Access Guide
Location
- The nearest National Rail station is Crawley.
Opening Hours
Parking (Multi-Storey)
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- The car park type is multi storey.
- There is/are 5 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 380cm x 400cm (12ft 6in x 13ft 1in).
- The car park surface is tarmac.
- The car park does have a height restriction barrier.
- The maximum height is 210cm (6ft 11in).
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Comments
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- This venue has two car parks. The Town Hall multi-storey car park is located at the rear of the Town Hall. Designated parking is available on level 2.
- Any one with a disabled badge can park for free anywhere in this carpark
- This level opens directly onto the ground floor level of the Town Hall.
- There are 3 designated parking bays available in front of the Town Hall next to the drop off area.
Parking (Open Air)
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park is at the front of the venue.
- The car park type is open air/surface.
- There is/are 5 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 305cm x 420cm (10ft x 13ft 9in).
- The nearest designated bay is 11m (12yd 1in) from the main entrance.
- The furthest designated bay is 21m (22yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located at the front of the venue.
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Comments
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- The convenient dropoff point is located outside the main entrance.
Outside Access (The Boulevard)
- There is level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 210cm (6ft 11in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 110cm (3ft 7in) wide.
Outside Access (Multi-Storey Car Park)
- This information is for the entrance located at the rear of the venue, on the first floor.
- The bell is in a suitable position to allow wheelchair users to gain access.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 152cm (4ft 12in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 132cm (4ft 4in) wide.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- The lighting levels are bright.
Other Floors
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Steps
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- The floors which are accessible by stairs are G - 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
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Comments
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- There are separate stairs available that access all levels of the Town Hall car park.
Lift (Multi-Storey Car Park)
- There is a lift for public use.
- The lift is located at the rear of the Town Hall.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The dimensions of the lift are 110cm x 210cm (3ft 7in x 6ft 11in).
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is bright.
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Comments
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- This lift accesses Levels G-1-2-3-4 of the car park.
Lift (Town Hall Lift)
- There is a lift for public use.
- The lift is located in the reception area.
- The lift is a standard lift.
- The floors which are accessible by this lift are G - 1.
- The lift is 12m (13yd 4in) from the accessible entrance.
- Staff do not need to be notified for use of the lift.
- The dimensions of the lift are 100cm x 160cm (3ft 3in x 5ft 3in).
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is for the sole use of disabled people.
- This accessible toilet is 50m (54yd 2ft) from the accessible entrance.
- This accessible toilet is located on the ground floor at the rear of the venue.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The dimensions of the accessible toilet are 140cm x 250cm (4ft 7in x 8ft 2in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- The tap type is lever.
- The emergency alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 110cm (3ft 7in).
- There is a wash basin.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 75cm (2ft 6in).
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Colour Contrast and Lighting
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- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
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Comments
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- Wall mounted and drop down rails are available.
- There are also accessible toilets near to the lift on the first floor, serving the meeting rooms and Marriage Room.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located at the rear of the venue.
- The female toilets are 40m (44yd) from the accessible entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilets are located at the rear of the venue.
- The male toilets are 40m (44yd) from the accessible entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
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Comments
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- There are also adapted toilets near to the lift on the first floor, serving the meeting rooms.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not generally on duty.
- This service can be requested.
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Comments
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- Staff are trained to take TypeTalk calls.