Access Guide
Overview
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About
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- Services available in the venue include: eat-in and takeaway hot and cold food and drinks, with customer seating.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is the NCP Crawley Parkside car park.
- View information on the NCP Crawley Parkside car park (opens new tab).
- There is on-street Blue Badge Bay parking.
- The nearest train station is Crawley Station.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a very easy slope at the most accessible entrance.
- The most accessible entrance is the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- Access throughout may include narrow walkways.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- On-street designated Blue Badge parking is available.
- The on-street designated Blue Badge parking bays are located on Queensway.
- The Blue Badge bays are signposted and have markings which are faded.
- There is a public car park located on Parkside.
- The name of the car park is the NCP Crawley Parkside car park.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are not available in the car park.
Greggs
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Location and Access
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- There is step-free access via a very easy slope into this area.
- There is a canopy or recess which provides weather protection at the entrance.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- There is a locked extension leaf.
- The locked extension leaf can be opened on request.
- The width of the opening is 90cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
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Order and Payment
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- This area has a counter where food and drink can be ordered.
- The service counter was surveyed.
- The counter is located ahead from the entrance.
- There is step-free level access to the counter.
- The height of the counter is 120cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The payment machine is moveable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is not available.
- Menu types include: wall-mounted (digital) and online.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, vegetarian and vegan.
- The following are available: takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a high colour contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet with Adaptations (Right Hand Transfer)
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Location
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- The toilet surveyed is located ahead from the Greggs entrance, at the end of the corridor to the right of the counter.
- The distance from Greggs entrance is 10m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
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Access
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- There is step-free level access into the facility.
- There is written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 86cm.
- The door has a locking handle.
- Internally the door has a low colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 157cm (width) x 220cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 66cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 95cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a low colour contrast.
- The soap dispenser is 94cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 91cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a long mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 94cm.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
- There is a second wash basin, out of reach of the toilet.
- This wash basin has push taps.
- The height of this wash basin is 87cm.
