You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town.
• This venue is situated in Crawley.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park type is open air/surface.
  • There are 10 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 360cm x 600cm (11ft 10in x 19ft 8in).
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Reception). Skip to the next section.

Outside Access (Reception)

• This information is for the entrance located at the front of the West Stand.
• There is not level access into the venue.
• The main doors open both ways.
• The doors are double width.
• The doors are heavy.
• The door opening is 200cm (6ft 7in) wide.

You are on Level Change (Reception). Skip to the next section.

Level Change (Reception)

• There is a ramp or slope to access this service.
• The ramp or slope is located at the entrance.
• The ramp or slope is permanent.

You are on Outside Access (Directors' and Players' Entrance and Lift). Skip to the next section.

Outside Access (Directors' and Players' Entrance and Lift)

• This information is for the entrance located at the front of the West Stand.
• This entrance is used to access the designated accessible seating areas and accessible toilets on the first floor of the West Stand.
• On match days there are stewards stationed at the entrance to provide assistance.
• There is not level access to the service.
• The main doors open towards you (pull).
• The doors are double width.
• The door opening is 160cm (5ft 2in) wide.

You are on Level Change (Director's and Player's Entrance). Skip to the next section.

Level Change (Director's and Player's Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located at the entrance.
• The ramp or slope is permanent.

You are on Lift (West Stand). Skip to the next section.

Lift (West Stand)

• There is a lift for public use.
• The lift is located just beyond the Directors' and Players' entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• The lift is 3m (9ft 10in) from Directors' and Players' entrance.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is bright.

You are on Outside Access (West Stand Gate 22). Skip to the next section.

Outside Access (West Stand Gate 22)

• This information is for the entrance located on the front of the West Stand.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are single width.
• The door opening is 240cm (7ft 10in) wide.

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• Comments View
  • On match days there are stewards stationed at the entrance to provide assistance.
  • The entrance is used to overcome the turnstiles.

You are on Level Change (Gate 22). Skip to the next section.

Level Change (Gate 22)

• There is a ramp or slope to access this service.
• The ramp or slope is located at the entrance.
• The ramp or slope is permanent.

You are on Outside Access (West Stand Gate 23). Skip to the next section.

Outside Access (West Stand Gate 23)

• This information is for the entrance located at the front of the West Stand.
• There is level access into the venue.
• The main doors open towards you (pull).
• The doors are single width.
• The door opening is 240cm (7ft 10in) wide.

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• Comments View
  • On match days there are stewards stationed at the entrance to provide assistance.
  • The entrance is used to overcome the turnstiles.

You are on Outside Access (GFS Stand - Home Supporters). Skip to the next section.

Outside Access (GFS Stand - Home Supporters)

• This information is for the entrance located on the corner of the Bruce Winfield & GFS Stand.
• There is level access into the venue.
• The main doors open towards you (pull).
• The doors are double width.
• The door opening is 360cm (11ft 10in) wide.

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• Comments View
  • On match days there are stewards stationed at the entrance to provide assistance.
  • The entrance is used to overcome the turnstiles.

You are on Outside Access (Gate 25 - Away Supporters). Skip to the next section.

Outside Access (Gate 25 - Away Supporters)

• This information is for the entrance located on the corner of the K-RL Stand and the GFS Stand.
• There is not level access into the venue.
• The main doors open away from you (push).
• The door opening is 360cm (11ft 10in) wide.

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• Comments View
  • On match days there are stewards stationed at the entrance to provide assistance.
  • The entrance is used to overcome the turnstiles.

You are on Level Change (Gate 25 - Away Supporters). Skip to the next section.

Level Change (Gate 25 - Away Supporters)

• There is a ramp or slope to access this service.
• The ramp or slope is located at the entrance.
• The ramp or slope is permanent.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 1m (3ft 3in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high height.
• The desk does not have a lowered section.
• Lighting levels are bright.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played before and after matches.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are varied.

You are on Sports Ground (Accessible Seating). Skip to the next section.

Sports Ground (Accessible Seating)

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• Non-Segregated Seating View
  • Home and Away wheelchair users have separate seating areas.
• Comments View
  • The view from all of the designated areas are good.
  • There is not an audio description service.
  • In all stands a companion can sit beside/near you.
  • There are accessible toilets located near all of the designated areas.
  • Home support seating
  • Wheelchair users have a choice of designated accessible seating areas. Please call the venue on 01293 410000 to select your seating area.
  • There are 4 designated spaces for home fans on the front of the GFS Stand.
  • There are 6 designated spaces for home fans on the front of the Bruce Winfield corner of West Stand.
  • There are 9 designated spaces for home fans on the first floor of the West Stand.
  • There are 6 designated spaces for homes fans on the front of the K-RL corner of the West Stand. These spaces are sometimes used by away fans.
  • There is a designated area for home fans at the front of the Bruce Winfield Stand.
  • The Bruce Winfield Stand is a standing terrace.
  • Away support seating
  • Wheelchair users have a designated accessible seating area.
  • There are 4 designated spaces for away fans on the front of the GFS stand
  • There is a designated area for away fans at the front of the K-RL Stand.
  • The K-RL Stand is a standing terrace.

