, Piazza and Market Hall

Covent Garden, London, WC2E 8RE

Access Guide

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Overview

  • About View
    • This guide covers the following areas: James Street and Floral Street (including Rose Street, Floral Court, Hannover Place and Langley Court), The Piazza, King Street, Henrietta Street, Maiden Lane, Southampton Street and the Market Building.
    • Public transport facilities in this area include: a train station, a bus stop and underground stations.
    • The train station is Charing Cross.
    • The underground station is Covent Garden (Stepped Access only).
    • The underground station is Tottenham Court Road (Step Free Access Station).
    • In this area there is a public car park with Blue Badge parking.
    • The public car park is located on Bedfordbury.
    • Facilities available in this area include: toilets with adaptations and standard toilets.

Public Toilet Facilities - Covent Garden

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • The toilets with adaptations are located on Tavistock Street next to Jubilee Market.
    • All toilets with adaptations have a left hand transfer space.
    • Some of the restaurants, bars, cafes, shops, museums, theatres, tourist attractions and hotels will have their own toilet with adaptations facilities for the use of customers/visitors.
    • Female and male standard toilet facilities with stepped access are located on the lower level of the Market building, they are operated by 2theloo , there is a charge to use these toilets.
    • Female and male standard toilet facilities with stepped access are located on the West Piazza side of the St Pauls Church.
    • . Some of the restaurants, bars, cafes, shops, museums, theatres, tourist attractions and hotels will have their own toilets for the use of customers/visitors. .

Covent Garden Public Parking

  • Public Parking View
    • On-street designated Blue Badge parking and standard parking is available.
    • The on-street designated Blue Badge parking bays are located on Long Acre, Floral Street, Bow Street, Tavistock Street and Southampton Street.
    • The Blue Badge bays are signposted and have markings which are faded.
    • Free parking for Blue Badge holders is for 4 hours only
    • The standard on street parking is located on Shelton Street, Russell Street, Wellington Street, Tavistock Street, Southampton Street and Garrick Street.
    • Parking is limited to a maximum of 2 to 4 hours depending on the street, and with no return within 1 hour.
    • Blue Badge holders may use standard bays on payment of the appropriate fee, but are also entitled to an additional hour extended parking for free.
    • There are loading bays which can be used by Blue Badge Holders on Mercer Street and Earlham Street.
    • There are public cars parks available in and near Covent Garden including Q-Park Bedfordbury, NCP Car Park on Drury Lane, and Q-Park Chinatown.

James Street

  • This section covers the pedestrianised area of James Street between Long Acre Road and The Piazza.
  • Circulation routes in this area include: pavements, a pedestrianised zone and road crossings.
  • Pedestrian circulation routes have block paving, paving slabs and cobbled surfaces.
  • There are potential obstacles in some areas which include: uneven surfaces, bollards, bins, signs, street furniture, parked cars and overcrowding.
  • This area is step-free with slight slopes.
  • Only some of the pathways are wide enough for wheelchair users.
  • Signage here includes: information boards, maps and street signs.
  • There are some seats in this area for people to rest.

Floral Street, Rose Street, Floral Court, Hannover Place and Langley Court

  • This section covers the pedestrianised area of Floral Street between Garrick Street and Bow Street.
  • Circulation routes in this area include: pavements, pedestrianised zones and road crossings.
  • Pedestrian circulation routes have tarmac, block paving, paving slabs and cobbled surfaces.
  • There are potential obstacles in some areas which include: uneven surfaces, bollards, bins, signs, parked cars, parked bicycles and building works.
  • This area is step-free with varying slopes.
  • Only some of the pathways are wide enough for wheelchair users.
  • Signage here includes: street signs.
  • There are not any seats in this area for people to rest.
  • There are multiple pedestrian lanes located between Floral Street and Long Acre, including: Hanover Place, Langley Court, and Rose Street. These lanes have unmarked crossings.
  • Floral Court is located between Floral Street and King Street. Access to Floral Court is via a steep ramp.
  • Pedestrian circulation routes have paving slabs surface.

The Piazza and King Street

  • This section covers the pedestrianised area of The Piazza and King Street.
  • Circulation routes in this area include: pavements, pedestrianised zones and side street crossings.
  • Pedestrian circulation routes have block paving, paving slabs and cobbled surfaces.
  • There are potential obstacles in some areas which include: uneven surfaces, bollards, bins, signs, street furniture, parked cars and parked bicycles.
  • This area is step-free with very easy slopes.
  • Only some of the pathways are wide enough for wheelchair users.
  • Signage here includes: information boards and street signs.
  • There are some seats in this area for people to rest.

