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Crawley Library

Southgate Avenue, Crawley, West Sussex, RH10 6HG

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Access Guide

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Introduction

  • Services / facilities within the building include several meeting rooms for hire, computers, a fax machine and photocopier on the ground and first floor, several study areas, local information area, a children's library.
  • Services / facilities within the grounds include tourist and local information.

Opening Times

  • Monday 09:00 - 18:00.
  • Tuesday 09:00 - 18:00.
  • Wednesday 09:00 - 18:00.
  • Thursday 09:00 - 18:00.
  • Friday 09:00 - 18:00.
  • Saturday 09:00 - 17:00.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Crawley.
  • The bus stop outside the front of the library is served by the number 20 bus, going to Broadfield and Pease Pottage.
  • Crawley Bus Station is across the road, on the other side of County Mall.
  • Most metrobuses go through there.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (towards you).
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 71cm from floor level.
    • The door(s) is/are double width.
    • The width of the door opening is 187cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 203cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • There is an additional push pad at the entrance which is 91cm high.
    • There is also a push pad to exit the library which is 95cm high.
    • The height of the book return box at the main entrance is 119cm.
    • There are security barriers located after the second set of doors which are 116cm wide.

Reception (Ground Floor)

  • The desk/counter is 8m (8yd 2ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are good.
  • There is not a hearing assistance system.

Counter (Ground Floor - Enquiry Point)

  • The counter is 10m (10yd 2ft) from the main entrance.
  • There is level access to the counter from the entrance.
  • There is not a bell to attract attention.
  • There is not sufficient space to write or sign documents on the counter.
  • The height of the counter is 94cm (3ft 1in).
  • There is not a lowered section.
  • There is not a hearing assistance system.
  • Lighting levels are good.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.

Library

  • This library does not have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does have a regular supply of books in audio format.
  • There is an ordering service.
  • The library does have computers with accessible software.
  • Accessible software includes Zoomtext.
  • Auxiliary aids are not available for computer users.
  • Comments View
    • All computers are touchscreen.
    • There is a computer with an accessible keyboard located on the first floor of the library.
    • There are dyslexia-friendly coloured sheets that can be placed inside books to assist with reading.
    • The self-service borrow and return machine ranges between 99cm-144cm high.
    • The machine has an accessibility feature which can enlarge the text.
    • The height of the self-service book drop-off box is 70cm.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 32m (34yd 2ft) from the main entrance.
    • This accessible toilet is located on the ground floor of the library, to the right as you face the lift.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 150cm x 240cm (4ft 11in x 7ft 10in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 40cm (1ft 4in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 110cm (3ft 7in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a high visual contrast between the external door and wall.
    • There is a high visual contrast between the internal door and wall.
    • There is a high visual contrast between the wall-mounted grab rail(s) and wall.
    • There is a high visual contrast between the dropdown rail(s) and wall.
    • There is a high visual contrast between the walls and floor.
    • The lighting levels are good.
  • Comments View
    • There are similar toilets with adaptations located in the same location on the first and second floors of the library.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located on the ground floor of the library, to the right as you face the lift.
    • The female and male toilets are approximately 30m (32yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels in the female and male toilets are good.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located on the first floor of the library.
    • The shared toilet(s) is/are approximately 5m (5yd 1ft) from the lift.
    • Inside the venue, there is level access to the shared toilet(s).
    • Lighting levels in the shared toilets are good.
  • Comments View
    • The standard toilet facilities on the second floor of the library are located within the toilet with adaptations.

Standard Toilet(s) (Ground Floor - Children's Toilet)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located on ground floor of the library, to the rear of the Children's Library section.
    • The shared toilet(s) is/are approximately 24m (26yd 9in) from the main entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • Lighting levels in the shared toilets are moderate to good.

Parent and Baby Room (Ground Floor - Children's Library)

  • There is a parent and baby room for public use.
  • The parent and baby room is located on the ground floor of the library, to the rear of the Children's Library section and on the left.
  • The parent and baby room is approximately 25m from the main entrance.
  • There is step-free access to the parent and baby room.
  • Staff do not need to be notified for use of the room.
  • There is Braille, pictorial and written text signage on or near the parent and baby room door.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 79cm (2ft 7in).
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 66cm.
  • The wash basin tap type is push.
  • There is a/are chair(s) in the parent and baby room.
  • There is not a chair with armrests on both sides.
  • There is not a toilet in the parent and baby room.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels are moderate to good.

Lift

  • There is a lift for public use.
  • The lift is located to the rear of the venue.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 26m (28yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 110cm x 210cm (3ft 7in x 6ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is low to moderate.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are good.

Reception (First Floor)

  • The desk/counter is 12m (13yd 4in) from the lift.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are good.
  • There is not a hearing assistance system.

Reception (Second Floor)

  • The desk/counter is 14m (15yd 11in) from the lift.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are good.
  • There is not a hearing assistance system.

Additional Info

  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are available.