Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- The nearest train station is Charing Cross.
- The nearest underground station is Covent Garden.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is stepped access at the most accessible entrance.
- There is step-free level access throughout.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is no seating available.
- There is no hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front of the venue.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is stepped access at the entrance.
- There is 1 step with no handrails.
- The step is clearly marked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 20cm.
- There is a bell at a height of 163cm.
- There are double manual doors at this entrance, however one door is locked.
- The door opens away from you.
- The width of the opening is 60cm.
- The doors have a high visual contrast.
- There is step-free level access as you enter.
Shop
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Getting Around
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- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are under 120cm.
- The flooring is shiny.
- There is a low visual contrast between the shelving and floor throughout this area.
- There is background noise.
- Signage is not provided.
- Customers can obtain online items from the payment counter.
- Lighting levels were even at the time of the survey, with unshaded light sources.
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Payment
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- The checkout area is located towards the rear right of the venue.
- There is step-free level access to the checkout area.
- The venue has a payment counter.
- The queue width for the main checkouts is at least 150cm and there is no need to turn.
- The height of the payment counter is 110cm.
- There is a lowered section at the counter.
- The height of the lowered section is 81cm.
- There is not a hearing assistance system.
- Lighting levels were even at the time of the survey.