Henrietta Street

  • This section covers the pedestrianised area of Henrietta Street between Bedford Street and The Piazza.
  • Circulation routes in this area include: pavements, a pedestrianised zone and side street crossings.
  • Pedestrian circulation routes have tarmac, block paving, paving slabs and cobbled surfaces.
  • There are potential obstacles in some areas which include: uneven surfaces, bollards, bins, signs, street furniture, parked cars and road works.
  • This area is step-free with very easy slopes.
  • Only some of the pathways are wide enough for wheelchair users.
  • Signage here includes: information boards, maps and street signs.
  • There are some seats in this area for people to rest.

Toilet with Adaptations (Tavistock Court - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located in the Tavistock Court, near the Covent Garden Market Building.
  • Route View
    • The most accessible route to the toilet has a steep slope.
    • There are no doors to open along the most accessible route.
    • This route has bollards.
  • Access View
    • There is step-free access via ramp into the facility.
    • The ramp has a steep gradient.
    • The ramp is between 75cm and 150cm wide.
    • There are handrails on both sides.
    • There is pictorial signage on or near the door.
    • The door opens inwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 92cm.
    • There is a second door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 90cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 163cm (width) x 178cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 100cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 93cm from the floor.
    • The wash basin has a push tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 83cm from the floor.
    • There is a vertical grab rail on the left side of the wash basin.
    • The wash basin grab rail has a high colour contrast.
    • There is not a soap dispenser.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low colour contrast.
    • The hand dryer is 123cm from the floor.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin.
    • There is one coat hook.
    • The coat hook is 176cm from the floor.
    • The height of the baby change facility when in use is 91cm.
    • The walls and floor colour contrast varies between low and high.
    • Lighting levels vary due to the use of large glazed walls.

The Market Building

  • Location and Route View
    • The Market Building is located in the centre of the Covent Garden.
    • The most accessible route has a slight slope.
    • This route has uneven surfaces.
  • Access View
    • The Central Avenue Apple Market entrance was surveyed.
    • There are 14 other entrances located on all sides of the building.
    • There is step-free access via ramp into the building.
    • The ramp has a slight gradient.
    • The ramp is over 150cm wide.
    • There are no handrails for the ramp.
  • Building information View
    • Services and facilities available in the building include: markets, fashion and accessories, health and beauty, gifting and stationery, bars and pubs, cafes, restaurants, and performance areas.
    • There is not a toilet with adaptations available.
    • The building has the following floors: Lower Ground, Ground and 1.
    • There is stepped access only to other floors.
    • The building floors are named as: Lower Courtyards, Ground Floor, and Upper Floor.
  • Getting Around View
    • There is step-free level access throughout the majority of areas on all floors.
    • The following areas have stepped access: Lower Courtyards.
    • Access throughout may include uneven surfaces.
    • There is background noise in this area which varies depending on the function/event.
    • There is wayfinding, overhead aisle and overhead area signage.
    • Signage is clearly visible with high contrasting colours.
    • Seating available in the building includes: benches.
    • Lighting levels vary due to the size of the space.
    • Female and male standard toilet facilities with stepped access are located on the lower level of the Market building.
    • The toilets are operated by 2theloo and there is a charge to use these toilets.

Stairs (The Market Building)

  • The stairs are located in the centre of the Market building.
  • Lower Courtyards and Ground Floor can be accessed by these stairs.
  • There are handrails on both sides.
  • The handrails are not easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels vary due to the size of the space.

Maiden Lane

  • This section covers the pedestrianised area and cycle zone of Maiden Lane between Southampton Street and Bedford Street.
  • Circulation routes in this area include: pavements, a pedestrianised zone and road crossings.
  • Pedestrian circulation routes have tarmac, block paving and paving slabs surfaces.
  • There are potential obstacles in some areas which include: uneven surfaces, bollards, bins, signs, street furniture, parked cars, building works and road works.
  • This area is step-free and level.
  • Only some of the pathways are wide enough for wheelchair users.
  • Signage here includes: street signs.
  • There are not any seats in this area for people to rest.

Southampton Street

  • This section covers Southampton Street between Strand and The Piazza.
  • Circulation routes in this area include: pavements, road crossings and a side street crossing.
  • Pedestrian circulation routes have tarmac, block paving and paving slabs surfaces.
  • There are potential obstacles in some areas which include: bins, signs, street furniture, parked cars, parked bicycles and road works.
  • This area is step-free with slight slopes.
  • Only some of the pathways are wide enough for wheelchair users.
  • Signage here includes: information boards, maps and street signs.
  • There are some seats in this area for people to rest.