You are on Level Change (Sports Ground - GFS Stand). Skip to the next section.

Level Change (Sports Ground - GFS Stand)

• There are easy ramps leading up to home and away designated areas on the GFS Stand.

You are on Outside Access (Redz Bar Entrance). Skip to the next section.

Outside Access (Redz Bar Entrance)

• This information is for the entrance located behind the Bruce Winfield Stand.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are heavy.
• The door opening is 190cm (6ft 3in) wide.

You are on Level Change (Redz Bar Entrance). Skip to the next section.

Level Change (Redz Bar Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located at the entrance.
• The ramp or slope is permanent.

You are on Outside Access (Redz Bar Match Day Entrance). Skip to the next section.

Outside Access (Redz Bar Match Day Entrance)

• This information is for the entrance located behind the Bruce Winfield Stand.
• This entrance is used to enter the Redz Bar on match days.
• There is level access to the service.
• The main doors open towards you (pull).
• The doors are double width.
• The door opening is 140cm (4ft 7in) wide.

You are on Inside Redz Bar. Skip to the next section.

Inside Redz Bar

• The following information is for the bar.
• Once inside, there is level access to the service.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is ample room for a wheelchair user to manoeuvre.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The distance between the floor and the lowest dining table is 63cm (2ft).
• The distance between the floor and the highest dining table is 63cm (2ft ).

You are on Other Floors (West Stand). Skip to the next section.

Other Floors (West Stand)

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is bright.

You are on Accessible Toilet (West Stand - Gate 23). Skip to the next section.

Accessible Toilet (West Stand - Gate 23)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 7m (22ft 12in) from the Gate 23 entrance.
  • The accessible toilet is located just beyond Gate 23.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door is light.
  • The dimensions of the accessible toilet are 150cm x 210cm (4ft 11in x 6ft 11in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is a functional emergency alarm available.
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors in the accessible toilet.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • Lighting levels are bright.

You are on Accessible Toilet (The Bruce Winfield Stand - West Stand). Skip to the next section.

Accessible Toilet (The Bruce Winfield Stand - West Stand)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 7m (22ft 12in) from the Gate 22.
  • The accessible toilet is located just after you enter.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door is light.
  • The dimensions of the accessible toilet are 150cm x 200cm (4ft 11in x 6ft 7in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 84cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is a functional emergency alarm available.
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors in the accessible toilet.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • Lighting levels are bright.
• Comments View
  • There is a similar accessible toilet on the other side of the concourse.

You are on Accessible Toilet (West Stand - First Floor). Skip to the next section.

Accessible Toilet (West Stand - First Floor)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 2m (6ft 7in) from the lift.
  • The accessible toilet is located opposite the lift.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door is light.
  • The dimensions of the accessible toilet are 144cm x 200cm (4ft 9in x 6ft 7in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 73cm (2ft 5in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is a functional emergency alarm available.
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors in the accessible toilet.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • Lighting levels are bright.
• Comments View
  • There is a similar accessible toilet on the first floor with the lateral transfer space on the right.

You are on Accessible Toilet (The Bruce Winfield Stand). Skip to the next section.

Accessible Toilet (The Bruce Winfield Stand)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 18m (20yd) from the designated seating.
  • The accessible toilet is located in the Bruce Winfield Stand.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door is light.
  • The dimensions of the accessible toilet are 150cm x 195cm (4ft 11in x 6ft 5in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is not a functional emergency alarm available.
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors in the accessible toilet.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • Lighting levels are bright.

You are on Accessible Toilet (Away Supporters). Skip to the next section.

Accessible Toilet (Away Supporters)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 10m (32ft 10in) from the Gate 25 - Away Supporters entrance.
  • The accessible toilet is located just beyond the entrance.
  • There is not level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 79cm (2ft 7in).
  • The door is light.
  • The dimensions of the accessible toilet are 200cm x 220cm (6ft 7in x 7ft 3in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 130cm (4ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is a functional emergency alarm available.
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are not mirrors in the accessible toilet.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • Lighting levels are bright.

You are on Level Change (Away Supporters - Accessible Toilet). Skip to the next section.

Level Change (Away Supporters - Accessible Toilet)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up to the toilet.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located throughout the ground.
  • Lighting levels are bright.

You are on Accessible Toilet (Redz Bar). Skip to the next section.

Accessible Toilet (Redz Bar)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 7m (22ft 12in) from the Redz Bar entrance.
  • The accessible toilet is located at the side of the bar.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door is light.
  • The dimensions of the accessible toilet are 146cm x 210cm (4ft 9in x 6ft 11in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not a functional emergency alarm available.
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors in the accessible toilet.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • Lighting levels are bright.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.

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• Comments View
  • This link gives transport information to people wanting to get to the stadium from the train station via bus:
  • www.metrobus.co.uk.